Many customers reported poor service, including inattentiveness, rudeness, and long wait times.
Food Quality
Several reviews mentioned issues with food being cold, not fresh, or lacking flavor, while a few praised the food as tasty.
Order Accuracy
Numerous customers experienced problems with incorrect orders and missing items, leading to frustration.
Staffing Issues
Customers noted a lack of staff during busy times, contributing to slow service and long wait times.
AA
Ahmed
Feb 12, 2026
5.0
I’m not sure about the other reviews, but my experience here was great. The Filipino guy was very patient and customer oriented, and the food was delicious and tasty. I will definitely come back again
DG
Dillon Gara
Feb 10, 2026
2.0
Service needs improvement. Only have two people working, even during peak hours. So there a long line and long wait. Comes off as franchise owner being too cheap to pay for better service.
Cashiers should be washing or sanitizing hands after handling cash (they didn’t)
Only gave me one sauce for a 15 dollar chicken strips meal.
The cheapness never ends it would seem
AR
abhinav rallabandi
Jan 7, 2026
1.0
Staff were very inattentive, they keep you waiting even when you wanted to order food.
JM
Jaxon Mcdougall
Dec 9, 2025
1.0
They took so long to make my small order yet served others that ordered after me
KK
Komalpeet kaur
Nov 24, 2025
1.0
I had a very bad experience at this KFC location. The staff clearly do not know how to talk to customers—they were rude, dismissive, and acted like they didn’t want to help at all. On top of that, the wait times were extremely long, even though the place wasn’t busy. It was frustrating and unprofessional. Definitely not the kind of service you expect from KFC. I hope management takes this seriously and improves customer service.
KFC in Edmonton is open Monday to Friday from 10:00 AM to 7:45 PM, Saturday from 10:00 AM to 6:45 PM, and Sunday from 10:00 AM to 5:45 PM.
Where is KFC located in Edmonton?
KFC is located inside the mall at 2054 - 109th Street, Edmonton, AB, postal code T5G 3A6, Canada.
What types of cuisine does KFC in Edmonton offer?
KFC offers fast food specializing in chicken meals, including halal options and meal delivery services.
How can I contact KFC in Edmonton?
You can reach KFC Edmonton by phone at +1 780-448-4940.
Does KFC in Edmonton have an official website for more information?
Yes, the official website is http://kfc.ca, where you can find more details and place orders.
Is KFC located near any Asian restaurants in Edmonton?
Yes, KFC is near Asian restaurants such as Kimchi Korean Delight and Qwik Wok, which offer Korean and Chinese cuisine respectively, perfect if you want to explore different flavors before or after your KFC meal.
Are there any dessert or smoothie places near KFC in Edmonton?
Near KFC, you can find Dairy Queen for ice cream and Jugo Juice for smoothies and fresh juices, ideal for a refreshing treat alongside your visit.
Can I shop for fashion accessories near KFC at this location?
Yes, Pandora and Aldo are nearby stores where you can explore fashion accessories and footwear, making it convenient to combine dining at KFC with shopping.
Is there a place to buy books or travel services close to KFC?
IndigoSpirit - Kingsway Mall bookstore and Flight Centre Kingsway Mall travel agents are close to KFC, allowing you to pick up reading materials or plan a trip during your shopping visit.
Does KFC offer halal food options at this Edmonton location?
Yes, this KFC location offers halal food options, catering to diverse dietary preferences.