Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
204 reviews
5 stars
122
4 stars
27
3 stars
12
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while many praised friendly and quick service, others reported rude staff and poor management interactions.
Food Freshness
Most customers enjoyed the freshness and taste of the food, particularly the ice cream and blizzards, although there were complaints about stale or improperly prepared items.
Cleanliness
The restaurant is generally noted for its cleanliness, but there were isolated reports of unsanitary conditions, particularly in the bathrooms.
Pricing Issues
Several customers expressed concerns about high prices and perceived value, with some feeling that the quality did not justify the cost.
Customer Complaints
There are recurring issues with order accuracy and staff responsiveness to complaints, leading to customer dissatisfaction in some cases.
- ATARTEM TATAROVSKYINov 17, 20255.0I stopped by Dairy Queen this evening, and honestly, I was impressed. This is the cleanest fast-food restaurant I’ve been to anywhere in Canada. Everything is spotless — tables, floors, counters — there’s barely even any dust. It really feels like the staff take cleanliness seriously at all times, not just when someone is watching. The employees were also amazing: friendly, smiling, and genuinely welcoming. It makes a huge difference when the team actually cares. I want to mention that in many other places — from McDonald’s to even more “premium” restaurants like Earl’s — it’s often much messier: dirty tables, sticky floors, trash lying around. But here? Everything is absolutely perfect. Huge respect to the Dairy Queen team. You can tell they put real effort into their work. I’ll definitely be coming back!☺️
- ISIda StfubotNov 16, 20251.0No Dilly Bars in stock and they are a featured deal BOGO. Shame shame
- HMharinder maraharOct 20, 20255.0Always fresh food and provides quick service. They always greet you with a smile, very polite and friendly.
- MBMichael BavaroSep 24, 20251.0The manager at this location clearly doesn’t know how the DQ app works. He forces customers to order through the mobile app when you have points for a free product, only to force customers to pay for an item, and customers cannot get the free product in the app unless they pay for another item. Other locations will scan the barcode to redeem points for a free product. This gentleman was rude and dismissive. Super disappointing experience. He needs an education in proper customer service.
- DJDavid JordanSep 24, 20253.0Service here is usually really good, but today I waited over 15 minutes for my food. I was told to go sit and they would bring it to me. Multiple people got their orders well before me despite mine going in first. It was quite clear that they had forgotten about me and my order. The worker was nice enough about it but still disappointed
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets among other fast-food options.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Is there drive-thru service available at this location?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for convenient ordering and pickup.
Are there facilities suitable for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly with booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill offer any mobile deals or app-based rewards?
Yes, customers can download the Dairy Queen app for exclusive mobile deals and rewards.
Is the Dairy Queen Grill & Chill location wheelchair accessible and does it have restrooms?
Yes, the location is wheelchair accessible and has restrooms available for customers.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
What nearby stores can I visit for sports gear and outdoor equipment?
Nearby you can visit Sport Chek for sporting goods and outdoor gear, as well as Pro Hockey Life for sportswear and equipment.
Are there any nearby dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Blaze Pizza, Panda Express, Chachi's sandwich shop, and Caffè Sorrentino coffee shop.
Where can I shop for shoes near Dairy Queen Grill & Chill?
You can find several shoe stores nearby such as Saucony, Town Shoes, SKECHERS Retail, Rockport, and Skechers.