Dairy Queen Grill & Chill

3.5
340 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2726 141 St SW, Edmonton, AB
T6W 3Y9, Canada

Hours

Reviews

3.5
340 reviews
5 stars
156
4 stars
56
3 stars
25
2 stars
13
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with many customers reporting rude staff, slow service, and unprofessional behavior.

Food Quality

Several reviews mention issues with food quality, including melted ice cream, poorly prepared items, and inconsistent portion sizes.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty floors and unkempt dining areas, which detracted from their overall experience.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items, indicating that experiences can vary.
  • OO
    Olla
    Dec 15, 2025
    5.0
    This place is a 🚸 childrens heaven. It's dream land for kids . Ice 🍨🍦 cream and cartoons 🧊🎂🧁
  • KN
    Kirk McDougall NeuroSpicy
    Dec 8, 2025
    5.0
    The staff are so nice. I always have a banana split just like when my mom used to take me to the Dairy Queen near our home. Thanks for being wonderful.
  • FB
    Flo B
    Nov 21, 2025
    5.0
    Dhrutika greeted me warmly, handled my order quickly, and made the whole visit feel easy. It’s always nice when someone’s kindness stands out during a quick stop. Great service. was simple amazing. Great customer service
  • AS
    Aamir Shahzad
    Nov 12, 2025
    5.0
    Top notch quality, best service with professional and well trained staff. I bought birthday cake first time from here. Very tasty, and every one likes it and some family friends ask me where I get this one. Top notch quality cake with reasonable price. Thank you
  • TG
    Troy Gittel
    Nov 8, 2025
    1.0
    Have been going to this dairy queen the last 3 yrs. I used to get 2 doubles for 8$, now after more and more price increases, it is now 12$ for 2 double cheese. I have been a loyal customer for years but after these last price increases and the incessant price increases I will no longer go to this dairy queen EVER AGAIN. I checked other stores in the area and they are cheaper this store is price gouging because of the area. Shame on the owner. Will be reporting to IDQ.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items such as burgers and fries, along with soft-serve ice cream and signature shakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to midnight Monday through Thursday and Sunday, and from 10:30 AM to 2:00 AM on Friday and Saturday.