KFC

3.1
1100 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
12408 - 111th Avenue, Edmonton, AB
T5M 2N6, Canada

Hours

Reviews

3.1
1,100 reviews
5 stars
356
4 stars
159
3 stars
149
2 stars
90
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and poor order accuracy, with some expressing frustration over being forced to use kiosks instead of receiving assistance from staff.

Food Quality

Feedback on food quality was mixed, with several customers describing the chicken as overcooked, dry, or bland, while others praised the freshness and taste of certain items.

Cleanliness Concerns

Multiple reviews highlighted issues with cleanliness, particularly regarding the state of the washrooms and the overall hygiene of the restaurant.

Staff Attitude

Customer experiences with staff varied widely; some praised the friendliness and helpfulness of certain employees, while others reported rudeness and a lack of professionalism.
  • RW
    Richard Wisla
    Jan 3, 2026
    3.0
    Ordered a #1 Combo here today, and it took me about 3 minutes just to get the order inputted correctly. The Filipina woman at the front counter did not understand English very well. Like, at all. I wanted a #1 Box combo with a large popcorn chicken instead of the individual one, but she told me I couldn't get popcorn chicken in the meal. The menu clearly had a picture of popcorn chicken for that combo, which I pointed out to her. She got another Filipina lady to come from the back to try to understand my order, who, with some difficulty, finally understood what I was asking for. However, I asked for my order to stay, and I was given a bag with ketchup to go anyway. Be very specific about what you'd like here, and check your bag - otherwise you may be leaving disappointed, or ripped off.
  • AM
    Albert's, every Saturday morn.
    Jan 3, 2026
    5.0
    It is the greatest place to dine in if you here to get to know the staff. Maurice, in the kitchen if you know him oh buddy it's like knowing that Dalai Lama. Only difference is Maurice's providing culinary expertise and serves up a heck of an Popeye's omelette. Got to try it with chunk hash browns and rye bread that's my order 2 Claudine. Maurice Cooks It Up and Leslie the owner pays the bill to those who serve me who just happened to be very nice service-oriented people. Good choices Leslie
  • AL
    Alberta Over-Proofed Ltd.
    Dec 17, 2025
    5.0
    Great Food, Great Service, Awesome Chicken...Hot N Fresh Food, Service is Always with a smile! Never disappointed!!!
  • CC
    Clay
    Dec 12, 2025
    1.0
    The food out of this restaurant is horrible and i ordered a big crunch and i got a chicken finger on a bun. Stay far away from this dump
  • CM
    clayton metchewais
    Dec 10, 2025
    1.0
    Absolutely the worst KFC in Edmonton and possibly northern Alberta! The service there is horrible. Apparently there Tuesday special ends at 11:55 pm and thats after she told us to wait. So I was hungry and asked the price for an item and with a snarling remark she said "It's all on the menu"! So after that this KFC is no more if they cant treat there customers with respect who knows what they're doin to my food...?

Frequently Asked Questions About KFC

What is the full address of the KFC location in Edmonton?

The KFC is located at 12408 - 111th Avenue, Edmonton, AB, T5M 2N6, Canada.

What are the operating hours of this KFC in Edmonton?

This KFC is open 24 hours a day, 7 days a week.