Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their kindness while others were reported as rude or unhelpful.
Food Quality
Many customers expressed dissatisfaction with the quality of food, particularly with incorrect orders, cold items, and items not meeting expectations.
Pricing Concerns
Several reviews mentioned high prices for food and ice cream, with some customers feeling that the value did not match the cost.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Numerous complaints were made about incorrect orders and issues with food preparation, leading to customer frustration.
DK
Djibril Kouanda
Nov 12, 2025
5.0
Nice Custumer service cake was nice and delicious
SS
Scott S
Sep 21, 2025
3.0
So they fry their burgers now no taste too them fries were soggy not cooked no seasoning
TK
Terence Kamau
Sep 17, 2025
5.0
They were very helpful and kind. Cake and decorations for it were amazing, the food is great, and the Blizzards are Solid (pun intended!)
HH
Hay Hod
Sep 10, 2025
1.0
This is our regular go to for family ice cream night. My kids enjoy it, staff is usually friendly and nice. Tonight was not the case. We paid for our ice cream, sat at our table to eat. My 4 year old accidentally dropped his dipped cone on the floor and was crying, hard!! I picked the cone up and showed the young man at the till, he proceeded to ring me up another $4 ice cream cone.
I was so disappointed I had to pay, like have some empathy for a little kid! Accidents happen so of course we paid but this location has lost a loyal customer.
MK
Mackenzie Knox
Aug 26, 2025
1.0
extremely dissatisfied with my order. I requested no pickles and no mayo on my burger. and I received a burger with six pickles and a ton of mayo. not the type of service I expect when spending over $80 for fast food delivery. not to mention it is cold, missing straws and just gross. it's going straight for the garbage. absolutely disgusting
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Edmonton?
You can enjoy soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Basket, and more at Dairy Queen Grill & Chill.
What are the operating hours of Dairy Queen Grill & Chill at Clareview Shopping Centre?
The restaurant is open from 11:00 AM to 9:30 PM Monday to Thursday and Sunday, and from 11:00 AM to 10:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located in Edmonton?
It is located at 3508 137 Ave NW inside Clareview Shopping Centre, Edmonton, AB T5Y 1Y7, Canada.
Does Dairy Queen Grill & Chill offer family-friendly services and facilities?
Yes, it welcomes families and children, offers booster seats, high chairs, seating, restrooms, and free WiFi, making it a great place for families.
Can I order food online for pickup from Dairy Queen Grill & Chill and are there any exclusive deals?
Yes, you can order online for pickup via their website, and by downloading the Dairy Queen app, you can access exclusive deals and mobile rewards.
What are some nearby fast food options around Dairy Queen Grill & Chill at Clareview?
Nearby, you can find KFC for chicken specialties, Pizza 73 for pizza and chicken, and Circle K for quick convenience store meals and fast food.
What useful amenities are close to Dairy Queen in Clareview Shopping Centre?
Nearby amenities include Medi-Drugs Clareview pharmacy for health needs and Localcoin Bitcoin ATM at PJ's Corner Store for convenient access to cash and Bitcoin transactions.
Are there any childcare or family services near Dairy Queen Grill & Chill in Edmonton?
Yes, Sunshine Childcare Center nearby offers daycare and preschool services, making it convenient for families visiting the area.
What year was Dairy Queen Grill & Chill at Clareview Shopping Centre established?
This local Dairy Queen location was established in 1981.
Does Dairy Queen Grill & Chill have a presence on social media and a website?
Yes, you can follow Dairy Queen on Twitter (@DairyQueen) and visit their website for more information and updates.