Dairy Queen Grill & Chill

3.6
521 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
Hampton Market, Edmonton, AB
T5T 2K4, Canada

Hours

Reviews

3.6
521 reviews
5 stars
194
4 stars
149
3 stars
64
2 stars
28
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff being unprofessional or rude.

Product Quality

Many reviews highlighted inconsistent quality of food items, particularly with Blizzards and other desserts, often receiving incorrect or poorly made orders.

Cleanliness Concerns

Multiple customers expressed serious concerns about the cleanliness and hygiene of the restaurant, particularly in the bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendly and helpful service.

Value for Money

Several reviews mentioned that the prices were high relative to the quality and portion sizes of the food.
  • KG
    Kennedy Galbraith
    Oct 10, 2025
    1.0
    Waited 15 minutes in the drive thru for 2 blizzards and ended up driving away without them. There was 4 staff standing there on their phones and didn’t even acknowledge us.
  • SJ
    Sim j
    Oct 10, 2025
    1.0
    I bought a Smartie Blizzard a couple days ago - the ice cream tasted off so I put it in the freezer. I called that night and no one picked up. Got busy work and called again a couple days later. I told them and offered to bring back the blizzard for the new one. The guys response was “the blizzard is 2 days old that’s why it tastes not right” Not sure why he things I would try a 2 day old blizzard again when it tasted bad in the first place. I will be reporting to health service be careful they may be making ice cream with expired products.
  • MM
    Mike McMaster
    Sep 11, 2025
    1.0
    Not a good place to dine, service from the manager was not good.
  • JK
    JK Kirk
    Sep 9, 2025
    1.0
    Not a friendly place to dine in or take out. Ice cream servings were skimpy and staff is nasty.
  • MU
    Matter U
    Sep 9, 2025
    1.0
    Very shady owner, I presented a coupon for a Blizzard ice cream and he did not honor it and charged me full price.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill at Hampton Market offer?

They offer soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours for Dairy Queen Grill & Chill at Hampton Market?

They are open daily from 10:00 AM to 10:00 PM.