KFC

3.1
260 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
3512 - 137th Avenue, Edmonton, AB
T5Y 1Y7, Canada

Hours

Reviews

3.1
260 reviews
5 stars
94
4 stars
38
3 stars
20
2 stars
16
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising staff while others highlighted unprofessional behavior and poor customer service.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and tasty chicken, while others complained about old, soggy, or improperly cooked items.

Order Accuracy

Multiple reviews indicated issues with incorrect orders, missing items, and poor communication regarding order fulfillment.

Cleanliness

Some customers noted that the location was clean and well-organized, while others reported unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that certain items were overpriced or that they received less than expected.
  • ST
    Scott Tower
    2 days ago
    1.0
    I come to this KFC quite frequently only because my child feels safest to eat from here due to severe allergies and anxiety. He only gets tenders. Almost every time I go here I only get three tenders for him. Well yesterday and a few times before they tell me I can only get two or four tenders and I argue with them I only ever get three and that what I was told I could only get before. It usually takes a little bit of arguing but they get it and they find it in the computer but yesterday she could not find it in the computer and arguing I could not buy three only two or four so I was getting mad because I've been coming here for years and she was ignorant and not letting me. I wish I could go to a different KFC because I hate this place half the time the food is cold. I have had way too much confrontation with the people at this KFC over the amount of tenders I need to get. And also I told her I needed 10 plum sauce which he argued when only giving me one and my son being with me told me to get 10 just before I told her and she still argued. I hate this KFC so much but like I said it's where my son feels safest to eat from.
  • CC
    CKat
    Nov 14, 2025
    1.0
    Poor service, missing food items both times we've come in that are really to big to be missing. Food tastes great i'll give them that. No answer on the phone almost ever.
  • JP
    Jayjay Pauls
    Nov 7, 2025
    1.0
    It’s been a while since we had KFC was very disappointed in the quality of the chicken and coleslaw chicken was like it was double cooked Couldn’t eat the skin at all was looking forward to dinner and sadly disappointed
  • ED
    Eleen Dayal
    Nov 6, 2025
    5.0
    I love going to this KFC. Staffs are very friendly..
  • RF
    ryan flewy
    Oct 28, 2025
    1.0
    Need to speak with the owner of this location, every time I go to this location they have no heat in the front, I spoke to the cashier a few different times and was told that the heat is always very low or off ! These are not good working conditions for the employees and not good for my food when I order for pick up. Also recently my order has been double charged ! Also $9 plus tax for gravy is absolutely absurd ! Highway robbery! Owners and management need to have a meeting about this otherwise health and safety will be there sorting it out !

Frequently Asked Questions About KFC

What are the operating hours of KFC located at 3512 - 137th Avenue in Edmonton?

KFC at 3512 - 137th Avenue, Edmonton is open daily from 10:30 AM to 11:00 PM.

What type of cuisine does KFC Edmonton offer?

KFC offers fast food specializing in chicken dishes and also provides halal options.