Dairy Queen Grill & Chill

3.4
317 reviews
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Business Details

834 Webber Greens Dr NW, Edmonton, AB
T5T 4K5, Canada
(780) 424-1117
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
834 Webber Greens Dr NW, Edmonton, AB
T5T 4K5, Canada

Hours

Reviews

3.4
317 reviews
5 stars
120
4 stars
53
3 stars
49
2 stars
24
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude staff and poor customer service experiences, with some customers feeling ignored or mistreated.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items, alongside some positive mentions of specific menu items.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, contributing to a negative dining experience.

Service Speed

Customers frequently noted slow service times, particularly in the drive-thru, leading to frustration during their visits.
  • AI
    Apex Enterprises Maintenance Inc
    Jul 18, 2021
    5.0
    Mainly we go through drive through and get ice cream for kids. Good friendly service every time!
  • MM
    Madison Morrison
    Mar 11, 2019
    1.0
    If I could give this dairy queen zero stars I would. They have screwed up consistently and although I've always given them the benefit of the doubt, I will no longer be going to this location. Something needs to change. Zero attention to detail they have spelled birthday wrong on multiple ice cream cakes. The food is always horrible and sloppily put together. They've over charged me for products and today failed to add the fudge centre to a royal Oreo blizzard and yet charged full price for it. This dairy Queen is terrible and next time I'm craving a frozen treat I'll drive the extra few minutes and go to a location where the staff acknowledge customers and take the extra few seconds to make sure they're doing their job properly.
  • MH
    Meredith H
    Mar 17, 2017
    5.0
    I went in on a Thursday to order a CARS themed birthday cake for a 2 year olds birthday party on that Saturday. The cashier was very helpful and assisted me with picking out the right design and QUARANTEED it would be correct and on time. He did NOT disappoint. I went in on the Saturday and the cake was Perfect. It had the cars, the roads, etc. I loved it and my 2 year and his friends did too. Thank you again.
  • 66
    6466BowlsofRamen
    Jul 5, 2016
    1.0
    Service is slow, staff seem like they don't want to be there or don't care. The most disappointing piece of crap I paid for...and it was cold...
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 834 Webber Greens Dr NW?

Dairy Queen Grill & Chill is open daily from 10:00 AM to midnight.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.