Subway

3.0
281 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton, Ab Subway® Restaurant at 7143 Winterburn Rd, NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7143 Winterburn Rd, NW, Edmonton, Ab, AB
T7X 3Y3, Canada

Hours

Reviews

3.0
281 reviews
5 stars
88
4 stars
52
3 stars
22
2 stars
19
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including stale bread, old vegetables, and poorly prepared sandwiches.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt counters.

Order Accuracy

Customers frequently experienced issues with incorrect orders and lack of attention to special requests.

Management Issues

There were complaints about poor management and lack of training for staff, leading to a consistently negative experience.
  • ET
    Ernest Tonka
    4 days ago
    5.0
    I visit the store every day get my favorite sandwich turkey the customer service is too good everyone starts making my sandwich when I enter the store right away , recommend others to visit as well you will like it
  • VP
    Ved Patel
    4 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I stopped by Subway around 5 PM and had a great experience—the store was clean, the food fresh, and the service excellent. One young man and two ladies were working behind the counter, and they were all very friendly, attentive, and genuinely good people who made sure my order was perfect. Their positive attitude and teamwork made the visit enjoyable, and I’d happily give this location five stars.
  • JS
    jasjeet singh
    Nov 2, 2025
    1.0
    This was absolutely the worst Subway experience I’ve ever had. The service was unbelievably slow — I waited over 20 minutes for a simple sandwich. When it was finally my turn, the employee named Rutik started arguing with me for no reason. He was rude, dismissive, and even started swearing at customers. Completely unacceptable behavior. The sandwich looked awful, the bread was stale, and the veggies were soggy. The store itself was a mess — crumbs everywhere and a sticky counter. I honestly couldn’t believe what I witnessed. Management seriously needs to fix this location because this kind of treatment is disgraceful. I will never come back here again.
  • KK
    Kulvinder Kaur
    Nov 2, 2025
    1.0
    This was hands down one of the worst experiences I’ve ever had at a Subway. The service was ridiculously slow — I waited over 15 minutes just to get a simple sandwich, and there weren’t even many people in line. The employee, Rutik, looked like he didn’t care at all and threw my sandwich together like it was a chore. The bread was dry, the veggies looked old, and the whole store felt dirty and unorganized. I honestly can’t believe this place is still open with how badly it’s run. Total waste of time and money — never coming back here again.
  • VT
    Vicky Toor
    Nov 2, 2025
    1.0
    During my visit yesterday at Subway, I had one of the worst customer service experiences ever because of an employee named Rutik. He was extremely rude, unhelpful, and disrespectful from the moment I walked in. His tone and attitude were completely unacceptable for anyone in a customer service role. It honestly ruined my visit — I’ve never been treated so poorly in a place where I’m spending my money. Subway should seriously address his behavior, because no customer deserves to be spoken to that way. I won’t be returning to this location until something is done about it.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 7143 Winterburn Rd, NW, Edmonton, AB, T7X 3Y3, Canada.

What services does this Subway location offer for food pickup?

This Subway offers curbside pickup service for convenient food pickup.