Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.3
342 reviews
5 stars
118
4 stars
73
3 stars
38
2 stars
28
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold, soggy, or improperly prepared items.
Service Issues
Many reviews highlighted slow service, unfriendly staff, and mistakes in orders, leading to a poor customer experience.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, indicating a lack of proper maintenance.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- QBQueen Bee2 days ago1.0If I could give no stars I would . The staff is completely clueless and very rude . They are too busy horse playing around by the ice cream machines . My burger literally filled the entire bottom of the burger box with grease when I picked it up . I got them to remake it and the second burger broke in half it was so soaked with grease and everything else . Not to mention how grosse their sink in the women’s washroom is . So grosse !!! 🤮
- DDdanyelleDec 30, 20251.0disgusting chicken wrap. i don’t know when dairy queen decided to start microwaving everything they sell but i can guarantee nobody wants hot and soggy lettuce falling into their lap as they’re driving. chicken wasn’t even crispy because of how much they nuked it. money thrown out the window
- TTTuuhkerDec 13, 20255.0me and my friend came here after school. he got a burger meal and i was broke. i rememeber him sharing his drink with me. good times
- RCRoss CiprianoDec 9, 20252.0Some unfriendly staff, slow service and overpriced food! Lots of ripped benches and dirty tables while we visited. Counted 4 staff on with 2 tables in the dining room as we sat in and ate. At least make us feel welcome when we visit your establishment! Shouldn't be too much to ask for when I spend $35 for a chicken finger dinner and and a burger combo!
- MDmatt dyckeOct 23, 20251.0I stopped at the drive through at this location. I choose 2 cheeseburgers cause it sounded like a deal. When I saw the girl pulling my burgers out of the microwave I was a bit skeptical. Later that night a became violently ill to the point were I thought I was going to die. I was upset from this experience so I told a friend what had happened at this Dairy Queen. He laughed, and told me that was were he had just gotten food poisoning. I dont write alot of reviews but after coming back from almost being killed. I thought I would share my experience.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 14151 23 Ave NW, Edmonton, AB, T6R 0G4, Canada.
What are the standard opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Are there any holiday hour changes at this Dairy Queen location?
Yes, on December 24, it is open from 10:00 AM to 3:00 PM, and it is closed on December 25 and 26.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it welcomes families and children, and offers amenities like high chairs, outdoor seating, and restrooms suitable for kids.
Can customers order online or use mobile deals at this Dairy Queen?
Yes, customers can place orders online through their website and can access exclusive mobile deals and rewards by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill have any outdoor seating?
Yes, the location offers outdoor seating for customers to enjoy their meals.
Which nearby banking services can I find close to Dairy Queen Grill & Chill?
Nearby you can find RBC Royal Bank and Scotiabank, which may be convenient if you need banking services before or after your visit.
Are there any nearby medical or wellness facilities near Dairy Queen Grill & Chill?
Yes, nearby medical and wellness centers include Ravine Medical Clinic, Magrath Dental, River Stone Massage & Wellness Centre, and Hearing Care Doctors, providing various health services close by.
What other dining options are available near Dairy Queen Grill & Chill?
Near Dairy Queen, you can find additional dining options like Little Caesars Pizza and Famoso Neapolitan Pizzeria, ideal for different meal cravings before or after your visit.