Mixed feedback on customer service; some staff are friendly and efficient, while others are reported to be rude or inattentive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and cake orders.
Food Quality
Inconsistent food quality; some customers enjoyed their meals, while others found portions small and toppings insufficient.
Cleanliness
Concerns about cleanliness in the dining area and outside tables, with some reports of dirty conditions.
Value for Money
Many customers feel that prices are high relative to portion sizes and quality, leading to dissatisfaction.
JT
JayCar13 T
3 days ago
5.0
The service was really good, food was fresh. Place is clean. Enjoyable!
EF
Emily Froese
Nov 4, 2025
5.0
I recently visited the Dairy Queen on 127th Ave and 137 St in Edmonton, and I was impressed! The service was fast, and I got my order quickly without any hassle. The staff were friendly and welcoming.
The location was clean and well-maintained, which added to the overall positive experience. If you're in the area and craving something from Dairy Queen, I'd definitely recommend stopping by this location!
KK
kittybelles
Oct 19, 2025
5.0
Cozy place to chill
FM
Francine Martin
Oct 18, 2025
5.0
Always great as usual
AH
Anthony Hansen
Sep 25, 2025
5.0
Do care for the food but love the ice cream. My favorite is the strawberry parfait with out peanuts, less sauce more strawberries. I do not recommend going through the drive though. I have always had my order screwed up. But I like.
The dilly bar and the banana split are my second favorites.
It is located at 12708 140 Ave NW, Edmonton, AB, T6V 1K4, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
Open Monday to Wednesday and Sunday 10:30 AM to 10:00 PM, and Thursday to Saturday 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, the location offers drive-thru service as well as outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families, has high chairs, restroom facilities, seating, and is wheelchair accessible.
Can I order food ahead of time or get mobile deals at Dairy Queen Grill & Chill?
Yes, the restaurant supports mobile ordering, rewards, and offers exclusive deals through their app.
What are some nearby dining options to Dairy Queen Grill & Chill?
Nearby dining options include Jay Bee's Diner, Mashawee Lebanese Grill, Pho Du, Panago Pizza, and McDonald's Canada.
Are there any nearby health services close to Dairy Queen Grill & Chill?
Yes, nearby health services include Skyview Dental, Saddleback Dental Centre, Beaumaris Health Centre, Sleep Therapeutics North, and Hudson Medical Clinic & Pharmacy.
What nearby retail and service establishments can customers visit around Dairy Queen Grill & Chill?
Nearby are Safeway Wine & Spirits, Medicine Shoppe Pharmacy, Salam & Co. clothing store, and Eco-Travel services, among others.
How can nearby places help customers plan their visit to Dairy Queen Grill & Chill?
Customers can combine visits to local eateries like Jay Bee's Diner or Panago Pizza with their Dairy Queen trip, or take advantage of nearby services such as pharmacies and dental clinics for convenient errands before or after dining.