Business Details
10021 - 178 Street NW, Edmonton, AB
T5S 1T2, Canada
Certified by KFC • Feb 22, 2026
(780) 448-3854
Certified by KFC • Feb 22, 2026
https://www.kfc.ca/restaurants/10021-178th-street/T5S%201T2
Certified by KFC • Feb 22, 2026
About
Certified by KFC • Feb 22, 2026
Fast Food RestaurantRestaurantChicken Restaurant
Location
Certified by KFC • Feb 22, 2026
Hours
Certified by KFC • Feb 22, 2026
Reviews
3.1
619 reviews
5 stars
206
4 stars
93
3 stars
79
2 stars
48
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported excessively long wait times, often exceeding 30 minutes for their orders, leading to frustration.
Food Quality
Several reviews indicated issues with food quality, including soggy chicken, incorrect orders, and items being served cold or undercooked.
Staff Friendliness
While some customers praised the friendliness of the staff, others experienced rude or inattentive service, highlighting inconsistency in customer interactions.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported unsanitary conditions, particularly in the dining area and bathrooms.
Order Accuracy
Numerous reviews mentioned problems with order accuracy, including missing items and incorrect food being served.
- TTTorq_or_Morq2 days ago1.0This KFC looks amazing but customer service is non existent, and they have buttermilk ranch but won’t give it out??? Chicken was good tho
- HSHari krishna SFeb 8, 20265.0I've ordered 25 piece party pack on the phone and scheduled for a pick up. The restaurant has delivered in time and ensured the chicken is crispy and not greasy. I would like to order again and again.
- LLLogan LoewenFeb 7, 20261.0Food sucked, it took way to long to get out food even though there was no one else in the place, there is no human interaction, just stupid screens, and then when I got my order they messed it up....the only plus is that a cute goth baddie came in when I was waiting.
- LLLindaFeb 6, 20265.0Awesome food deal, friendly service from Leaver-Mae and Summer, and tasty chicken wings, fries and gravy. They went above and beyond to help me with the KFC App! Very impressed with the cleanliness of the kitchen and restaurant.
- ABAsad BehrawarJan 25, 20261.0Disappointed with this location. The chicken pieces were noticeably small and did not feel fresh in texture. I was also charged extra for breast pieces, yet each piece was smaller than expected, making it poor value for the price. The restaurant appeared short-staffed, and staff were wearing headsets for order taking but did not acknowledge customers when addressed. Basic items like napkins and disposable plates were not provided and were not available for self-service either. This was my second consistently poor experience at this location/KFC. Even the table was not clean, and I had to wipe it myself before sitting down. Unfortunately, I won’t be returning.
Frequently Asked Questions About KFC
What are the dine-in hours at KFC located at 10021 - 178 Street NW, Edmonton?
The dine-in service at KFC is available daily from 9:00 AM to 10:00 PM.
Is the drive-through at this KFC open 24 hours?
Yes, the drive-through is open 24/7, every day of the week.
When can I pick up my order from KFC?
Pickup service is available daily from 9:00 AM to 10:00 PM.
What are the takeout hours for this KFC location?
Takeout orders are accepted 24 hours a day, seven days a week.
What is the address and phone number of this KFC?
KFC is located at 10021 - 178 Street NW, Edmonton, AB T5S 1T2, Canada. The phone number is +1 780-448-3854.
Where can I find more information or place an order online for KFC at this location?
You can visit their website at https://www.kfc.ca/restaurants/10021-178th-street/T5S%201T2 for more details and online ordering.
Are there other fast food restaurants nearby where I have dining options besides KFC?
Yes, nearby you will find McDonald's Canada, Pizza Hut, Noodle Street Edmonton, and Grill City offering various fast food choices.
Which hotels are located near this KFC for visitors who may want dining options close by?
Nearby hotels include Executive Royal Hotel West Edmonton, Royal Hotel West Edmonton, Sandman Hotel Group, Sandman Hotel Edmonton West, Comfort Inn West, and Wyndham Hotels & Resorts.
Are there other dining establishments near KFC suitable for different meal preferences?
Yes, nearby options include Chop Steakhouse & Bar for steak and bar fare, Taste Of Persia Restaurant for Middle Eastern cuisine, Denny's Restaurant for breakfast and brunch, and Rice Paper Vietnamese Fine Cuisine for Asian dishes.
What categories of food does this KFC restaurant specialize in?
This KFC location is a fast food restaurant specializing in chicken meals and offers halal options.
Brand Certified Facts from KFC
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Certified February 22, 2026Yext Knowledge Graph
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