Mixed reviews on food quality, with some customers praising the freshness and taste, while others reported greasy, cold, or poorly cooked items.
Service Speed
Service speed is a significant concern, with multiple customers noting long wait times for orders and disorganization in the drive-thru.
Customer Service
Customer service experiences vary widely; some customers highlighted friendly and helpful staff, while others reported rudeness and lack of assistance.
Cleanliness
The cleanliness of the restaurant received positive feedback, although some reviews mentioned issues with the bathrooms.
S6
Shocker 6699
Dec 15, 2025
2.0
Chicken was very greasy and almost cold when we got it
GE
Glen Erdely
Dec 14, 2025
4.0
Picked up takeout Dec 14th 2025, quick, efficient, friendly and the chicken was very good.
An excellent experience.
MS
Maher Saad
Dec 14, 2025
1.0
Fried chicken is cold also fries, so bad , don’t try from this franchise
BB
BalerStudio
Dec 9, 2025
1.0
Service time is something you guys need to work-out. I was there and waited for my order almost 25 minutes.
SM
Sean McDonald
Dec 7, 2025
1.0
I went through the drive through and was told my order would take ten minutes due to making a fresh chicken classic burger & to pull around front & park & they would bring it out so I waited for 17 minutes before I decided to go in & there were a couple people waiting inside so I waited for 5 minutes nobody came & then I heard my name so I spoke up & said I have been waiting 20 minutes & this lady beside me said that I.eas lucky because she had been waiting for 30 minutes in her car for fries!!! Very unprofessional & disorganized location