Multiple customers reported unsanitary conditions, including hair in food and dirty facilities.
Service Quality
Service experiences varied widely; some praised friendly staff while others reported rude behavior and incorrect orders.
Food Quality
While some enjoyed the food, others complained about incorrect orders, poor quality, and lack of toppings.
Atmosphere
The location is described as dingy and in need of updates, with ongoing construction affecting access.
Customer Experience
Several reviews highlighted issues with order accuracy and long wait times, leading to frustration among customers.
DO
Dom Olivari
Nov 16, 2025
1.0
can’t manage to put a blizzard and a drink in a door dash order without it being late by an hour and the MISSING HALF THE ORDER. better off to be unemployed the employees are useless
BD
Brad Dragon
Oct 20, 2025
5.0
Best DQ burgers you can find. Great staff, awesome ice cream.
ES
Elise Scott
Oct 4, 2025
1.0
I used to come to this DQ all the time. I will never go back. I bought a small blizzard and two spoonfuls in, I see a thick, black hair poking out. It was about 1.5-2" long. Absolutely vile. I don't want my money back, there's nothing that can fix this disgusting situation.
Fix your cleanliness standards, they are clearly not up to an acceptable level.
SN
Sanjeewa N
Sep 7, 2025
5.0
My kids love cakes
MM
M
Sep 4, 2025
5.0
Fantastic friendly service! Good food as well. Just in a bit of a dodgy area but that’s out of their control. Inside is what you would see from all other dairy queens!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 10018 156th St, Edmonton?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes available via DQCakes.com.
Does Dairy Queen Grill & Chill offer seating for customers?
Yes, the location provides seating and welcomes families and children, making it a family-friendly environment.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup using their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27066/.
How can I find exclusive deals for Dairy Queen Grill & Chill?
Download the Dairy Queen app to access exclusive deals and mobile rewards.
What is the phone number to contact Dairy Queen Grill & Chill in Edmonton?
You can reach Dairy Queen Grill & Chill at +1 780-484-2555.
What nearby ice cream shops or fast food restaurants could I visit around Dairy Queen Grill & Chill?
Nearby you can visit another Dairy Queen location as well as Hollywood Pizza and Donair for pizza and fast food options.
Are there any beauty or spa services near Dairy Queen Grill & Chill if I want to relax before or after my meal?
Yes, Oasis Hair Salon & Spa is nearby where you can enjoy hair and beauty treatments.
Are there any educational institutions close to Dairy Queen Grill & Chill?
Nearby educational locations include Yellowhead Tribal College, The Learning Centre Literacy Association, and MacEwan University Centre for the Arts and Communications.
What services are available near Dairy Queen Grill & Chill for event photography or printing needs?
Nearby services include The Photographer Studio for event photography and Signworks Plus for sign making and printing services.