Feedback on staff is mixed; while some customers praised the friendly and helpful service, others reported rude interactions and mistakes with orders.
Food Quality
Many customers expressed dissatisfaction with food quality, particularly with burgers and fries, citing issues like cold food, incorrect orders, and poor taste.
Cleanliness
The location is generally noted for being clean and tidy, contributing positively to the overall experience.
Pricing
Several reviews mentioned high prices for food and ice cream, leading to concerns about value for money.
Order Accuracy
There are numerous complaints about incorrect orders and mistakes made by staff, which has led to frustration among customers.
TC
Tico Your Favorite Nicaea Contact
2 days ago
1.0
I came in today around lunchtime with my partner. The food was good, but the service was absolutely terrible. The guy at the front counter was busy taking another order, so the one in the kitchen brought our order to us. And he smelled like he hadn't washed in a week. The smell of BO was so overpowering and disgusting, it completely ruined my appetite. I will not be coming back until you teach your kitchen staff what a shower is.
Something I forgot to mention is the guy at the front counter. He was polite enough. Friendly, not rude, talked a little too fast and was quick to the point, but overall not too bad. Except he has one of the worst cases of RBF I've ever seen. I didn't say anything to him about it because I don't think he was doing it on purpose, but I dislike it when the nice person taking my order is scowling at me the whole time.
FJ
F JK
4 days ago
5.0
Ordered Oreo Blizzard, it was good but bit expensive.
MA
michelle andriuk
Jan 5, 2026
5.0
Girls did a great job with our boys 12th birthday cake. Thanks girls
CS
Cody Stephen
Dec 18, 2025
3.0
Front desk staff screwed up my order yet again!! They don't know the difference from onion rings and fries! Get some staff who care about their customers duh
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Edmonton?
You can enjoy soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Basket, and more at Dairy Queen Grill & Chill.
What are the operating hours of Dairy Queen Grill & Chill at Clareview Shopping Centre?
The restaurant is open from 11:00 AM to 9:30 PM Monday to Thursday and Sunday, and from 11:00 AM to 10:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located in Edmonton?
It is located at 3508 137 Ave NW inside Clareview Shopping Centre, Edmonton, AB T5Y 1Y7, Canada.
Does Dairy Queen Grill & Chill offer family-friendly services and facilities?
Yes, it welcomes families and children, offers booster seats, high chairs, seating, restrooms, and free WiFi, making it a great place for families.
Can I order food online for pickup from Dairy Queen Grill & Chill and are there any exclusive deals?
Yes, you can order online for pickup via their website, and by downloading the Dairy Queen app, you can access exclusive deals and mobile rewards.
What are some nearby fast food options around Dairy Queen Grill & Chill at Clareview?
Nearby, you can find KFC for chicken specialties, Pizza 73 for pizza and chicken, and Circle K for quick convenience store meals and fast food.
What useful amenities are close to Dairy Queen in Clareview Shopping Centre?
Nearby amenities include Medi-Drugs Clareview pharmacy for health needs and Localcoin Bitcoin ATM at PJ's Corner Store for convenient access to cash and Bitcoin transactions.
Are there any childcare or family services near Dairy Queen Grill & Chill in Edmonton?
Yes, Sunshine Childcare Center nearby offers daycare and preschool services, making it convenient for families visiting the area.
What year was Dairy Queen Grill & Chill at Clareview Shopping Centre established?
This local Dairy Queen location was established in 1981.
Does Dairy Queen Grill & Chill have a presence on social media and a website?
Yes, you can follow Dairy Queen on Twitter (@DairyQueen) and visit their website for more information and updates.