Five Guys

4.3
1658 reviews
Five Guys at 15420 37 St NW in Edmonton.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 15420 37 St NW in Edmonton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
15420 37 St NW, Edmonton, AB
T5Y 0S5, Canada

Hours

Reviews

4.3
1,658 reviews
5 stars
1,002
4 stars
382
3 stars
117
2 stars
67
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, though some reported issues with undercooked or bland items.

Service Issues

Several reviews highlighted problems with order accuracy and slow service, indicating a need for better organization and management.

Pricing Concerns

Many customers felt the prices were high for fast food, with some questioning the value for money.

Cleanliness

Feedback was mixed regarding cleanliness, with some customers noting dirty tables and unsanitary conditions, while others praised the cleanliness of the location.

Staff Friendliness

Overall, the staff received positive remarks for being friendly and accommodating, contributing to a pleasant dining experience.
  • SS
    shamz
    1 day ago
    1.0
    Workers are not the best, made us wait for the fries after 15 mins she’s like you have to keep waiting or we can give you a refund. Shitty customer service and bad attitude
  • BM
    Benyamin Mirzada
    Nov 16, 2025
    1.0
    The worst restaurant I have ever seen in my live with having very rude customer service and has a discuss communication with the Uber drivers .
  • RL
    Rhea Lavigne
    Nov 15, 2025
    3.0
    I was disappointed in the quality of the cooking. Everything is overcooked... Except for the vegetables. I ordered a BLT and half of the bacon was burnt and the other half was overcooked. I asked for not burnt bacon and they were willing to replace the bacon but every other piece was exactly like the ones on my sandwich. I swapped out the burnt stuff but ended up just throwing it out. I tried to talk to the staff letting them know that the method of how overdone it was but they told me that's how they cook it. I hope someone in there fixes how over cooked the food is. Mostly the bacon... The bacon deserves better.
  • CF
    Cyril Ford
    Nov 12, 2025
    4.0
    It's a five guys chain. Not bad. The butcher shop next door does an even better burger and fries - cheaper too.
  • VM
    Vannessa Maisonneuve
    Nov 5, 2025
    5.0
    Very clean tasting and perfect fries!! Friendly and helpful staff.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.