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KFC

2.7
(499 reviews)

Business Details

(780) 444-5145
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
2474 Guardian Road Northwest, Edmonton, AB
T5T 1K8, Canada

Hours

Reviews

2.7
499 reviews
5 stars
150
4 stars
54
3 stars
28
2 stars
24
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for orders, often exceeding 30 minutes, indicating the location is understaffed.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers expressed disappointment with the quality of food, citing small portion sizes, bland taste, and concerns about freshness.

Staff Attitude

While some staff were praised for their friendliness, numerous reviews mentioned rude or unhelpful behavior from certain employees.

Cleanliness

A few customers noted that the restaurant was clean, but this was overshadowed by complaints about food quality and service.
  • LH
    Lindsay Heath
    Feb 6, 2026
    1.0
    Unfortunately it takes 20 plus minutes to get your order
  • FS
    Fenu S
    Feb 6, 2026
    1.0
    DO NOT GO. Last year my review was 3 stars, now it's a solid 1. Long line up of cars and line up of people inside at 6pm with maybe 1-2 staff working. Everyone in line left after a customer said they have been waiting over 30 minutes for their order.
  • FJ
    Fejomir Reyes (Jojo)
    Feb 4, 2026
    1.0
    I did not receive my order. The order number is 1473. I placed an order at KFC Grange, 2474 Guardian Road NW, Edmonton, AB T5T 1K8 at 3:00 PM. I called the restaurant to follow up, and the staff member told me the order “left 10 minutes ago.” However, 30 minutes passed and nothing arrived. I called again—no answer. I called a second time—still no answer. By 4:00 PM, a full hour after placing my order, I still had no delivery and no updates. When I called them again and finally the lady answered my call. I asked where my order was, the response I received was, “I don’t know.” That is completely unacceptable. On top of that, the tracking system was not working from the moment I ordered, so I had absolutely no way to see where my delivery was or whether it was even on the way. I requested a refund, and I was told it would take 2–3 days, meaning I won’t receive it until February 6 or 7. After this entire experience, I am extremely disappointed. This has been the worst service experience I’ve had with KFC.
  • LL
    Larry
    Jan 28, 2026
    1.0
    The people who work at this KFC never get one order right. They seem to forget items. I wonder if it is just me or are there other people having the same issues, this seems to be a problem every where. I think English classes not going so well for they do not understand what a person is saying for the orders to be wrong ...
  • NA
    Nadeem Ashraf
    Jan 22, 2026
    1.0
    If you have all the time in the world..nothing else to do and no hope in your life, than this place is for you! (Worst drive through...the slowest I have ever seen anywhere)

Frequently Asked Questions About KFC

What is the address of the KFC in Edmonton?

The KFC is located at 2474 Guardian Road Northwest, Edmonton, AB, T5T 1K8, Canada.

What are the opening hours for this KFC?

The KFC is open Monday to Friday from 10:30 AM to 10:15 PM, and on weekends from 10:00 AM to 10:15 PM.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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