Dairy Queen Grill & Chill

3.9
207 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
South Edmonton Common, Edmonton, AB
T6N 0A8, Canada

Hours

Reviews

3.9
207 reviews
5 stars
123
4 stars
27
3 stars
12
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported rude behavior and poor management.

Cleanliness

Many customers noted the restaurant's cleanliness, highlighting it as one of the cleanest fast-food locations they have visited.

Food Quality

While some customers enjoyed the food and ice cream, others reported issues with incorrect orders and poor quality, particularly with cakes and blizzards.

Pricing Issues

Several reviews mentioned concerns about high prices and perceived value, with some feeling that the quality did not justify the cost.
  • SS
    Sanvir Singh
    Dec 6, 2025
    1.0
    Visited Dairy Queen recently and had a disappointing experience. The staff seemed unsure about how the DQ coupon worked, which caused unnecessary delays and confusion. Service was slow and not very helpful. Hope they improve training on coupon usage and customer service.
  • GS
    gursimran singh
    Dec 6, 2025
    1.0
    Very bad service staff is so rude they dont respect there customers
  • AT
    ARTEM TATAROVSKYI
    Nov 17, 2025
    5.0
    I stopped by Dairy Queen this evening, and honestly, I was impressed. This is the cleanest fast-food restaurant I’ve been to anywhere in Canada. Everything is spotless — tables, floors, counters — there’s barely even any dust. It really feels like the staff take cleanliness seriously at all times, not just when someone is watching. The employees were also amazing: friendly, smiling, and genuinely welcoming. It makes a huge difference when the team actually cares. I want to mention that in many other places — from McDonald’s to even more “premium” restaurants like Earl’s — it’s often much messier: dirty tables, sticky floors, trash lying around. But here? Everything is absolutely perfect. Huge respect to the Dairy Queen team. You can tell they put real effort into their work. I’ll definitely be coming back!☺️
  • ML
    Mr Leggo
    Nov 16, 2025
    1.0
    No Dilly Bars in stock and they are a featured deal BOGO. Shame shame
  • HM
    harinder marahar
    Oct 20, 2025
    5.0
    Always fresh food and provides quick service. They always greet you with a smile, very polite and friendly.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets among other fast-food options.

What are the opening hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.