Customers reported a mix of experiences with service, ranging from friendly and polite staff to rude and inattentive service.
Food Quality
Many reviews highlighted poor food quality, including cold, greasy, and stale items, with several customers expressing disappointment in the taste and freshness.
Wait Times
Numerous customers complained about long wait times for their orders, often exceeding the quoted time.
Cleanliness and Hygiene
Concerns were raised about hygiene practices, particularly regarding food handling and cleanliness in the kitchen.
Value for Money
Several customers felt that the portion sizes and food quality did not justify the prices, leading to dissatisfaction.
DL
Derrick Lim
4 days ago
1.0
Message for the lady at the counter on her phone I can understand tagalog. Why you bitter? Disgusting.
SA
sarah almais
Dec 27, 2025
1.0
I ordered for seven kids two buckets of chicken as well as an extra large fries so I spent just under $50 and when I asked for four plates so they can share she said that she’s out of plates and only has two plates left. I can see in the reflection behind where she was getting the place that there is a full pack of plates and I told her I could see in the reflection. There are more plates and she first said no these are only cups and then I said look again, so when she looked in the reflection, then she admitted that yes she was lying about it And I said I am feeding seven kids and I just spent $50 and you will not give me two extra plates and she started laughing. I’m extremely disgusted at the service I got from the Filipino today. I really hope you take serious action.
RS
Rupinder Singh
Dec 26, 2025
5.0
Excellent service, top quality food everytime I visit.
The manager is very polite and always has a smile on his face.
LD
Luigi dicarP
Dec 8, 2025
1.0
Ordered the box set (3pcs chicken+popcorn+poutine and drinks)
The 3pcs chicken is so small,not crunchy, taste old oil and some popcorn are half size. 3pc chicken and popcorn on a small box and still 50% empty. That is how small the chicken piece. It's like a quail leg. Even the cashier checked if it's there.
DF
Dr French
Dec 7, 2025
1.0
Don’t come! Bad service bad food. 3 meals for $60… 18 minutes of waiting… half food is cold. And the employees are cold too. Chicken was old and cold
What are the regular opening hours of KFC on weekdays?
KFC is open from 10:30 AM to 9:00 PM, Monday through Saturday.
What time does KFC open on Sundays?
On Sundays, KFC opens from 11:00 AM to 6:30 PM.
Where is KFC located in Edmonton?
KFC is located inside the mall at 8882 - 170 Street NW Unit 1574, Edmonton, AB, T5T 3J7, Canada.
How can I contact KFC in Edmonton?
You can call KFC at +1 780-489-5434 for any inquiries or orders.
Does KFC have an official website?
Yes, you can visit KFC's website at http://kfc.ca to view the menu and other information.
Is the KFC in Edmonton located inside a mall?
Yes, KFC is inside the mall at 8882 - 170 Street NW Unit 1574.
What nearby retail stores can I visit when I come to KFC?
Nearby retail stores include Kate Spade, Ardene, Victoria's Secret, and Bench, perfect for shopping before or after your meal.
Are there any beauty and spa services close to KFC in Edmonton?
Yes, nearby you can find shake hair salon, Next Chapter Electrolysis, Rain Salon & Spa, and Lush Cosmetics West Edmonton for beauty and spa services.
What other dining options are near KFC in the mall?
Nearby restaurants include Dallasbbqwem, McDonald's, El Afrik, and Cookies By George for a variety of dining choices.
Can KFC customers access automotive services nearby?
Yes, nearby automotive services include Chris At Filipino Drives and Pro Truck Edmonton, which offer car dealership and tire repair services respectively.