Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.3
338 reviews
5 stars
117
4 stars
73
3 stars
38
2 stars
27
1 star
83
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and poor preparation.
Service Issues
Numerous reviews highlighted slow service, rude staff, and a lack of customer service skills.
Cleanliness
Customers frequently mentioned unsanitary conditions in the dining area and bathrooms.
Pricing Concerns
Several reviews noted that prices were high relative to portion sizes and food quality.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable menu items.
- MDmatt dyckeOct 23, 20251.0I stopped at the drive through at this location. I choose 2 cheeseburgers cause it sounded like a deal. When I saw the girl pulling my burgers out of the microwave I was a bit skeptical. Later that night a became violently ill to the point were I thought I was going to die. I was upset from this experience so I told a friend what had happened at this Dairy Queen. He laughed, and told me that was were he had just gotten food poisoning. I dont write alot of reviews but after coming back from almost being killed. I thought I would share my experience.
- RRRhonald John RoseOct 19, 20253.0It's such a rip off compared with other places. It's expensive and small portions.
- SSSarahOct 17, 20251.0they wouldn’t let me get a cookie jar blizzard. it’s literally on the secret menu and i’ve literally been there numerous times and gotten it. this is unacceptable bc its my favourite ever. #bebetter. seriously not a joke ill come behind the counter and make it myself next time. incase your team is unaware it contains oreo, cookie dough, brownie and fudge. maybe teach them what a secret menu is or i will.
- MMMimiSep 13, 20251.0We got told to eat outside at 9:15 even though it closes at 10:00 because they said they already cleaned the area. We tried to eat in again and worker came up to us and asked us to leave. We weren’t being loud or noisy either. As soon as we sat down we got asked to leave.
- EREss RoseSep 9, 20251.0The girl in the drive through who is blonde with pink nails on September 9th was rude; horrible service. I told her my pop wax flat and she said “what does this mean?” I said “no bubbles” and she then goes to pour me the same drink.. i said that is not going to fix the problem. I then asked for a different one, but that one was still flat. Clearly it’s the gas that produces the carbonation for all drinks. I tossed it out. Waste of money. Will not be going back. These kids need to figure out what it means to work in costumer service, even if it is just a drive through. I write this out so she can have more training if you don’t know what a flat pop is maybe you shouldn’t be serving it. Just a thought.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 14151 23 Ave NW, Edmonton, AB, T6R 0G4, Canada.
What are the standard opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Are there any holiday hour changes at this Dairy Queen location?
Yes, on December 24, it is open from 10:00 AM to 3:00 PM, and it is closed on December 25 and 26.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it welcomes families and children, and offers amenities like high chairs, outdoor seating, and restrooms suitable for kids.
Can customers order online or use mobile deals at this Dairy Queen?
Yes, customers can place orders online through their website and can access exclusive mobile deals and rewards by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill have any outdoor seating?
Yes, the location offers outdoor seating for customers to enjoy their meals.
Which nearby banking services can I find close to Dairy Queen Grill & Chill?
Nearby you can find RBC Royal Bank and Scotiabank, which may be convenient if you need banking services before or after your visit.
Are there any nearby medical or wellness facilities near Dairy Queen Grill & Chill?
Yes, nearby medical and wellness centers include Ravine Medical Clinic, Magrath Dental, River Stone Massage & Wellness Centre, and Hearing Care Doctors, providing various health services close by.
What other dining options are available near Dairy Queen Grill & Chill?
Near Dairy Queen, you can find additional dining options like Little Caesars Pizza and Famoso Neapolitan Pizzeria, ideal for different meal cravings before or after your visit.