Dairy Queen Grill & Chill

3.6
351 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
16981 127th St, Edmonton, AB
T6V 0T1, Canada

Hours

Reviews

3.6
351 reviews
5 stars
144
4 stars
81
3 stars
33
2 stars
23
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times for orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, small portion sizes, and inconsistent preparation.

Customer Service

Feedback indicated mixed experiences with staff, ranging from friendly and accommodating to rude and unprofessional.

Hygiene Concerns

Several customers expressed concerns about cleanliness and hygiene practices at the location.

Value for Money

Customers frequently mentioned feeling that portion sizes and food quality did not justify the prices charged.
  • SW
    Scott W
    Nov 6, 2025
    2.0
    Shrinkflation strikes again, guys.. The whole point of the lid is to keep all the ice cream in there.. This wasn't even close.. Total disappointment.
  • HW
    Hannah Wright
    Oct 13, 2025
    2.0
    I love Dairy Queen however every time I come to this location and order the chicken strips it’s always a 10-20 min wait in the drive thru. Staff are always friendly. And the fries in the baskets always only has about a handful of fries not sure why it’s changed so much.
  • BA
    Beilul Abraha
    Aug 17, 2025
    1.0
    They're too slow
  • NB
    Nina Barnes
    Aug 12, 2025
    2.0
    Blizzards were really soft and melted when we got them. We ordered and picked up in the store, so it was rather disappointing. Will go to another DQ location next time
  • EF
    Emmanuel Fernandez
    Aug 9, 2025
    5.0
    Saturday morning, place was clean coming in. I was greeted and attended to right away. Lady took my order with ease. Polite yet straight to the point. She brought the food to my table too with the correct condiments requested. Burger was thoughtfully put together, and fries were fresh. Good experience overall

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burger and fries, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Edmonton?

The restaurant operates from 10:30 AM to 10:00 PM Monday through Wednesday and Sunday, extends to 10:30 PM on Thursday, and stays open until 11:00 PM on Friday and Saturday.