Customers reported inconsistent service, with some experiencing long wait times and unprofessional behavior, while others praised friendly and efficient staff.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and tasty chicken, while others complained about greasy, cold, or poorly prepared items.
Cleanliness
The restaurant was noted for being clean by several customers, although there were complaints about the condition of the bathrooms.
Staff Performance
Certain staff members received high praise for their exceptional service, while others were criticized for being unhelpful or inattentive.
LQ
Lily Que
6 days ago
1.0
I’m very disappointed with my recent delivery order from KFC Today. I ordered poutine expecting the proper poutine sauce, but instead they used regular chicken gravy. It completely changed the taste and wasn’t what I paid for. The fries were soggy by the time it arrived, and the wrong sauce made it even worse.
If you can’t prepare the item correctly, it shouldn’t be on the menu. Delivery orders should have the same quality and accuracy as dine-in. This experience was frustrating and not worth the money. I hope they improve their food preparation and pay more attention to orders in the future.
OS
Olha Singh
Feb 8, 2026
1.0
Ordered 4pcs chicken take away yesterday, it was ready in 1 min. I got cold chicken cold fries
GE
Glen Erdely
Dec 14, 2025
4.0
Picked up takeout Dec 14th 2025, quick, efficient, friendly and the chicken was very good.
An excellent experience.
MS
Maher Saad
Dec 14, 2025
1.0
Fried chicken is cold also fries, so bad , don’t try from this franchise
SM
Sean McDonald
Dec 7, 2025
1.0
I went through the drive through and was told my order would take ten minutes due to making a fresh chicken classic burger & to pull around front & park & they would bring it out so I waited for 17 minutes before I decided to go in & there were a couple people waiting inside so I waited for 5 minutes nobody came & then I heard my name so I spoke up & said I have been waiting 20 minutes & this lady beside me said that I.eas lucky because she had been waiting for 30 minutes in her car for fries!!! Very unprofessional & disorganized location