Amini, Razia, and other staff members received consistent praise for their friendly, helpful, and professional service.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistent quality, such as cold or poorly topped items.
Atmosphere
The location is noted for its clean and welcoming environment, contributing to a positive dining experience.
Order Accuracy
Several reviews highlighted issues with order accuracy, particularly in the drive-thru, leading to customer dissatisfaction.
RS
Robin Singh
1 day ago
1.0
Worst experience. We just went there to get a brownie and Oreo Cupfection and asked them to heat the brownie in a microwave or a oven but both the Indian ladies Working there at the drive thru around 12.30 am straight up told us we don’t have a microwave or oven in a very rude tone. This might be the only diary queen which doesn’t have a microwave and refuses to heat the brownie for their customers in the entire Edmonton.
MM
Megan
4 days ago
1.0
Went to Dairy Queen for two spicy grilled chicken wraps which was usually $7 with the 2 for $7 deal. I get to the window and pay for my food. Two wraps are now $14. I’m annoyed, but not going to get grumpy with the staff as they don’t control the prices. I get my two $14 wraps and drive away. Open them up, and they are the most poorly made wraps I’ve ever gotten. Each had maybe 3 pieces of chicken and were not closed properly so sauce dripped everywhere. If Dairy Queen is going to charge $7 per wrap, the least they could do is put more than 3 pieces of chicken in them.
JS
Jihan Shakul
5 days ago
5.0
The atmosphere is great and the workers there were perfect to ny family. I have to mention Amini, Jaspreet and their manager Razia were wonderful especially to my beautiful special need boy. The food was good and so was the proce actually. It is jas tons of parking and wheelchair accessible. I really liked everything. Thank you so much guys!
AS
Amritpal Sandhu
6 days ago
5.0
I had a wonderful experience at this Dairy Queen! I called ahead to ask about the availability of a gluten-free ice cream cake, and the staff were incredibly professional, friendly, and helpful over the phone. They kindly put the cake on hold for me, which I really appreciated.
When I went to pick it up, the service was just as excellent. The staff thoughtfully asked about my decoration preferences and went out of their way to decorate the cake beautifully for our anniversary dinner. It was clear they genuinely cared about making it special.
Everyone had a smile on their face, and the overall experience was warm and welcoming. Amazing service and attention to detail — I’ll definitely be coming back. Highly recommend!
SJ
Sneh Josan
Jan 2, 2026
5.0
⭐⭐⭐⭐⭐
I had an amazing experience at this Dairy Queen today! The cake they made for me was absolutely beautiful the pink theme, hearts, and detailing were done so perfectly, exactly the way I requested. A huge thank you to Razia and Jaspreet for putting so much care, creativity, and effort into it. They paid great attention to the names, design, and overall presentation, and it truly showed their hard work and passion. The cake looked stunning and felt very special. I really appreciate their kindness, patience, and dedication. This kind of service deserves recognition. Highly recommend this location for custom cakes and great customer service!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at Millwoods Town Centre?
Dairy Queen Grill & Chill is open from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Fridays and Saturdays.
What signature menu items can I find at Dairy Queen Grill & Chill on 23rd Ave?
You can enjoy soft-serve ice cream, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes, malts, and ice cream cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill provide amenities for families and children?
Yes, Dairy Queen Grill & Chill offers booster seats, high chairs, is family-friendly, welcomes children, and provides restrooms and free WiFi for your convenience.
Is there seating available at Dairy Queen Grill & Chill, including outdoor seating?
Yes, the restaurant has indoor seating as well as outdoor seating for customers to enjoy their meals.
Can I order food online or use a mobile app for deals at this Dairy Queen location?
Yes, you can order pickup online via their website and download the Dairy Queen app for exclusive deals and mobile rewards.
Is the Dairy Queen Grill & Chill at Millwoods Town Centre accessible for wheelchair users?
Yes, this location is wheelchair accessible to ensure comfort and convenience for all guests.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location offers a drive-thru service, making it convenient to order without leaving your vehicle.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill in Millwoods?
Nearby dining options include Edo Japan for Japanese cuisine, Magma Donair for burgers and Canadian food, Garlic and Greens Indian restaurant, Fatburger, Papa Johns Pizza, Memphis Blues barbecue, Spicebros Indian restaurant, and Harvey's burger chain.
Where can I find banking and financial services near Dairy Queen Grill & Chill in Millwoods?
Close by are BMO Financial Group, ATB Financial ATM, Scotiabank ATM, BMO Bank of Montreal, mortgage brokers Sahilpreet Sidhu and Harjinder Sandhu, as well as Money Mart for financial services.
What are some useful services or stores near Dairy Queen Grill & Chill that a visitor might find helpful?
Nearby services include D & D Dental Clinic, Beyond Vision Optometrists, Urban Medical Clinic, Telecom and IT services by Bell, Academy of Learning Career College, furniture store Lacasa Furniture & Mattress, and Rent eh Tent Canada Ltd for equipment rentals.