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KFC

2.6
(672 reviews)

Business Details

(780) 423-2714
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
9626 - 160 Avenue East NW, Edmonton, AB
T5Z 3S6, Canada

Hours

Reviews

2.6
672 reviews
5 stars
159
4 stars
76
3 stars
73
2 stars
52
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders often being incorrect or incomplete.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or poorly prepared items, leading to significant customer dissatisfaction.

Customer Service

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative overall impression of the service.

Cleanliness

The dining area was often noted as dirty, with unclean tables and unsanitary conditions reported by multiple customers.

Management Issues

There were concerns about management's responsiveness to complaints and the apparent understaffing, which exacerbated service and food quality problems.
  • PA
    Parambir Singh Aulakh
    Feb 7, 2026
    1.0
    Ordered chicken burger. Took one bite and found it was cold and seems like I was served left over food. It was not busy at all, I was the only customer. I could see only two orders on their screen for take out. I refused to eat it and took it back to the counter. The lady at counter refused to acknowledge that food was cold. She kept on insisting that the sauces are cold. When I said the other locations don't serve food like this, she said than go to the other location and threw the burger in garbage. I refunded my money. Avoid going to this location. Bad, bad experience.
  • NE
    Noorin Esmail
    Jan 27, 2026
    5.0
    Good food..we enjoyed
  • HS
    Hannah Sookhansingh
    Jan 11, 2026
    1.0
    Worst location even. Manger larrette has so customer service for the order taking more than 20 mins. She blamed me for order two orders of Burritos. Like what a joke. Would never recommend this place. Over 6 people working in the back. But she said only 2 are working and one is training. This place is a joke. I asked for a refund and she was so rude to me.
  • SL
    Stan Lee
    Jan 10, 2026
    1.0
    chicken was super extra salty today. get rid of that cook who made the chicken today, January 10, 2026
  • BJ
    Bianca Johnson
    Jan 9, 2026
    1.0
    Will completely destroy your Big Crunch with mayonnaise. Absolutely inedible with how much mayo they put on the burger.

Frequently Asked Questions About KFC

What are the opening hours of KFC at 9626 - 160 Avenue East NW, Edmonton?

KFC at 9626 - 160 Avenue East NW, Edmonton is open 24 hours a day, every day of the week.

Where is KFC located in Edmonton?

KFC is located at 9626 - 160 Avenue East NW, Edmonton, AB, T5Z 3S6, Canada.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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