KFC

3.1
1094 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
12408 - 111th Avenue, Edmonton, AB
T5M 2N6, Canada

Hours

Reviews

3.1
1,094 reviews
5 stars
353
4 stars
159
3 stars
148
2 stars
90
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding the promised time.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff regarding order fulfillment.

Food Quality

Feedback on food quality was mixed; while some enjoyed the chicken, others complained about bland, undercooked, or old food.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rudeness and a lack of assistance.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
  • AM
    Abeal Mandela
    6 days ago
    1.0
    This place has to be closed starting with manager (lady) or supervisor it’s absolutely disgusting and nasty place. I am customer since Covid as my work place is just across the building and I always get my lunch from her. So today I went through the drive through and wanted to quick use the washroom. The front cashier told me did you order something and I say okay yeaaa then she say okay. I opened the door I promise you don’t even want to buy from the place again forget about dine in then I closeted but I also want to remind the manager that the washroom is so dirty you can’t even use no soap to wash even your hand but she said it’s clean if you don’t want to use it it’s okay ! You guys tell me and see the picture n
  • KK
    Kaitlyn
    Nov 17, 2025
    2.0
    WARNING: Last time I was here all their chicken tasted like burnt plastic! I recommend not trying this specific KFC.
  • RT
    R T
    Nov 5, 2025
    1.0
    Terrible service. Pop lid wasn’t on securely and spilled all over my car. Chicken sandwich order was wrong. Overall a messy and disappointing experience.
  • AM
    Abdo El Mawla
    Nov 3, 2025
    1.0
    It's always disappointing 😞 unfortunately always late to get the order out missing items, even after you order they'll come say sorry we don't have the order. The whole employees manager must be changed on this branch. @kfc how long should it takes to get 4 chicken tender out? 25 -30 minutes?
  • RB
    Rene Bain
    Oct 29, 2025
    1.0
    I pay an extra $17.50 for white meat only no wings and was not impressed with getting 4 thighs in my order. I order at least once a week because I like it cold but do not appreciate getting ripped off.

Frequently Asked Questions About KFC

What is the full address of the KFC location in Edmonton?

The KFC is located at 12408 - 111th Avenue, Edmonton, AB, T5M 2N6, Canada.

What are the operating hours of this KFC in Edmonton?

This KFC is open 24 hours a day, 7 days a week.