Dairy Queen Grill & Chill

3.9
513 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2547 17 St NW, Edmonton, AB
T6T 0Y2, Canada

Hours

Reviews

3.9
513 reviews
5 stars
274
4 stars
102
3 stars
44
2 stars
20
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful service, particularly highlighting staff member Harleen for her exceptional service.

Food Quality

While some reviews noted good food quality, others expressed disappointment with incorrect orders and poorly prepared items.

Cleanliness

The location is frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

Several customers reported issues with order accuracy, including incorrect pricing and incomplete items, leading to dissatisfaction.

Atmosphere

The ambiance of the restaurant is generally appreciated, with many customers noting it as a nice place to dine.
  • SB
    Simran Bhullar
    Nov 14, 2025
    5.0
    Amazing customer service by Harleen and team , my family had bestest experience here. Thank you for amazing deals.
  • JS
    Jarnail Singh
    Nov 14, 2025
    5.0
    Best customer service ever and best Dairy Queen compared to all the other Dairy queens. Specially the management and staff are amazing and Harleen she’s the best always guides us precisely and has a very welcoming attitude, she’s literally the best manager over here. Thankyou Harleen and team for having us here the other day my kids were very happy.
  • QQ
    Q
    Oct 24, 2025
    4.0
    Quiet Friday afternoon. That was a tasty burger. Friendly and good service. Nice spot.
  • EE
    Emma (Emma6)
    Oct 10, 2025
    1.0
    She didn't serve the blizzards upside down and refused to give free ones per the menu, stating that if the blizzard isn't served upside down, the next one is free. Terrible customer service.
  • JM
    Jasmine Mehne
    Oct 6, 2025
    1.0
    Not worth it. I used to love the Cupfections from this location, but lately they’ve charged me more than the listed price and the cups are never filled properly—unlike other Dairy Queen stores. When I spoke to the manager, she just said ‘ it depends on who makes it.’ Seriously? We’re paying full price for half-filled cups. After I paid and mentioned my issue, she even told her employee right in front of me, ‘don’t make it,’ and then said, ‘we only have small brownie chunks, is that okay?’ What was I supposed to say after paying? I said okay, and though they filled it properly this time, but they replaced the regular 2–3 big brownie pieces with just a few tiny chunks. Totally disappointing and unprofessional. Shameful service.” I don’t wanna give you one star though. Never coming to this place again!!!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill at 2547 17 St NW?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.