Dairy Queen Grill & Chill

3.9
459 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9855 70 Ave NW, Edmonton, AB
T6E 0V6, Canada

Hours

Reviews

3.9
459 reviews
5 stars
217
4 stars
109
3 stars
60
2 stars
23
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, although there were notable complaints about rude service and slow response times.

Food Quality

While many reviews highlighted the deliciousness and quality of the food, there were several reports of incorrect orders, cold items, and unsatisfactory food preparation.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting a clean environment while others reported dirty conditions.

Order Accuracy

Numerous customers expressed frustration with order accuracy, citing issues with missing items and incorrect modifications.

Speed of Service

Several reviews indicated that the service was slow, particularly during busy times, leading to dissatisfaction among customers.
  • JK
    Jeniffer Kotylak
    Dec 30, 2025
    5.0
    Staff always friendly and greet me with a smile. Fast and efficient. My go to for fast lunch at work
  • AM
    Ali Mohammed
    Dec 27, 2025
    5.0
    Good customer service
  • KW
    Kylie W
    Dec 6, 2025
    5.0
    Decided to go for a late night snack last night and when you’re going out for DQ at 10:30, you don’t typically expect good service or people who are genuinely happy to be there. BUT last night I decided to go here instead of my other regular locations and I was pleasantly surprised by how polite and friendly the staff were, not just to me but hearing them converse with each other as well. Besides the service, these were the best blizzards we’ve had in over a year. Actually well mixed and generous with the mix ins. We will definitely be making this location our new regular spot! Also bonus shout out to the guy working the till late last night, I could definitely tell you were happy to be there and it definitely made my night!
  • BS
    Bianca Salvatici
    Nov 29, 2025
    1.0
    I don’t think I have ever gotten my dipping sauce I’ve asked for. People ask for it for a reason. Saying I can go in and get it after I ordered delivery. Yeah let me just take an hour bus. Honestly it’s just frustrating. I just wanted to eat my meal now I have to deal with the driest chicken tenders on earth.
  • WF
    Wraith fleming
    Nov 29, 2025
    5.0
    Good service from Arsh

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 9855 70 Ave NW, Edmonton?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:15 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.