Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and inattentiveness.
Food Quality
Significant complaints about food quality, including issues with overcooked, stale, and oily items.
Cleanliness
Concerns raised about hygiene practices, particularly in food handling and preparation.
Wait Times
Frequent mentions of long wait times for food orders, leading to customer frustration.
Value for Money
Customers expressed dissatisfaction with portion sizes and perceived value, feeling that they did not receive adequate quality for the price paid.
DC
dustin carnegie
Nov 14, 2025
1.0
We went here for lunch, the service was so slow. It reminded me of the the scene from the movie zootopia, specifically the dmv scene with flash the sloth. In total we waited 35 minutes for 2 sandwiches and some fries. Although they were super nice, they all seemed lost and out of their element.
Could be better
GS
Gurpreet Singh
Nov 5, 2025
5.0
Not sure what's with so many bad reviews. The lady at the cash was super friendly, and the customer service was way above that of a typical fast-food chain.
MB
Michael Boers
Oct 27, 2025
5.0
I tried to order through the app and it didn't work. But when I showed that to the lady working the till she honored the deal online! Awesome service! And the food was actually decent. Very nice!
ER
Eliana Rielle
Oct 27, 2025
1.0
Was waiting for my food and saw the guy in the back handling my meal ,grabbed one of my pieces of chicken with his bare hands.
MM
Mohamed Majeed
Oct 20, 2025
1.0
The fries were oily and burger was burnt on top. I don’t recommend and KFC has to take action. The front desk lady was rude.
What are the regular opening hours of KFC on weekdays?
KFC is open from 10:30 AM to 9:00 PM, Monday through Saturday.
What time does KFC open on Sundays?
On Sundays, KFC opens from 11:00 AM to 6:30 PM.
Where is KFC located in Edmonton?
KFC is located inside the mall at 8882 - 170 Street NW Unit 1574, Edmonton, AB, T5T 3J7, Canada.
How can I contact KFC in Edmonton?
You can call KFC at +1 780-489-5434 for any inquiries or orders.
Does KFC have an official website?
Yes, you can visit KFC's website at http://kfc.ca to view the menu and other information.
Is the KFC in Edmonton located inside a mall?
Yes, KFC is inside the mall at 8882 - 170 Street NW Unit 1574.
What nearby retail stores can I visit when I come to KFC?
Nearby retail stores include Kate Spade, Ardene, Victoria's Secret, and Bench, perfect for shopping before or after your meal.
Are there any beauty and spa services close to KFC in Edmonton?
Yes, nearby you can find shake hair salon, Next Chapter Electrolysis, Rain Salon & Spa, and Lush Cosmetics West Edmonton for beauty and spa services.
What other dining options are near KFC in the mall?
Nearby restaurants include Dallasbbqwem, McDonald's, El Afrik, and Cookies By George for a variety of dining choices.
Can KFC customers access automotive services nearby?
Yes, nearby automotive services include Chris At Filipino Drives and Pro Truck Edmonton, which offer car dealership and tire repair services respectively.