Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.2
571 reviews
5 stars
160
4 stars
138
3 stars
88
2 stars
42
1 star
143
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect orders, and concerns about food safety.
Staff Attitude
While some customers praised friendly staff, many others noted unprofessional behavior and a lack of customer service skills.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived poor value for money.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
- PNPrivate NameJan 4, 20261.0More expensive than other fast food restaurants and they put so much condiments that you eat and do not taste humburgers at all in double humburger, just ketchup. Basically you eat bun with ketchup and pickles. Atmosphere is good because I was only one customer at 2 p.m. Saturday. So, 5 stars for atmosphere. But i was coming for food not for atmospere.
- CCCory CourtJan 2, 20261.0This location is trash always cheap with toppings pay 10) for a blizzard that is straight vanilla ice cream they act like it’s coming out of their pay
- BDBhargavi DevadharaDec 29, 20251.015 mins wait time for 2 milkshakes in the drive through
- AAAngela AitchisonDec 17, 20251.0Went thru the drive thru and ordered two burger meals. The buns used for our burgers were stale. They were so hard it was disgusting. My first time ordering burgers from DQ and it will be the last.
- MOMackenzie ollieDec 13, 20251.0I ordered on the app and the meals don’t come with drinks, so you have to pay extra. I went to pick it up and they left it sitting there for I don’t know how long because they forgot while they were standing around doing nothing. The workers and atmosphere were very down and uncomfortable they didn’t seem friendly and were quite rude. There manager glared at me while leaving. I also ordered an skors brownie cupfection and my brownie was rock hard and stale aswell as they’re weren’t even any skor pieces in it. This place is over expensive and awful, not buying from here again
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food options including soft-serve ice cream, signature shakes, Blizzard Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 3415 118 Ave NW, Edmonton?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does this Dairy Queen location have a drive-thru?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this location welcomes families and children, offering booster seats, high chairs, and kid-friendly menu options.
Are there seating options available at this Dairy Queen?
Yes, there are both indoor seating and outdoor seating options available for customers.
Does this Dairy Queen have restroom facilities?
Yes, restroom facilities are available for customers at this location.
How can I order from Dairy Queen Grill & Chill for pickup?
You can place an order for pickup online via their ordering page at https://www.dairyqueen.com/en-ca/order/pickup/n/27116/.
Are there any deals or special offers available at this Dairy Queen?
Yes, you can download the Dairy Queen App to access exclusive deals and mobile rewards.
What nearby grocery stores can I visit before or after stopping by Dairy Queen?
Nearby grocery stores include Sheldon’s NOFRILLS Edmonton, No Frills, Ian’s No Frills, and India Bazaar Edmonton, convenient for shopping when you're in the area.
Are there other fast-food or dining options close to Dairy Queen Grill & Chill?
Yes, nearby fast-food and dining options include Pizza Hut, Taco Bell Canada, and KFC, offering a variety of cuisines close to Dairy Queen.
Are there any nearby services that can help with financial or mailing needs near Dairy Queen?
Nearby services include Cash Money for check cashing and payday loans, Western Union Agent Location for financial services, UPS Access Point for courier and delivery services, and H&R Block for tax and financial services.