About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
2.6
671 reviews
5 stars
158
4 stars
76
3 stars
73
2 stars
52
1 star
312
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking much longer than expected.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared food, leading to significant customer dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative overall experience.
Cleanliness
The dining area was often reported as dirty, with unclean tables and unsanitary conditions noted by several customers.
Management Issues
There were complaints about management's lack of responsiveness to customer feedback and operational issues, suggesting a need for better oversight and staffing.
- SLStan Lee1 day ago1.0chicken was super extra salty today. get rid of that cook who made the chicken today, January 10, 2026
- BJBianca Johnson2 days ago1.0Will completely destroy your Big Crunch with mayonnaise. Absolutely inedible with how much mayo they put on the burger.
- MCMelanie ClarkDec 23, 20252.0This is the slowest drive through in town. Staff are frindly, but they are very understaffed, and even if you ask specifically for fres fries etc. they often ignore and food is often cold. Hey Management, get some more staff so your employees can do a better job! Very poor, which my s too bad, as I would frequent here if I wasn't stuck in the drive thru for 20 minutes each time. Went inside, and every table was filthy!
- IAIntaz AliDec 15, 20251.0Went there on Monday 15th December 11.20am the guy taking order I think he either needs training or anger management I just asked him for some ketchup he got very angry he picked up 9 hot sauce and 9 ketchup and shoved it in the bag I asked him are you ok he didn’t reply he just closed the window in anger very disappointed not going there anymore.
- SBSara BonnerDec 13, 20251.0Ordered delivery. Fries were completely missing. An order of onion rings contained only six rings. The food was mediocre overall; the festive sandwich was okay but nothing special, and the lettuce on the Big Crunch sandwiches was not fresh. Given the volume of 1-star reviews, it's unclear how this location continues to operate. A little more care and attention to detail by employees would go a long way. Judging by the lack of response from the store owner or manager on 1- and 2- star reviews, there appears to be little concern for the business. KFC Canada's corporate office should be reviewing this location closely.
Frequently Asked Questions About KFC
What are the opening hours of KFC at 9626 - 160 Avenue East NW, Edmonton?
KFC at 9626 - 160 Avenue East NW, Edmonton is open 24 hours a day, every day of the week.
Where is KFC located in Edmonton?
KFC is located at 9626 - 160 Avenue East NW, Edmonton, AB, T5Z 3S6, Canada.
What type of restaurant is this KFC in Edmonton?
This KFC is a fast food restaurant specializing in chicken, offering meal delivery with halal options.
What is the phone number to contact KFC at this location?
You can contact KFC at this location by phone at +1 780-423-2714.
Does KFC offer halal food options at this Edmonton location?
Yes, KFC at this location is listed as a halal restaurant, offering halal food options.
Is there a website for KFC where I can find more information or order online?
Yes, you can visit KFC's official website at http://kfc.ca for more information and online orders.
What nearby fast food options are available around KFC on 160 Avenue East NW?
Nearby, you can find Taco Bell Canada and Fatburger Namao, both fast food restaurants offering Mexican and burger options respectively, close to KFC.
Are there convenient banking services near KFC on 160 Avenue East NW?
Yes, nearby banks include TD Canada Trust Branch and ATM, BMO Bank of Montreal, BMO Financial Group, and CIBC, all providing a range of financial services.
Which supermarkets or grocery stores are located near KFC at this Edmonton location?
Save-On-Foods supermarket and grocery store is nearby, offering a convenient place for grocery shopping close to KFC.
Are there places nearby KFC for beauty and wellness services?
Near KFC, you can find several beauty and wellness services including Ealiza Brows, Kissy Nails Spa and Massage, Great Clips, and Beauty Boutique by Shoppers Drug Mart.