Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.2
564 reviews
5 stars
159
4 stars
138
3 stars
88
2 stars
42
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, unhelpful staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Staff Attitude
While some staff were praised for their friendliness, others were described as rude or unprofessional, contributing to a negative experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived overcharging for food items.
- TTTeresa TedballNov 11, 20251.0I have been ordering Dairy Queen cakes for years. I usually go to the 1 on 104th street and 51st half. And I've never had a problem, but I decided to come to the one closer to my house this year. The one in beverly on thirty fourth street and one hundred eighteenth avenue. I was ordering my daughter's sweet sixteen cake.She picked it out and was so excited We showed up to pick it up today. I paid for the cake. I had to wait an extra 30 minutes after my order time. Then they gave me a cake. I went outside and noticed that it wasn't the right color or the right cake. The manager continued to fight with my husband when he went inside. Even giving him the finger. We will never return to this restaurant again. And they have ruined my daughter's sweet sixteenth cake.That's something it can't be replaced You have the most horrible staff here. Your management should not be a manager. She has no communication skills or customer service skills. I am horrified
- MMMasonNov 2, 20255.0They were nice
- EHElsie HooverOct 19, 20251.0They closed the lobby 7mins early and I guess they didn't want my money
- CAChristopher AlenuikSep 16, 20255.0Good food. Kind staff.
- JEJune EelesSep 14, 20251.0Waited 15 minutes to get a simple order in the drive through. We were given napkins that the truck in front of us handed back to the staff at the window and then we watched her crumple them up in her hand while taking another order and then hand to us. I asked her for fresh napkins and she seemed put out. She then went and told another staff member and I could see them laughing about it. The buster bar was crushed and half melted, and this was the works DQ experience ever.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food options including soft-serve ice cream, signature shakes, Blizzard Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 3415 118 Ave NW, Edmonton?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does this Dairy Queen location have a drive-thru?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this location welcomes families and children, offering booster seats, high chairs, and kid-friendly menu options.
Are there seating options available at this Dairy Queen?
Yes, there are both indoor seating and outdoor seating options available for customers.
Does this Dairy Queen have restroom facilities?
Yes, restroom facilities are available for customers at this location.
How can I order from Dairy Queen Grill & Chill for pickup?
You can place an order for pickup online via their ordering page at https://www.dairyqueen.com/en-ca/order/pickup/n/27116/.
Are there any deals or special offers available at this Dairy Queen?
Yes, you can download the Dairy Queen App to access exclusive deals and mobile rewards.
What nearby grocery stores can I visit before or after stopping by Dairy Queen?
Nearby grocery stores include Sheldon’s NOFRILLS Edmonton, No Frills, Ian’s No Frills, and India Bazaar Edmonton, convenient for shopping when you're in the area.
Are there other fast-food or dining options close to Dairy Queen Grill & Chill?
Yes, nearby fast-food and dining options include Pizza Hut, Taco Bell Canada, and KFC, offering a variety of cuisines close to Dairy Queen.
Are there any nearby services that can help with financial or mailing needs near Dairy Queen?
Nearby services include Cash Money for check cashing and payday loans, Western Union Agent Location for financial services, UPS Access Point for courier and delivery services, and H&R Block for tax and financial services.