Many customers reported receiving old, cold, or poorly prepared food, with specific complaints about the chicken being dry or overcooked.
Service Issues
Numerous reviews highlighted slow service, long wait times, and poor customer interactions, with staff often directing customers to kiosks instead of taking orders directly.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, which contributed to a negative dining experience.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating that experiences can vary significantly depending on the staff on duty.
WA
WESSLEY ANTONCHUK
3 days ago
5.0
Normally I don't give a 5-star rating to KFC it's a good lot better than I expected Fry's are lots they were extras fresh not overcooked not undercooked spicy chicken sandwich I had was really good. Even the popcorn chicken was awesome. Stuff could have been a little more friendly other than that good experience.
PB
Probably Not A Bear
Feb 19, 2026
1.0
Ordered a 3pc original recipe tenders meal with a poutine (no seasoning salt)
Recieved a container of gravy with some fries in it with the seasoning salt.
Instead of the 3 tenders I got 3 chicken nuggets. (Slightly bigger than a nugget but no where near the size of a tender)
Wouldn't waste your money at this location as they simply don't care.
NM
Nab M
Feb 8, 2026
5.0
Absolutely great service. Fresh, fast, friendly service. Bana stepped up and arranged my complicated order with positive, professional and proficient service. Well done.
BW
Biement Wadik
Feb 5, 2026
2.0
Every time I order a pick up they will make me wait 10min, which is okay once or twice but not everyday. They don’t great you at all you wonder if anyone will ever come to serve you.
CR
Carefree Raven
Feb 3, 2026
1.0
DONT WASTE YOUR TIME OR MONEY! YUCK.
Holy man what a terrible experience. The chicken and fries were old, dry, cold. Inedible. The sandwich was COVERED in mayo but had like 3 slivers of lettuce on it? The ranch dip, which was the wrong one I ordered was so old it had SEPERATED, that takes a long time to do. Wrong pop too.
Just wow.
Last time I ordered the food was old as well.
What is the full address of the KFC location in Edmonton?
The KFC is located at 12408 - 111th Avenue, Edmonton, AB, T5M 2N6, Canada.
What are the operating hours of this KFC in Edmonton?
This KFC is open 24 hours a day, 7 days a week.
How can I contact this KFC for inquiries or orders?
You can contact the KFC at +1 780-448-3860.
Is this KFC location Halal certified or offering Halal meals?
Yes, this KFC is listed as a Halal restaurant offering Halal meal options.
Does this KFC offer meal delivery services?
Yes, meal delivery is available at this KFC location.
Where can I find more information or place an order online for this KFC?
Visit their official website at http://kfc.ca for more information and online ordering.
Are there other fast food options near this KFC?
Yes, A&W Canada, another fast food and burger restaurant, is nearby if you're looking for alternatives.
What nearby services can I access if I visit KFC on 111th Avenue?
Near KFC, you can find services such as Petro-Canada for gas, Health Square Walk-in Clinic and Pharmacy, and RBC Royal Bank ATM for banking needs.
Are there wellness or beauty centers close to the KFC location?
Yes, nearby wellness and beauty options include Lumière Rise - Unique Spaces & Residences (yoga studio and holistic services), Mother Earth Essentials (beauty salon), and Renesa Beauty (beauty salon and spa).
Is there a bank or ATM near the KFC on 111th Avenue?
Yes, there is an RBC Royal Bank ATM close to the KFC location for convenient banking access.