Customers frequently reported slow service, long wait times, and order inaccuracies.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about greasy, cold, or poorly prepared items.
Staff Performance
While some staff were praised for their friendliness and helpfulness, others were criticized for being unprofessional and disorganized.
Management Concerns
Several reviews pointed to poor management practices, including inadequate training and lack of accountability.
Cleanliness
The restaurant was noted as clean by some customers, but others reported unsanitary conditions and poorly maintained facilities.
MB
MJ B
2 days ago
2.0
I went through the drive through to order my meal. When I got back to work I found my 6 over priced chicken tenders were also way over cooked, almost black, rock solid and inedible
CO
corey olson
4 days ago
1.0
One person in the restaurant and I waited 15 minutes for my two chicken wraps and nothing came until I asked where my food was then they started making the wraps. Terrible service
TB
Todd Butler
Jan 1, 2026
1.0
On the 29th of December I went in to this location at 730 pm ordered my food and it took 20 plus minutes for a wrap fries gravey and a macaroni salad. When I got home the macaroni salad was missing and the gravey was lumpy and you can tell it had been put in tge container cold and microwave microwaved
AP
albinotski payatski
Dec 26, 2025
2.0
No ketchup, washroom is not available(had to go use a&w), supervisor is busy on phone, chicken is greasy ( probably dropped when fat is not temp ready) parking not shoveled
TG
ThePop Guardian
Dec 16, 2025
1.0
The new renovations are very modern, but that's the only positive thing I can really say about it. The service is slow and unprofessional, and the food was okay at best. They're obviously understaffed and don't seem to know what theyre doing.
I had visited when they first re-opened, and the experience was identical. I assumed this was because they had just opened, but nothing has changed. If things don't improve soon, this location won't last. I probably won't be coming back unless I see a marked improvement from reviews.
KFC is located at 4950 - 101st Avenue, Edmonton, AB, T6A 3Y1, Canada.
What are the operating hours for this KFC location?
This KFC is open 24 hours a day, seven days a week.
What type of cuisine does KFC offer at this location?
This KFC serves fast food, specializing in chicken meals. It is also a halal restaurant offering meal delivery.
How can I contact this KFC location?
You can reach KFC in Edmonton by calling +1 780-448-3866.
Does KFC have an official website for more information or online orders?
Yes, you can visit their website at http://kfc.ca to learn more or place orders.
Is this KFC location accessible all day for late-night cravings?
Yes, KFC in Edmonton is open 24/7, so you can enjoy their food any time of day or night.
What other fast food restaurants are near this KFC?
Nearby fast food restaurants include Taco Bell Canada, A&W Canada, Top Donair and Pizza, and Donair Stop—great options if you're exploring different cuisines.
Are there any health facilities close to this KFC location?
Yes, nearby health facilities include Capilano Dental Clinic, Medicenter, CBI Health Centre, Medicentres Family Care Clinics, and Insight Medical Imaging - Capilano.
Where can I find convenient services like gas stations and pharmacies near KFC?
Close to this KFC, you’ll find Shell gas station, Esso Canada, 7-Eleven Canada convenience store, and Rexall pharmacy.
Can I find banks or ATMs near the KFC location for easy transactions?
Yes, a Scotiabank ATM is conveniently located near the KFC for your banking needs.