Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
350 reviews
5 stars
143
4 stars
80
3 stars
33
2 stars
23
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times in the drive-thru and for food orders, often exceeding 10 minutes.
Food Quality
Numerous reviews indicated a decline in food quality, with complaints about cold, poorly prepared items, and smaller portion sizes.
Customer Service
Mixed feedback on staff interactions; while some praised friendly service, others reported rude behavior and unprofessionalism.
Hygiene Concerns
Several customers expressed concerns about cleanliness and hygiene practices, particularly in food handling and restaurant cleanliness.
Value for Money
Customers frequently mentioned feeling that they received less food for higher prices, leading to perceptions of being overcharged.
- SWScott WNov 6, 20252.0Shrinkflation strikes again, guys.. The whole point of the lid is to keep all the ice cream in there.. This wasn't even close.. Total disappointment.
- HWHannah WrightOct 13, 20252.0I love Dairy Queen however every time I come to this location and order the chicken strips it’s always a 10-20 min wait in the drive thru. Staff are always friendly. And the fries in the baskets always only has about a handful of fries not sure why it’s changed so much.
- BABeilul AbrahaAug 17, 20251.0They're too slow
- NBNina BarnesAug 12, 20252.0Blizzards were really soft and melted when we got them. We ordered and picked up in the store, so it was rather disappointing. Will go to another DQ location next time
- EFEmmanuel FernandezAug 9, 20255.0Saturday morning, place was clean coming in. I was greeted and attended to right away. Lady took my order with ease. Polite yet straight to the point. She brought the food to my table too with the correct condiments requested. Burger was thoughtfully put together, and fries were fresh. Good experience overall
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burger and fries, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Edmonton?
The restaurant operates from 10:30 AM to 10:00 PM Monday through Wednesday and Sunday, extends to 10:30 PM on Thursday, and stays open until 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill accommodate families with children?
Yes, the location is family-friendly and welcomes children, offering amenities such as high chairs and outdoor seating.
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Can I order Dairy Queen food online for pickup?
Yes, you can place an online order for pickup via their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27388/.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, free WiFi is available at this location for customer use.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include Halong Bay Noodle House (Vietnamese), barBURRITO (Mexican), Bento Sushi (Sushi), Memphis Blues (Barbecue), and BarBurrito Canada (Tex-Mex).
Are there any nearby services where I can get pet care while visiting Dairy Queen?
Yes, Puppers Salon Dream and Pet Planet Newcastle offer pet grooming and store services close to Dairy Queen Grill & Chill.
Where can I find nearby financial services when visiting Dairy Queen Grill & Chill?
BMO Financial Group and BMO Bank of Montreal are nearby options for banking and financial services.
Does Dairy Queen Grill & Chill provide accessibility features?
Yes, the restaurant is wheelchair accessible and has restrooms to accommodate all customers.