Dairy Queen Grill & Chill

4.2
1615 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5403 - 23rd Ave, Edmonton, AB
T6L 7G4, Canada

Hours

Reviews

4.2
1,615 reviews
5 stars
954
4 stars
327
3 stars
131
2 stars
59
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting employees like Amini, Kajal, and Razia for their exceptional service.

Product Quality

While some customers enjoyed the cakes and ice cream, there were multiple complaints about the quality of food items, particularly blizzards and sandwiches, which were often described as lacking toppings or poorly made.

Cleanliness

The restaurant was frequently noted for being clean and well-maintained, contributing positively to the overall customer experience.

Inconsistent Experiences

Several reviews indicated a mix of positive and negative experiences, with some customers reporting rude service or long wait times, suggesting inconsistency in service quality.

Special Occasions

Customers expressed satisfaction with cakes ordered for special occasions, often mentioning the staff's willingness to accommodate specific requests and the quality of the cakes.
  • MY
    Mark Young
    Nov 14, 2025
    5.0
    I had a great experience and my server was Razia, she was so friendly and smiling and my food was amazing with prompt service with a smile thanks Razia
  • RR
    Raeleigh Ritcey
    Nov 13, 2025
    5.0
    Amini was so kind and made the experience here so good. she’s awesome and had the best customer service!! We got two blizzards and the service was super fast.
  • DM
    david metcalfe
    Nov 8, 2025
    1.0
    If you are thinking of getting a takeaway using the drive through, forget it. English is not a language that is clearly understood. Ordered 2x double mushroom burger combo, received one, the second turned into a bacon ranch burger with raw onions slapped on top ( see pictures) food was cold after a 2 minute drive. 1x Iced tea, 1x diet Pepsi, 1x Pepsi turned into 3x Pepsi. Total disaster with food that was not edible and ended up in the garbage! NEVER AGAIN!! Save yourself the pain.
  • RJ
    Renee Jolicoeur
    Nov 7, 2025
    3.0
    Everytime I order food from here it’s sad and old and cold. Ordered pretzel sticks and they looked like they were mummified and were cold. Last time my cold fries tasted like onion rings. It took me 3 minutes to get home so I can’t even blame the drive. Unfortunate waste of $4.50. in this economy?!!!
  • NK
    Nariz Khalil
    Nov 7, 2025
    5.0
    Great experience at Dairy Queen! The staff were super friendly and the service was quick. The place was clean and welcoming. I tried the Blizzard and it was absolutely delicious — creamy, rich, and full of flavor! The burgers and fries were also fresh and tasty. It’s a perfect spot for a quick meal or a sweet treat with family and friends. Definitely recommend this location!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at Millwoods Town Centre?

Dairy Queen Grill & Chill is open from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Fridays and Saturdays.

What signature menu items can I find at Dairy Queen Grill & Chill on 23rd Ave?

You can enjoy soft-serve ice cream, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes, malts, and ice cream cakes at Dairy Queen Grill & Chill.