Customers reported a mix of experiences with service, ranging from friendly and polite staff to rude and inattentive service.
Food Quality
Many reviews highlighted poor food quality, including cold, greasy, and stale items, with several customers expressing disappointment in the taste and freshness.
Wait Times
Numerous customers complained about long wait times for their orders, often exceeding the quoted time.
Cleanliness and Hygiene
Concerns were raised about hygiene practices, particularly regarding food handling and cleanliness in the kitchen.
Value for Money
Several customers felt that the portion sizes and food quality did not justify the prices, leading to dissatisfaction.
DL
Derrick Lim
4 days ago
1.0
Message for the lady at the counter on her phone I can understand tagalog. Why you bitter? Disgusting.
SA
sarah almais
Dec 27, 2025
1.0
I ordered for seven kids two buckets of chicken as well as an extra large fries so I spent just under $50 and when I asked for four plates so they can share she said that she’s out of plates and only has two plates left. I can see in the reflection behind where she was getting the place that there is a full pack of plates and I told her I could see in the reflection. There are more plates and she first said no these are only cups and then I said look again, so when she looked in the reflection, then she admitted that yes she was lying about it And I said I am feeding seven kids and I just spent $50 and you will not give me two extra plates and she started laughing. I’m extremely disgusted at the service I got from the Filipino today. I really hope you take serious action.
RS
Rupinder Singh
Dec 26, 2025
5.0
Excellent service, top quality food everytime I visit.
The manager is very polite and always has a smile on his face.
LD
Luigi dicarP
Dec 8, 2025
1.0
Ordered the box set (3pcs chicken+popcorn+poutine and drinks)
The 3pcs chicken is so small,not crunchy, taste old oil and some popcorn are half size. 3pc chicken and popcorn on a small box and still 50% empty. That is how small the chicken piece. It's like a quail leg. Even the cashier checked if it's there.
DF
Dr French
Dec 7, 2025
1.0
Don’t come! Bad service bad food. 3 meals for $60… 18 minutes of waiting… half food is cold. And the employees are cold too. Chicken was old and cold
Frequently Asked Questions About KFC
What are the operating hours of KFC at 8882 - 170 Street NW Unit 1574 in Edmonton?
KFC is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is the KFC located in Edmonton?
KFC is located inside a mall at 8882 - 170 Street NW Unit 1574, Edmonton, AB, T5T 3J7, Canada.
What type of food does KFC serve at this location?
This KFC location is a fast food restaurant specializing in chicken dishes.
How can I contact the KFC on 170 Street NW in Edmonton?
You can reach KFC at +1 780-944-1203 for orders or inquiries.
Does KFC at 170 Street NW have a website for online orders or menu viewing?
Yes, their website is http://kfc.ca where you can find the menu and order online.
Can I visit other nearby shops after dining at KFC inside the mall at 170 Street NW?
Yes, nearby shops include House of Knives for kitchen supplies, Kate Spade for retail fashion, and Ardene for women's clothing and accessories.
Are there beauty and spa services near the KFC location?
Yes, nearby beauty and spa options include Shake Hair Salon and Next Chapter Electrolysis located close to KFC.
What restaurants are located near KFC at the 170 Street NW mall?
Nearby dining options include Dallasbbqwem and El Afrik for restaurant and fast food alternatives, as well as McDonald's for burger and fast food.
Is there any place nearby KFC where I can buy clothing and fashion items?
Yes, several clothing stores are nearby such as Josef Wylee eyewear & optician, 7 For All Mankind, Old Navy, and Ricki's for women's fashion and accessories.
What are some entertainment or specialty shops near KFC in the mall?
Close to KFC, you can visit Editions Gallery for art, Black's Photography for photography services, and Lush Cosmetics for beauty supplies.