Many customers reported issues with food quality, including old, greasy, or undercooked chicken, leading to dissatisfaction and health concerns.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, wrong orders, and lack of communication regarding food availability.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of proper food handling, raising concerns about hygiene.
Inconsistent Experience
Customers experienced a wide range of satisfaction levels, with some praising fresh food and friendly service, while others had negative experiences with long waits and poor quality.
SA
Shafqat Ali
5 days ago
2.0
Poor customer service old fried chicken
GK
Govind Khatri
Jan 2, 2026
1.0
Whenever I order crispy chicken through the app, the store always calls and says they don’t have it. There’s no option to get a refund — I’m basically forced to take non-crispy chicken instead.
This time I ordered a 9-piece chicken box and only received 5 drumsticks. And 4 thighs.
Not recommended. KFC is getting worse.
Popeyes is way better — better taste, better quality.
Guys check the size of chicken drumstick.
It is joke , and rip off
I’m done buying from KFC.
KL
Katie LeBrun
Dec 11, 2025
1.0
It's been weeks and they're still closed. Nothing online, nothing around, just a measly little sign on the front door. Notify your customers better! At least change the status on the app!
CB
Cassondra Buit
Nov 28, 2025
1.0
Closed temporarily and did not notify customers.
CD
Curtis Davis
Oct 29, 2025
5.0
Great location. Plenty of parking. Yummy, always freshly cooked KFC Chicken! Friendly staff. Clean store. The price is right.
What are the opening hours of KFC at 2813 Millwood Road NW, Edmonton?
KFC in Edmonton is open from 9:00 AM to 11:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sunday.
What types of cuisine does this KFC restaurant offer?
This KFC is a fast food restaurant specializing in chicken dishes and also offers halal options.
How can I contact the KFC at Millwood Road?
You can reach KFC at +1 780-461-4005 for any inquiries or orders.
Where is KFC located in Edmonton?
KFC is located at 2813 Millwood Road NW, Edmonton, AB, postal code T6K 4A9, Canada.
Does KFC offer meal delivery services?
Yes, KFC provides meal delivery services in addition to dine-in and takeout options.
What nearby restaurants can I visit before or after dining at KFC?
Nearby restaurants include Adobo Republik, Classic Pizza and Donair, Irie Foods, China Marble Restaurant, and Mama Pizza, offering a variety of cuisines from Filipino to Jamaican and pizza.
Are there any nearby public transit options to help me get to KFC?
Yes, the Lakewood Transit Centre, a bus station, is nearby and can help you reach KFC conveniently.
What other services or shops are close to KFC?
Nearby you can find services such as Clever Nails Salon for beauty needs, U-Haul Neighborhood Dealer for truck rentals, and 7-Eleven for quick convenience shopping.
Are there any educational facilities near this KFC location?
Yes, there are several educational facilities nearby including Central Millwoods Educational Daycare, South Side Edmonton Educational Daycare, Edmonton Catholic Schools, and Fresh Start Outreach High School & Jr High Programs.
Does KFC have an official website where I can view the menu and offers?
Yes, you can visit the official KFC website at http://kfc.ca to browse their menu and current promotions.