Business Details
12504 - 137th Avenue, Edmonton, AB
T5L 1T2, Canada
Certified by KFC • Feb 22, 2026
(780) 448-7400
Certified by KFC • Feb 22, 2026
http://kfc.ca
Certified by KFC • Feb 22, 2026
About
Certified by KFC • Feb 22, 2026
Fast Food RestaurantRestaurantChicken Restaurant
Location
Certified by KFC • Feb 22, 2026
Hours
Certified by KFC • Feb 22, 2026
Reviews
3.1
612 reviews
5 stars
177
4 stars
97
3 stars
108
2 stars
45
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about greasy, bland, or improperly cooked chicken.
Cleanliness
While some customers noted a clean environment, others reported dirty dining areas and unsanitary conditions.
Staff Friendliness
A mix of feedback on staff friendliness; some praised the helpfulness of employees, while others experienced rudeness.
Ordering Experience
Customers expressed frustration with the automated ordering system and issues with online orders.
- KMkayla marklingerFeb 19, 20262.0Waited 25 minutes for my food and it was just sitting there for 15 minutes
- NNicole **Feb 12, 20265.0As always, it doesn't matter when we have come here ALL Staff is amazing. Ahmed was our person tonight and gave excellent customer service. Smiling, engaging, friendly, all around fantastic service. Highly recommend just to experience what excellent customer service is!!
- TVTrevor VlietmanFeb 7, 20261.0They forgot how to make fried chicken! Inedible chicken with soggy skin and burnt inedible onion rings. Same thing a year ago, the last time I ate KFC! Do not waste your money
- CLCharles LeClercFeb 1, 20262.0The chicken was super greasy, more so then normal and the chicken was rubbery, but the girl working there was super helpful and the place was very clean.
- WVWen VisJan 30, 20261.0If I could give service negative I would! I made a big box meal order with upgrades to Poutine and 32oz pop. When I received the food, opened it at home I got only a few fries with cheese & gravy...nowhere near the large poutine as advertised! I got literally 3 popcorn chicken just thrown in the box loose when I get it in paper sleeve everywhere else in the city. The worker was very rude. This was the 2nd time I got shitty service from this location! And seeing all the other reviews I'm not alone! I'd say do better ..but I know they won't in any way! Pathetic!
Frequently Asked Questions About KFC
What are the opening hours for KFC in Edmonton at 12504 - 137th Avenue?
KFC Edmonton at 12504 - 137th Avenue is open daily from 9:00 AM to midnight.
Where is the KFC located in Edmonton?
The KFC is located at 12504 - 137th Avenue, Edmonton, AB, postal code T5L 1T2, Canada.
What types of cuisine does KFC in Edmonton offer?
KFC is a fast food restaurant specializing in chicken meals and is also recognized as a halal restaurant.
How can I contact KFC in Edmonton for orders or inquiries?
You can contact KFC Edmonton by phone at +1 780-448-7400.
Does KFC Edmonton offer meal delivery services?
Yes, KFC Edmonton provides meal delivery services.
Where can I find healthy food options near KFC Edmonton?
Results Nutrition, a health food store, is nearby and offers healthy food options close to KFC Edmonton.
Are there other restaurants close to KFC Edmonton where I can try different cuisines?
Yes, near KFC Edmonton you can find Pizza Hut for pizza, Hansik Korean Cuisine for Korean food, and several other options including Cora Restaurants for breakfast and brunch.
Where can I shop for groceries and other essentials near KFC Edmonton?
Nearby shopping options include Kensington Crossing Centre and Dollarama for a variety of shopping needs.
Is there a gym or fitness center close to KFC at 12504 - 137th Avenue?
Yes, GYMVMT and World Health Club are nearby gyms where you can work out before or after visiting KFC.
Does KFC Edmonton have an official website for more information?
Yes, you can visit their official website at http://kfc.ca.
Brand Certified Facts from KFC
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Certified February 22, 2026Yext Knowledge Graph
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