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KFC

3.0
(874 reviews)

Business Details

(780) 485-1474
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
9260 Ellerslie Road SW, Edmonton, AB
T6X 0K6, Canada

Hours

Reviews

3.0
874 reviews
5 stars
265
4 stars
145
3 stars
95
2 stars
58
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Food Quality

Many customers reported receiving cold, soggy, or stale food, with complaints about the freshness and preparation of the chicken.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, or receiving the wrong food altogether.

Cleanliness

Some reviews mentioned cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Staff Training

There is a clear need for better staff training, as multiple reviews indicated a lack of professionalism and customer service skills among employees.
  • RJ
    Richard Jarvina
    Feb 15, 2026
    3.0
    All tacobells are mid. It's good when youre high but if you get KFC in 2026, youre taste in food is wrong. I just wish the serving sizes didnt shrink. Dont get the supreme fries, its a disappointment for how few toppings you get.
  • RS
    Ray Stephen
    Feb 8, 2026
    1.0
    Very disappointing experience all around. The French fries were cold, and the popcorn chicken was also cold with very small pieces that tasted old, like it had been sitting around too long. It took the cashier about 10 minutes just to take my order, even though I was the only person at the register. The customer service was horrible. The employee had shifty eyes, couldn’t make proper eye contact, and when I held my hand out to receive napkins, they placed them on the counter instead of handing them to me. That kind of interaction just comes off as disrespectful and careless. On top of that, the tacos are massively overpriced with next to no meat in them, yet they’re nearly three times the price they used to be. The quality, service, and value have all gone downhill. Definitely not worth the money anymore.
  • HG
    Harjeet Grewal
    Feb 6, 2026
    4.0
    Steady and predictable food if you know. Seating is good. Mix of options for small out larger groups
  • UA
    Umair Ashraf
    Feb 1, 2026
    1.0
    KFC and Taco Bell has stooped to so law to hire managers and workers like these. I can't believe they just hire anybody these days. They treat people especially delivery drivers with extreme disrespect. Food quality is subpar. Avoid this and go somewhere better.
  • LP
    Ludvic Prah
    Jan 29, 2026
    1.0
    I ordered the crunch wrap combo. The picture on the menu shows it with half meat sauce and it had like a teaspoon of meatsauce. When I show the girl at the tile, she said that's all they put in it. (1 TEASPOON) !!!!!!!!!!!!!!!!!!!! THAT SHE'D make a new one but it wouldnt any in it eather, set by management. Like very very little meat, barely any meat. I WON'T EVER COME BACK to this location .......... .

Frequently Asked Questions About KFC

What is the address of KFC in Edmonton?

KFC is located at 9260 Ellerslie Road SW, Edmonton, AB, T6X 0K6, Canada.

What are the usual opening hours for KFC in Edmonton?

KFC is open from 10:00 AM to 1:45 AM Monday through Saturday, and from 10:00 AM to 1:15 AM on Sundays.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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