Customers frequently praised the friendly and attentive staff, although there were notable complaints about rude service and slow response times.
Food Quality
While many reviews highlighted the deliciousness and quality of the food, there were several reports of incorrect orders, cold items, and unsatisfactory food preparation.
Cleanliness
The cleanliness of the location received mixed feedback, with some customers noting a clean environment while others reported dirty conditions.
Order Accuracy
Numerous customers expressed frustration with order accuracy, citing issues with missing items and incorrect modifications.
Speed of Service
Several reviews indicated that the service was slow, particularly during busy times, leading to dissatisfaction among customers.
JK
Jeniffer Kotylak
Dec 30, 2025
5.0
Staff always friendly and greet me with a smile. Fast and efficient. My go to for fast lunch at work
AM
Ali Mohammed
Dec 27, 2025
5.0
Good customer service
KW
Kylie W
Dec 6, 2025
5.0
Decided to go for a late night snack last night and when you’re going out for DQ at 10:30, you don’t typically expect good service or people who are genuinely happy to be there. BUT last night I decided to go here instead of my other regular locations and I was pleasantly surprised by how polite and friendly the staff were, not just to me but hearing them converse with each other as well. Besides the service, these were the best blizzards we’ve had in over a year. Actually well mixed and generous with the mix ins. We will definitely be making this location our new regular spot! Also bonus shout out to the guy working the till late last night, I could definitely tell you were happy to be there and it definitely made my night!
BS
Bianca Salvatici
Nov 29, 2025
1.0
I don’t think I have ever gotten my dipping sauce I’ve asked for. People ask for it for a reason. Saying I can go in and get it after I ordered delivery. Yeah let me just take an hour bus. Honestly it’s just frustrating. I just wanted to eat my meal now I have to deal with the driest chicken tenders on earth.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 9855 70 Ave NW, Edmonton?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:15 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, it is family-friendly, offers high chairs, has restrooms, and is wheelchair accessible.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/26939/.
Where exactly is Dairy Queen Grill & Chill located?
It is located at 9855 70 Ave NW, Edmonton, AB, T6E 0V6, Canada.
Does Dairy Queen Grill & Chill have seating available for customers who want to eat in?
Yes, the location has seating available for customers.
Are there any convenient nearby places to visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Yes, nearby places include Barber Blonde and Dollhouse Hair Boutique for beauty services, Burger Baron for additional fast food options, and Thousand & One for desserts and candy.
If I’m dropping off my car for service, are there nearby automotive shops around Dairy Queen Grill & Chill?
Yes, nearby automotive services include AutoRx Repair Centres Ltd, Em's Lube Shop, Tire Works Plus Canada, Argyll Auto Works, and Em's Carwash, which you can visit while you wait or before grabbing a meal.
What schools or childcare facilities are close to Dairy Queen Grill & Chill?
Nearby educational facilities include J.H. Picard School, J. H. Picard Catholic Elementary/Junior/Senior High School, and Les Tournesols/Sunflowers Bilingual Montessori Centre (TMBC) for child care.
Where can I find groceries or wholesale shopping near Dairy Queen Grill & Chill?
Nearby options for groceries and wholesale shopping include Wholesale Club and Sunspun Shopping Service, which features health food products.