Many customers reported long wait times, particularly during late hours, with some waiting over 40 minutes for their orders.
Food Quality
Several reviews mentioned issues with food quality, including dry and overcooked chicken, as well as incorrect orders.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with the service.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unkempt dining areas.
Order Accuracy
Customers often reported missing items or incorrect orders, indicating a lack of attention to detail in order fulfillment.
CB
Calvin Brooks
2 days ago
1.0
Honestly, if I could give a zero star for food and service I would. I ordered takeout, and not only was my food ice cold, my Big Crunch had like zero lettuce—just a sad, empty bun wondering where its dignity went. I had ordered mega fries and somehow ended up with regular fries, which is like buying a ticket to a blockbuster movie and being shown someone’s home video instead.
And then came the real emotional damage: my individual popcorn chicken was maybe 3/4 full. Pathetic. Absolute garbage.
As for the atmosphere, I put a zero because there’s not really much I can put for this—for $60 worth of food, I was severely disappointed beyond belief. At this point, the only thing “mega” about my order was my regret.
If you’re looking for a dining experience that teaches patience, resilience, and the true meaning of disappointment, this place absolutely delivers. Otherwise, run
LN
Lera Nazarenko
Nov 12, 2025
1.0
I would give 0 stars if possible. We arrived there and ordered 2 Famous Chicken Sandwich Box Meal. At first we waited for an hour because it was closed until 12:30 am. Then they took an order with corn, and later at the checkout they said that it was out of stock. We picked up the order. We opened it at home. The fries were completely stale. The chicken popcorn wasn't very fresh either and was just lying in a box without a bag. This burger is the worst thing I've ever tasted. I almost broke a tooth because I bit into a bone!!! And the meat inside the burger looked dry, you could break your teeth on it!!Even the taste of the burger itself was terrible. I will never go to any KFC again!! We spent almost 50 bucks on this!! And for this money we received the worst service in our lives(
IP
Ivan Pylypenko
Nov 11, 2025
1.0
waited 30 minutes at the drive through, they didn’t have a corn and they only told me that after i paid for the order. anyway, we ordered 2 famous chicken sandwich boxes meals, and the only thing that was good in there is pepsi, food smells looks and tastes like absolute trash, i would close this place down if i could. never go there again. paid almost 50$ just to throw it in the garbage. disgusting
TT
Td
Nov 3, 2025
2.0
Service was good. The place was nice and clean. A bit disappointed the kid meal comes with 1 chicken strip and SMALL amount of fries. My kid was still hungry and had i to stop again elsewhere lol. Can easily find a better deal for a kids meal.
JL
josh lenz
Nov 2, 2025
1.0
Went to get food late at night around 1:00am and understand food would take time but this was ridiculous. Waited for 40+ min to get my food in the parking lot and wasn’t offered a refund when asked but instead free food which is something I didn’t want on a 60 dollar order. The manger Hardhd needs to hire some more people at night to help the flow of traffic or this place is done for. I will never be coming here again and telling all friends and family to do the same
What are the opening hours of KFC at 9626 - 160 Avenue East NW, Edmonton?
KFC at 9626 - 160 Avenue East NW, Edmonton is open 24 hours a day, every day of the week.
Where is KFC located in Edmonton?
KFC is located at 9626 - 160 Avenue East NW, Edmonton, AB, T5Z 3S6, Canada.
What type of restaurant is this KFC in Edmonton?
This KFC is a fast food restaurant specializing in chicken, offering meal delivery with halal options.
What is the phone number to contact KFC at this location?
You can contact KFC at this location by phone at +1 780-423-2714.
Does KFC offer halal food options at this Edmonton location?
Yes, KFC at this location is listed as a halal restaurant, offering halal food options.
Is there a website for KFC where I can find more information or order online?
Yes, you can visit KFC's official website at http://kfc.ca for more information and online orders.
What nearby fast food options are available around KFC on 160 Avenue East NW?
Nearby, you can find Taco Bell Canada and Fatburger Namao, both fast food restaurants offering Mexican and burger options respectively, close to KFC.
Are there convenient banking services near KFC on 160 Avenue East NW?
Yes, nearby banks include TD Canada Trust Branch and ATM, BMO Bank of Montreal, BMO Financial Group, and CIBC, all providing a range of financial services.
Which supermarkets or grocery stores are located near KFC at this Edmonton location?
Save-On-Foods supermarket and grocery store is nearby, offering a convenient place for grocery shopping close to KFC.
Are there places nearby KFC for beauty and wellness services?
Near KFC, you can find several beauty and wellness services including Ealiza Brows, Kissy Nails Spa and Massage, Great Clips, and Beauty Boutique by Shoppers Drug Mart.