Customer service experiences vary widely, with some praising friendly and efficient staff, while others report rude and unhelpful interactions.
Cleanliness
Many customers express disappointment in the cleanliness of the restaurant, citing dirty floors and bathrooms as issues.
Food Quality
Feedback on food quality is mixed; while some customers enjoy fresh and tasty meals, others complain about cold, old, or poorly prepared food.
Order Accuracy
Several reviews mention issues with incorrect orders and poor handling of complaints, leading to customer frustration.
Overall Experience
Despite some negative feedback, many customers highlight positive experiences, particularly with specific staff members and the overall atmosphere.
DS
David Starnes
4 days ago
1.0
Sorry to have to say this, I will never deal with KFC... Not happy at all, no service when I had to ask repeatedly. Three woman in the kitchen wouldn't come to me, instead they ignored me. I was trying to figure out Thier self order machine and couldn't get it to work right, and still repeated for help, yet no help.... There was a Filipina lady there, she was the only one to help at all... Another thing was the Bathroom was not cleaned either, we had to use a bathroom at another location...
JJ
John
Nov 11, 2025
1.0
Waiting for 40mins in drive through to get my 4 piece combo but give me a popcorn chicken, awful service
JB
J B
Oct 28, 2025
1.0
10 minute wait for Big Crunch when the game day Big Crunch deal is on isn’t really acceptable. Then both bathrooms being out of order is a little suspect. Two of the flavors of pop aren’t available. This place has always been shitty service but I didn’t think it could get worse.
Edit: it actually took 20 minutes to get our food. The place was empty and few cars in the drive thru so I fun what their problem is.
LL
Lee Ladd
Oct 17, 2025
1.0
I am so angry! The cook is vindictive and argumentative as I did not get the fries in the 4piece with Fries meal. The icetea was watered down. The place is filthy and complaining is useless as they do not accommodate. I will never step foot in this dirty establishment ever again their chicken can go strait to mars!!!