Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and inattentive.
Food Quality
Many customers complained about the food being old, greasy, and poorly prepared, with several reports of food causing stomach issues.
Wait Times
Customers frequently noted long wait times for food, with some orders taking over an hour to be fulfilled.
Cleanliness
Concerns were raised about hygiene practices, particularly regarding food handling and the cleanliness of the environment.
Value for Money
Several reviews indicated dissatisfaction with portion sizes and the overall value of the meals, feeling they did not match the price paid.
DC
dustin carnegie
Nov 14, 2025
1.0
We went here for lunch, the service was so slow. It reminded me of the the scene from the movie zootopia, specifically the dmv scene with flash the sloth. In total we waited 35 minutes for 2 sandwiches and some fries. Although they were super nice, they all seemed lost and out of their element.
Could be better
GS
Gurpreet Singh
Nov 5, 2025
5.0
Not sure what's with so many bad reviews. The lady at the cash was super friendly, and the customer service was way above that of a typical fast-food chain.
MB
Michael Boers
Oct 27, 2025
5.0
I tried to order through the app and it didn't work. But when I showed that to the lady working the till she honored the deal online! Awesome service! And the food was actually decent. Very nice!
ER
Eliana Rielle
Oct 27, 2025
1.0
Was waiting for my food and saw the guy in the back handling my meal ,grabbed one of my pieces of chicken with his bare hands.
MM
Mohamed Majeed
Oct 20, 2025
1.0
The fries were oily and burger was burnt on top. I don’t recommend and KFC has to take action. The front desk lady was rude.
Frequently Asked Questions About KFC
What are the operating hours of KFC at 8882 - 170 Street NW Unit 1574 in Edmonton?
KFC is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is the KFC located in Edmonton?
KFC is located inside a mall at 8882 - 170 Street NW Unit 1574, Edmonton, AB, T5T 3J7, Canada.
What type of food does KFC serve at this location?
This KFC location is a fast food restaurant specializing in chicken dishes.
How can I contact the KFC on 170 Street NW in Edmonton?
You can reach KFC at +1 780-944-1203 for orders or inquiries.
Does KFC at 170 Street NW have a website for online orders or menu viewing?
Yes, their website is http://kfc.ca where you can find the menu and order online.
Can I visit other nearby shops after dining at KFC inside the mall at 170 Street NW?
Yes, nearby shops include House of Knives for kitchen supplies, Kate Spade for retail fashion, and Ardene for women's clothing and accessories.
Are there beauty and spa services near the KFC location?
Yes, nearby beauty and spa options include Shake Hair Salon and Next Chapter Electrolysis located close to KFC.
What restaurants are located near KFC at the 170 Street NW mall?
Nearby dining options include Dallasbbqwem and El Afrik for restaurant and fast food alternatives, as well as McDonald's for burger and fast food.
Is there any place nearby KFC where I can buy clothing and fashion items?
Yes, several clothing stores are nearby such as Josef Wylee eyewear & optician, 7 For All Mankind, Old Navy, and Ricki's for women's fashion and accessories.
What are some entertainment or specialty shops near KFC in the mall?
Close to KFC, you can visit Editions Gallery for art, Black's Photography for photography services, and Lush Cosmetics for beauty supplies.