Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
545 reviews
5 stars
233
4 stars
133
3 stars
57
2 stars
35
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect orders, and small portion sizes.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Pricing Issues
Several customers expressed dissatisfaction with pricing, citing higher charges than advertised and feeling that portion sizes did not match the cost.
Staff Friendliness
Despite negative experiences, some reviews praised specific staff members for their friendliness and helpfulness.
- SNSherri NetterNov 9, 20255.0I ordered a cake for my daughter’s birthday and asked if the decorator could do a gel icing lizard and they did an absolutely amazing job! My daughter was beyond happy!!
- ALAmy LiOct 28, 20252.0Food took longer and was almost cold. My kids usually always finish their burger/fries from DQ namao but not when we dined in at Hollick Kenyon DQ. We noticed the food quality is lacking. Also the cashier who took our order was not knowledgeable with the menu. The customer in front of us ordered 1 cone. We ordered 2 cones right after this customer. We got 3 cones. We must have got her cone too.
- RAReeshma AOct 25, 20252.0The girl at the till didn't even smile neither looked up to greet customers nor asked what's the order. A plain stare đź«Ą
- HTHappy TruckOct 7, 20254.0I come to this location often. The service is good and the food quality is consistent. Can't beat all the frozen treats! But what brings me back to this location is that appears to support hiring students and locals.
- ADAdde dahirOct 4, 20251.0I like to share my experience today She was very bad person the lady was taking order, she did not listen customer She give wrong order The time was 6:40 pm I wait the order around 25 minutes She wast my time
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Edmonton?
Dairy Queen Grill & Chill is open Monday to Friday from 10:45 AM to 10:30 PM, and on Saturday and Sunday from 10:15 AM to 10:30 PM.
Where is Dairy Queen Grill & Chill located in Edmonton?
It is located at 4939 - 167 Ave NW, Edmonton, AB, T5Y 0S4, Canada.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, they offer both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location is family-friendly, welcomes children, and offers amenities such as high chairs and restrooms.
How can I place an order in advance at Dairy Queen Grill & Chill?
You can place a pickup order online through their mobile ordering service at https://www.dairyqueen.com/en-ca/order/pickup/n/27381/.
Are there any nearby coffee shops where I can get a drink before or after visiting Dairy Queen Grill & Chill?
Yes, there are Starbucks locations nearby where you can enjoy coffee or other drinks before or after your visit.
What other dining options are nearby Dairy Queen Grill & Chill?
Nearby dining options include Nagoya Japanese Cuisine for sushi and Asian cuisine, Lovely Pizza and Indian Cuisine, KFC for fast food chicken, and BarBurrito Canada for Tex-Mex food.
Are there services nearby for pet owners visiting Dairy Queen Grill & Chill?
Yes, nearby pet-related places include Bone & Biscuit stores and Brintnell Veterinary Hospital for veterinary care.
Where can I find banks or ATMs near Dairy Queen Grill & Chill?
Nearby banking options include CIBC, CIBC Branch (Cash at ATM only), TD Canada Trust Branch and ATM, and Scotiabank for your financial needs.