Many customers praised the staff for their friendliness and helpfulness, particularly highlighting employees like Amini, Kajal, and Razia for their exceptional service.
Product Quality
While some customers enjoyed the cakes and ice cream, there were multiple complaints about the quality of food items, particularly blizzards and sandwiches, which were often described as lacking toppings or poorly made.
Cleanliness
The restaurant was frequently noted for being clean and well-maintained, contributing positively to the overall customer experience.
Inconsistent Experiences
Several reviews indicated a mix of positive and negative experiences, with some customers reporting rude service or long wait times, suggesting inconsistency in service quality.
Special Occasions
Customers expressed satisfaction with cakes ordered for special occasions, often mentioning the staff's willingness to accommodate specific requests and the quality of the cakes.
MY
Mark Young
Nov 14, 2025
5.0
I had a great experience and my server was Razia, she was so friendly and smiling and my food was amazing with prompt service with a smile thanks Razia
RR
Raeleigh Ritcey
Nov 13, 2025
5.0
Amini was so kind and made the experience here so good. she’s awesome and had the best customer service!! We got two blizzards and the service was super fast.
DM
david metcalfe
Nov 8, 2025
1.0
If you are thinking of getting a takeaway using the drive through, forget it. English is not a language that is clearly understood. Ordered 2x double mushroom burger combo, received one, the second turned into a bacon ranch burger with raw onions slapped on top ( see pictures) food was cold after a 2 minute drive. 1x Iced tea, 1x diet Pepsi, 1x Pepsi turned into 3x Pepsi. Total disaster with food that was not edible and ended up in the garbage! NEVER AGAIN!! Save yourself the pain.
RJ
Renee Jolicoeur
Nov 7, 2025
3.0
Everytime I order food from here it’s sad and old and cold. Ordered pretzel sticks and they looked like they were mummified and were cold. Last time my cold fries tasted like onion rings. It took me 3 minutes to get home so I can’t even blame the drive. Unfortunate waste of $4.50. in this economy?!!!
NK
Nariz Khalil
Nov 7, 2025
5.0
Great experience at Dairy Queen!
The staff were super friendly and the service was quick. The place was clean and welcoming. I tried the Blizzard and it was absolutely delicious — creamy, rich, and full of flavor! The burgers and fries were also fresh and tasty. It’s a perfect spot for a quick meal or a sweet treat with family and friends. Definitely recommend this location!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at Millwoods Town Centre?
Dairy Queen Grill & Chill is open from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Fridays and Saturdays.
What signature menu items can I find at Dairy Queen Grill & Chill on 23rd Ave?
You can enjoy soft-serve ice cream, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes, malts, and ice cream cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill provide amenities for families and children?
Yes, Dairy Queen Grill & Chill offers booster seats, high chairs, is family-friendly, welcomes children, and provides restrooms and free WiFi for your convenience.
Is there seating available at Dairy Queen Grill & Chill, including outdoor seating?
Yes, the restaurant has indoor seating as well as outdoor seating for customers to enjoy their meals.
Can I order food online or use a mobile app for deals at this Dairy Queen location?
Yes, you can order pickup online via their website and download the Dairy Queen app for exclusive deals and mobile rewards.
Is the Dairy Queen Grill & Chill at Millwoods Town Centre accessible for wheelchair users?
Yes, this location is wheelchair accessible to ensure comfort and convenience for all guests.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location offers a drive-thru service, making it convenient to order without leaving your vehicle.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill in Millwoods?
Nearby dining options include Edo Japan for Japanese cuisine, Magma Donair for burgers and Canadian food, Garlic and Greens Indian restaurant, Fatburger, Papa Johns Pizza, Memphis Blues barbecue, Spicebros Indian restaurant, and Harvey's burger chain.
Where can I find banking and financial services near Dairy Queen Grill & Chill in Millwoods?
Close by are BMO Financial Group, ATB Financial ATM, Scotiabank ATM, BMO Bank of Montreal, mortgage brokers Sahilpreet Sidhu and Harjinder Sandhu, as well as Money Mart for financial services.
What are some useful services or stores near Dairy Queen Grill & Chill that a visitor might find helpful?
Nearby services include D & D Dental Clinic, Beyond Vision Optometrists, Urban Medical Clinic, Telecom and IT services by Bell, Academy of Learning Career College, furniture store Lacasa Furniture & Mattress, and Rent eh Tent Canada Ltd for equipment rentals.