Dairy Queen Grill & Chill

3.5
338 reviews
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Business Details

2726 141 St SW, Edmonton, AB
T6W 3Y9, Canada
(780) 756-8464
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2726 141 St SW, Edmonton, AB
T6W 3Y9, Canada

Hours

Reviews

3.5
338 reviews
5 stars
154
4 stars
57
3 stars
24
2 stars
13
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews indicate poor customer service, with staff being rude, unhelpful, and slow to respond to orders.

Food Quality

Customers frequently reported issues with food quality, including melted ice cream, incorrect orders, and poorly prepared items.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the quality does not match the cost.

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty floors and unsanitary conditions in the restaurant.

Inconsistent Experience

Many customers noted that their experiences varied significantly, with some visits being satisfactory while others were disappointing.
  • FB
    Flo B
    3 days ago
    5.0
    Dhrutika greeted me warmly, handled my order quickly, and made the whole visit feel easy. It’s always nice when someone’s kindness stands out during a quick stop. Great service. was simple amazing. Great customer service
  • AS
    Aamir Shahzad
    Nov 12, 2025
    5.0
    Top notch quality, best service with professional and well trained staff. I bought birthday cake first time from here. Very tasty, and every one likes it and some family friends ask me where I get this one. Top notch quality cake with reasonable price. Thank you
  • AR
    Andrii Radaikin
    Nov 10, 2025
    2.0
    Slow service even though we were the only customers, no ice available, pop fountain sprayed everywhere when trying to get Pepsi, no soap in bathroom and faucet barely worked. The cleanliness and maintenance of the building was also subpar. Unfortunately I don’t think I will return to this branch again.
  • TG
    Troy Gittel
    Nov 8, 2025
    1.0
    Have been going to this dairy queen the last 3 yrs. I used to get 2 doubles for 8$, now after more and more price increases, it is now 12$ for 2 double cheese. I have been a loyal customer for years but after these last price increases and the incessant price increases I will no longer go to this dairy queen EVER AGAIN. I checked other stores in the area and they are cheaper this store is price gouging because of the area. Shame on the owner. Will be reporting to IDQ.
  • MS
    Manny Santos
    Oct 2, 2025
    1.0
    I’m very disappointed with my recent visit. The Blizzard I received was melted, and the service was unacceptably slow. This is not the standard I expect from your store, and it left me very dissatisfied. Please ensure your staff take better care with product quality and customer service moving forward. For now i need to go to other branch if i want blizzard. Please consider to review the employee performance
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items such as burgers and fries, along with soft-serve ice cream and signature shakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to midnight Monday through Thursday and Sunday, and from 10:30 AM to 2:00 AM on Friday and Saturday.