Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.9
210 reviews
5 stars
125
4 stars
27
3 stars
12
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
Cleanliness
Many customers noted the restaurant's cleanliness, highlighting it as one of the cleanest fast-food locations they have visited.
Food Quality
While some customers enjoyed the food and ice cream, others reported issues with incorrect orders and poor quality, particularly with cakes and blizzards.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, describing it as expensive for the quality of food offered.
PK
Parminder Kaur
Feb 8, 2026
1.0
Very disappointing service. There was no line-up, yet the staff were more focused on chatting with each other than serving customers. I simply asked for an Oreo and brownie Cupfection without Oreo and to have the brownie warmed, but they refused. Other DQ locations have accommodated this request before, so this is the first and only one that declined — clearly because they didn’t want to stop their conversation. It felt very unprofessional and dismissive — as if my order was an inconvenience to them. If they were too busy socializing to do their job properly, they shouldn’t be working at the counter. I left frustrated and unsatisfied, and I will think twice before visiting this location again.
.
RS
Rhylen Smith
Jan 18, 2026
5.0
Great service and was very nice, glad I came here to make a quick pit stop. 5 big stars
SS
Sanvir Singh
Dec 6, 2025
1.0
Visited Dairy Queen recently and had a disappointing experience. The staff seemed unsure about how the DQ coupon worked, which caused unnecessary delays and confusion. Service was slow and not very helpful. Hope they improve training on coupon usage and customer service.
GS
gursimran singh
Dec 6, 2025
1.0
Very bad service staff is so rude they dont respect there customers
AT
ARTEM TATAROVSKYI
Nov 17, 2025
5.0
I stopped by Dairy Queen this evening, and honestly, I was impressed.
This is the cleanest fast-food restaurant I’ve been to anywhere in Canada. Everything is spotless — tables, floors, counters — there’s barely even any dust. It really feels like the staff take cleanliness seriously at all times, not just when someone is watching.
The employees were also amazing: friendly, smiling, and genuinely welcoming. It makes a huge difference when the team actually cares.
I want to mention that in many other places — from McDonald’s to even more “premium” restaurants like Earl’s — it’s often much messier: dirty tables, sticky floors, trash lying around. But here? Everything is absolutely perfect.
Huge respect to the Dairy Queen team. You can tell they put real effort into their work. I’ll definitely be coming back!☺️
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets among other fast-food options.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Is there drive-thru service available at this location?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for convenient ordering and pickup.
Are there facilities suitable for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly with booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill offer any mobile deals or app-based rewards?
Yes, customers can download the Dairy Queen app for exclusive mobile deals and rewards.
Is the Dairy Queen Grill & Chill location wheelchair accessible and does it have restrooms?
Yes, the location is wheelchair accessible and has restrooms available for customers.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
What nearby stores can I visit for sports gear and outdoor equipment?
Nearby you can visit Sport Chek for sporting goods and outdoor gear, as well as Pro Hockey Life for sportswear and equipment.
Are there any nearby dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Blaze Pizza, Panda Express, Chachi's sandwich shop, and Caffè Sorrentino coffee shop.
Where can I shop for shoes near Dairy Queen Grill & Chill?
You can find several shoe stores nearby such as Saucony, Town Shoes, SKECHERS Retail, Rockport, and Skechers.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: