Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
457 reviews
5 stars
196
4 stars
115
3 stars
48
2 stars
14
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some staff being friendly and accommodating, while others are reported as rude and unprofessional.
Food Quality
Many customers expressed disappointment with food quality, including incorrect orders, small portions, and unsatisfactory taste.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews praising the cleanliness while others mention dirty tables and unpleasant odors.
Wait Times
Customers frequently reported long wait times for orders, especially in the drive-thru, leading to frustration.
Value for Money
Several reviews indicated that customers felt they were not receiving good value for their money, citing small portion sizes and high prices.
- AAAhmad Alnaji5 days ago3.0Incredible food completely let down by terrible customer service. The lady at the drive through window showed no interest in providing quality service... rude, dismissive, and cocky.
- BLbeautiful lifeJan 1, 20265.05 stars for food 5 stars for service 5 stars for the atmosphere ✨️ ✨️✨️✨️✨️ The food is constantly good, the drive-through window staff are amazing with carefully taking my orders even repeating it back ( so no mess ups) 👏 I keep coming back because their food is always served hot.
- KRKayden RistauNov 25, 20255.0Great eats cool treats
- SSSam SoomNov 3, 20253.0I bought a Strawberry Cheesecake Blizzard for my pregnant wife, but it had a weird taste - like something was off with the cheesecake. When I went back to the drive-thru, they offered us a new one, which was nice. But what caught me off guard was when they suggested maybe I was the one who couldn't taste it right! I wasn't expecting that 🤣. Just wanted a bit more empathy, I guess.
- AAAnastasiiaOct 20, 20251.0Today I stopped by DQ between work and ordered a simple meal — a cheeseburger and fries, nothing extra. The place was almost empty — there was only one person in front of me — yet I had to wait 20 minutes for my order. When they finally gave it to me, it came without a tray, and when I asked for one, they only gave me a cup holder. The fries, though supposed to be a medium size, were barely there. The cheeseburger was cold, poorly assembled, and completely covered in ketchup. After waiting 20 minutes, this was the last thing I expected. I’m not sure about other locations, but this one was really disappointing. I don’t recommend it.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 15837 97th St, Edmonton, AB, T5X 0C7, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:30 AM to midnight on Fridays and Saturdays.
What type of food and treats does Dairy Queen Grill & Chill serve?
They serve classic fast food including burgers, fries, soft-serve ice cream, Blizzard® treats, shakes & malts, and signature DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, they offer a drive-thru service as well as both indoor and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, has high chairs, wheelchair accessibility, and restrooms available.
How can I place an order at Dairy Queen Grill & Chill?
You can place an order online for pickup via their order website or download the Dairy Queen app for exclusive deals and mobile ordering.
What are some nearby dining options if I want to explore other cuisines?
Nearby dining options include Edo Japan for Japanese and sushi, Wild Wing Restaurants for chicken and bar food, Brunch Glory for breakfast and brunch, Subway for sandwiches, and Famoso Neapolitan Pizzeria for Italian cuisine.
Can visitors combine a trip to Dairy Queen Grill & Chill with nearby shopping?
Yes, nearby shopping includes Dollarama for discount goods, Red Wing Shoes for footwear and accessories, and Pet Valu for pet supplies.
Are there any nearby healthcare or wellness services close to Dairy Queen Grill & Chill?
Yes, close by are Dermcare Institute of Canada Ltd., Smiles & Beyond Denture Clinic, Innovation Physiotherapy, and Mercy Animal Hospital for pet care.
How can I find Dairy Queen Grill & Chill using nearby landmarks or transit spots?
Dairy Queen Grill & Chill is located near well-known places like Namao Centre and RBC Royal Bank ATM, making it easier to find in the Edmonton area.