Customer experiences with service quality were mixed, with some praising friendly staff while others reported slow service and rude interactions.
Food Quality
Many customers expressed dissatisfaction with portion sizes and food quality, particularly with ice cream toppings and meal quantities.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was well-maintained while others reported dirty tables and outside areas.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect orders, leading to frustration.
JM
Jossue Michel
3 days ago
1.0
Service was slow, quantity of food was scarce, this is the worst service I’ve ever gotten from a DQ for a 4pcs strip basket
JT
JayCar13 T
Nov 21, 2025
5.0
The service was really good, food was fresh. Place is clean. Enjoyable!
EF
Emily Froese
Nov 4, 2025
5.0
I recently visited the Dairy Queen on 127th Ave and 137 St in Edmonton, and I was impressed! The service was fast, and I got my order quickly without any hassle. The staff were friendly and welcoming.
The location was clean and well-maintained, which added to the overall positive experience. If you're in the area and craving something from Dairy Queen, I'd definitely recommend stopping by this location!
It is located at 12708 140 Ave NW, Edmonton, AB, T6V 1K4, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
Open Monday to Wednesday and Sunday 10:30 AM to 10:00 PM, and Thursday to Saturday 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, the location offers drive-thru service as well as outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families, has high chairs, restroom facilities, seating, and is wheelchair accessible.
Can I order food ahead of time or get mobile deals at Dairy Queen Grill & Chill?
Yes, the restaurant supports mobile ordering, rewards, and offers exclusive deals through their app.
What are some nearby dining options to Dairy Queen Grill & Chill?
Nearby dining options include Jay Bee's Diner, Mashawee Lebanese Grill, Pho Du, Panago Pizza, and McDonald's Canada.
Are there any nearby health services close to Dairy Queen Grill & Chill?
Yes, nearby health services include Skyview Dental, Saddleback Dental Centre, Beaumaris Health Centre, Sleep Therapeutics North, and Hudson Medical Clinic & Pharmacy.
What nearby retail and service establishments can customers visit around Dairy Queen Grill & Chill?
Nearby are Safeway Wine & Spirits, Medicine Shoppe Pharmacy, Salam & Co. clothing store, and Eco-Travel services, among others.
How can nearby places help customers plan their visit to Dairy Queen Grill & Chill?
Customers can combine visits to local eateries like Jay Bee's Diner or Panago Pizza with their Dairy Queen trip, or take advantage of nearby services such as pharmacies and dental clinics for convenient errands before or after dining.