Location.com logo
Brand Certified

KFC

2.3
(215 reviews)

Business Details

(780) 944-1203
http://kfc.ca

About

Fast Food Restaurant

Location

KFC
8882 - 170 Street NW Unit 1574 - (inside mall), Edmonton, AB
T5T 3J7, Canada

Hours

Reviews

2.3
215 reviews
5 stars
42
4 stars
26
3 stars
10
2 stars
12
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including stale, cold, and poorly prepared items.

Cleanliness

Concerns were raised about hygiene practices, with reports of staff handling food improperly.

Customer Experience

Mixed experiences with staff friendliness; some customers noted positive interactions while others reported rudeness.
  • SI
    Streamline Studios Inc.
    4 days ago
    1.0
    I asked for a popcorn chicken poutine, she rings in a large Pepsi, so I repeat, large popcorn poutine and she says “large Pepsi” I said no maam large popcorn poutine, she finally rings it in and I pay with a $20 bill, she gives me a $5 bill change, I check my recipe and she owes me double that in change, this employee is clearly pocketing customers change and hoping they don’t notice
  • FD
    Filipe Drumond
    Feb 15, 2026
    1.0
    KFC – West Edmonton Mall Food Court Friendly, Fast Service Stopped by the KFC in the West Edmonton Mall food court today. I want to start with the positive: the staff were genuinely friendly, and service was fast. No complaints there. Portions & Expectations My son ordered a sandwich combo, and the portion of chicken in the sandwich was surprisingly small—honestly, it reminded me of a basic fast-food cheeseburger in size, not what we expected from KFC. Price vs. Value I ordered six chicken strips and two drinks, plus fries as part of my son’s combo, and the total came to $37.24. For nearly $40, this was not worth it at all. Taste & Quality The chicken strips were completely bland—no real seasoning or flavor. Even the Southern Plum dipping sauce didn’t add much besides sweetness. The fries also felt soft and low quality. A Note to the Team To the workers there: thank you for being kind and quick. I don’t get the sense this is all on the front-line staff. This feels more like a pricing / portion / product consistency issue. Please don’t take this review as a hit on your effort—your service was appreciated. Final Take Maybe this is just this particular location, but for us, it was a “never again” experience based on the cost vs. what we received. Receipt (Receipt photo attached.)
  • MM
    Matthew
    Feb 12, 2026
    5.0
    I love their chicken! Tasty and fresh always! Staffs are very nice specially the cashiers! Keep on coming back there❤️
  • GF
    girlie may fonbuena
    Feb 10, 2026
    5.0
    The crew is very friendly.I came with my kids to this store we bought popcorn chicken.Food was fresh and the kids liked it.Highly recommended
  • HH
    homecare hospital
    Feb 8, 2026
    5.0
    There was a very nice girl who is tall and thin I guess she is the supervisor she was so friendly and polite.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 8882 - 170 Street NW Unit 1574 in Edmonton?

KFC is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Where is the KFC located in Edmonton?

KFC is located inside a mall at 8882 - 170 Street NW Unit 1574, Edmonton, AB, T5T 3J7, Canada.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others