Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Didsbury Subway® Restaurant at 800 Shantz Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Food Quality
Food quality is inconsistent, with several complaints about stale bread and incorrect orders, but also positive remarks about fresh ingredients and tasty sandwiches.
Cleanliness
The restaurant's cleanliness is noted, but there are concerns about unsanitary practices, particularly regarding glove changes during food preparation.
Online Ordering
Many customers experienced issues with online ordering, including incorrect items and payment problems, indicating a need for improvement in this area.
AA
abhay aggarwal
Feb 4, 2026
1.0
Really poor customer service. Did online order and never see the instructions. Very bad service. Need to improve service.
BB
Brenda
Dec 28, 2025
1.0
Very disappointed in this subway I sat there for 30 mins to do the online order then kept saying my debt card not accepted then a royal bank debt then used my credit card still did not work the workers said oh maybe use our wifi I did did the process 5 times would never recommend this place. Then watched the guy use the same glove on every thing vegetables meat 🍖 was not even doing a order. We just walked out not very well setup on line orders or offer a different way to pay.
AA
Abhay Aggarwal
Dec 5, 2025
4.0
Good place! Good sandwiches and must try place
GH
Glen Harrison
Dec 1, 2025
2.0
Restaurant was clean, however the bread I got in my footlong today was very obviously NOT fresh and was stale and chewy. I expect this issue will be corrected going forward, or I will not be returning in the future. Not a good way to start a new business guys!
MG
Mariette Gallan
Nov 3, 2025
5.0
Had the best-tasting gluten-free sub!!! I had them put it in the grill press. Turned out amazing!!