Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
645 reviews
5 stars
318
4 stars
173
3 stars
61
2 stars
26
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold food, incorrect orders, and skimpy portions.
Cleanliness
The restaurant was frequently noted for its cleanliness, although there were isolated reports of unsanitary conditions.
Service Speed
Customers reported inconsistent service speed, with some experiencing long wait times, particularly in the drive-thru.
Management Issues
Several reviews highlighted concerns about management practices and staff treatment, suggesting a need for better oversight.
- BGBrad GDec 4, 20255.0This was probably the best experience I've ever had at a dairy Queen! The food was great, the price was even better and the service was absolutely top notch 👌 Keep up the great work
- SOSandra OrchardNov 16, 20255.0I ordered a birthday cake today. Nov 16,2025. I went in at 11 am to get it and got written Happy Birthday Mom. A young girl wrote on it and I feel bad for not getting her name. The handwriting was the best I’ve ever seen and she put little heart on the letter i little details made this the most special cake today. Sorry I was in a rush and didn’t really look at it. Sorry I want to thank you now. Everyone commented where I got it from. Whoever you are thank you for a very beautiful cake.
- SSSINY10304WTKBOct 22, 20255.0The manager, Scott is kind, helpful, and good to his staff. My daughter and I enjoy this location on a weekly basis. The quality is consistent.
- JPJenna PryorOct 10, 20255.0We were in need of a bday cake, we had just welcomed home our newborn so I planned on ordering it on UBer. I called the restaurant and they helped me find a perfect one, wrote on it and had it ready so quickly. They were friendly and helpful! You can't make requests like that on Uber so I really appreciated it. Thank you!
- MMM MOct 2, 20255.0The staff here are so friendly and full of smiles. We don't go often but when we have it's been a good experience Plaza parking and you can hang out
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, chicken strip baskets, and DQ cakes.
What are the operating hours of Dairy Queen Grill & Chill at 13356-114th Ave, Edmonton?
The store is open from 10:30 AM to 10:30 PM from Monday to Wednesday and Sunday, and from 10:30 AM to 11:00 PM from Thursday to Saturday.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the restaurant is wheelchair accessible, family-friendly, welcomes children, and offers booster seats and high chairs.
Does Dairy Queen Grill & Chill provide outdoor seating and restrooms?
Yes, they have outdoor seating available and provide restroom facilities for customers.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website, and they offer mobile ordering and rewards through their app, which also provides exclusive deals.
What is the contact number for Dairy Queen Grill & Chill in Edmonton?
You can contact Dairy Queen Grill & Chill at +1 780-454-1818.
Are there any gyms near Dairy Queen Grill & Chill where I can work out before or after my meal?
Yes, Anytime Fitness is a nearby gym where you can work out before or after enjoying your meal at Dairy Queen Grill & Chill.
Where can I find pharmacies close to Dairy Queen Grill & Chill for quick health needs?
Nearby pharmacies include New Sprout Pharmacy, Walmart Pharmacy, Village at Westmount by Christenson Communities, and Rexall, all within convenient distance from Dairy Queen Grill & Chill.
What nearby shopping options are available near Dairy Queen Grill & Chill for a complete outing?
Westmount Village shopping center, Westmount Jewellers, Silver Recovery Systems of Canada, Mark's clothing store, and McFrugal's Discount Outlet are some nearby shopping places you can visit along with Dairy Queen.
Are there any cultural or community centers close to Dairy Queen Grill & Chill?
Yes, the Edmonton Philippine International Centre and Casselman Landing community services are nearby for cultural and community engagements.