Dairy Queen Grill & Chill

3.9
464 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3508 137 Ave NW, Edmonton, AB
T5Y 1Y7, Canada

Hours

Reviews

3.9
464 reviews
5 stars
223
4 stars
104
3 stars
65
2 stars
20
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their kindness while others were reported as rude or unhelpful.

Food Quality

Many customers expressed dissatisfaction with the quality of food, particularly with incorrect orders, cold items, and items not meeting expectations.

Pricing Concerns

Several reviews mentioned high prices for food and ice cream, with some customers feeling that the value did not match the cost.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Numerous complaints were made about incorrect orders and issues with food preparation, leading to customer frustration.
  • DK
    Djibril Kouanda
    Nov 12, 2025
    5.0
    Nice Custumer service cake was nice and delicious
  • SS
    Scott S
    Sep 21, 2025
    3.0
    So they fry their burgers now no taste too them fries were soggy not cooked no seasoning
  • TK
    Terence Kamau
    Sep 17, 2025
    5.0
    They were very helpful and kind. Cake and decorations for it were amazing, the food is great, and the Blizzards are Solid (pun intended!)
  • HH
    Hay Hod
    Sep 10, 2025
    1.0
    This is our regular go to for family ice cream night. My kids enjoy it, staff is usually friendly and nice. Tonight was not the case. We paid for our ice cream, sat at our table to eat. My 4 year old accidentally dropped his dipped cone on the floor and was crying, hard!! I picked the cone up and showed the young man at the till, he proceeded to ring me up another $4 ice cream cone. I was so disappointed I had to pay, like have some empathy for a little kid! Accidents happen so of course we paid but this location has lost a loyal customer.
  • MK
    Mackenzie Knox
    Aug 26, 2025
    1.0
    extremely dissatisfied with my order. I requested no pickles and no mayo on my burger. and I received a burger with six pickles and a ton of mayo. not the type of service I expect when spending over $80 for fast food delivery. not to mention it is cold, missing straws and just gross. it's going straight for the garbage. absolutely disgusting

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I find at Dairy Queen Grill & Chill in Edmonton?

You can enjoy soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Basket, and more at Dairy Queen Grill & Chill.

What are the operating hours of Dairy Queen Grill & Chill at Clareview Shopping Centre?

The restaurant is open from 11:00 AM to 9:30 PM Monday to Thursday and Sunday, and from 11:00 AM to 10:00 PM on Fridays and Saturdays.