Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and crispy chicken, while others received cold or poorly prepared items.
Service Issues
Frequent complaints about slow service, incorrect orders, and unhelpful staff, with some positive mentions of friendly employees.
Coupon Problems
Many customers reported issues with using coupons, including refusals and confusion about promotions.
Cleanliness and Environment
Some customers appreciated the cleanliness of the store, while others noted issues with the physical environment, such as potholes and accessibility.