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KFC

3.1
(347 reviews)

Business Details

(780) 448-4940
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
2054 - 109th Street (inside mall), Edmonton, AB
T5G 3A6, Canada

Hours

Reviews

3.1
347 reviews
5 stars
100
4 stars
54
3 stars
70
2 stars
27
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including inattentiveness, rudeness, and long wait times.

Food Quality

Several reviews mentioned issues with food being cold, not fresh, or lacking flavor, while a few praised the food as tasty.

Order Accuracy

Numerous customers experienced problems with incorrect orders and missing items, leading to frustration.

Staffing Issues

Customers noted a lack of staff during busy times, contributing to slow service and long wait times.
  • AA
    Ahmed
    Feb 12, 2026
    5.0
    I’m not sure about the other reviews, but my experience here was great. The Filipino guy was very patient and customer oriented, and the food was delicious and tasty. I will definitely come back again
  • DG
    Dillon Gara
    Feb 10, 2026
    2.0
    Service needs improvement. Only have two people working, even during peak hours. So there a long line and long wait. Comes off as franchise owner being too cheap to pay for better service. Cashiers should be washing or sanitizing hands after handling cash (they didn’t) Only gave me one sauce for a 15 dollar chicken strips meal. The cheapness never ends it would seem
  • AR
    abhinav rallabandi
    Jan 7, 2026
    1.0
    Staff were very inattentive, they keep you waiting even when you wanted to order food.
  • JM
    Jaxon Mcdougall
    Dec 9, 2025
    1.0
    They took so long to make my small order yet served others that ordered after me
  • KK
    Komalpeet kaur
    Nov 24, 2025
    1.0
    I had a very bad experience at this KFC location. The staff clearly do not know how to talk to customers—they were rude, dismissive, and acted like they didn’t want to help at all. On top of that, the wait times were extremely long, even though the place wasn’t busy. It was frustrating and unprofessional. Definitely not the kind of service you expect from KFC. I hope management takes this seriously and improves customer service.

Frequently Asked Questions About KFC

What are the operating hours of KFC in Edmonton?

KFC in Edmonton is open Monday to Friday from 10:00 AM to 7:45 PM, Saturday from 10:00 AM to 6:45 PM, and Sunday from 10:00 AM to 5:45 PM.

Where is KFC located in Edmonton?

KFC is located inside the mall at 2054 - 109th Street, Edmonton, AB, postal code T5G 3A6, Canada.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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