Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported rude behavior and poor management.
Cleanliness
Many customers noted the restaurant's cleanliness, highlighting it as one of the cleanest fast-food locations they have visited.
Food Quality
While some customers enjoyed the food and ice cream, others reported issues with incorrect orders and poor quality, particularly with cakes and blizzards.
Pricing Issues
Several reviews mentioned concerns about high prices and perceived value, with some feeling that the quality did not justify the cost.
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Sanvir Singh
Dec 6, 2025
1.0
Visited Dairy Queen recently and had a disappointing experience. The staff seemed unsure about how the DQ coupon worked, which caused unnecessary delays and confusion. Service was slow and not very helpful. Hope they improve training on coupon usage and customer service.
GS
gursimran singh
Dec 6, 2025
1.0
Very bad service staff is so rude they dont respect there customers
AT
ARTEM TATAROVSKYI
Nov 17, 2025
5.0
I stopped by Dairy Queen this evening, and honestly, I was impressed.
This is the cleanest fast-food restaurant I’ve been to anywhere in Canada. Everything is spotless — tables, floors, counters — there’s barely even any dust. It really feels like the staff take cleanliness seriously at all times, not just when someone is watching.
The employees were also amazing: friendly, smiling, and genuinely welcoming. It makes a huge difference when the team actually cares.
I want to mention that in many other places — from McDonald’s to even more “premium” restaurants like Earl’s — it’s often much messier: dirty tables, sticky floors, trash lying around. But here? Everything is absolutely perfect.
Huge respect to the Dairy Queen team. You can tell they put real effort into their work. I’ll definitely be coming back!☺️
ML
Mr Leggo
Nov 16, 2025
1.0
No Dilly Bars in stock and they are a featured deal BOGO. Shame shame
HM
harinder marahar
Oct 20, 2025
5.0
Always fresh food and provides quick service. They always greet you with a smile, very polite and friendly.