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Subway

3.9
(171 reviews)

Business Details

800 Shantz Drive, Didsbury, AB
T0M 0W0, Canada
(403) 335-3050
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Didsbury Subway® Restaurant at 800 Shantz Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
800 Shantz Drive, Didsbury, AB
T0M 0W0, Canada

Hours

Reviews

3.9
171 reviews
5 stars
84
4 stars
40
3 stars
16
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with several complaints about stale bread and incorrect orders, but also positive remarks about fresh ingredients and tasty sandwiches.

Cleanliness

The restaurant's cleanliness is noted, but there are concerns about unsanitary practices, particularly regarding glove changes during food preparation.

Online Ordering

Many customers experienced issues with online ordering, including incorrect items and payment problems, indicating a need for improvement in this area.
  • AA
    abhay aggarwal
    Feb 4, 2026
    1.0
    Really poor customer service. Did online order and never see the instructions. Very bad service. Need to improve service.
  • BB
    Brenda
    Dec 28, 2025
    1.0
    Very disappointed in this subway I sat there for 30 mins to do the online order then kept saying my debt card not accepted then a royal bank debt then used my credit card still did not work the workers said oh maybe use our wifi I did did the process 5 times would never recommend this place. Then watched the guy use the same glove on every thing vegetables meat 🍖 was not even doing a order. We just walked out not very well setup on line orders or offer a different way to pay.
  • AA
    Abhay Aggarwal
    Dec 5, 2025
    4.0
    Good place! Good sandwiches and must try place
  • GH
    Glen Harrison
    Dec 1, 2025
    2.0
    Restaurant was clean, however the bread I got in my footlong today was very obviously NOT fresh and was stale and chewy. I expect this issue will be corrected going forward, or I will not be returning in the future. Not a good way to start a new business guys!
  • MG
    Mariette Gallan
    Nov 3, 2025
    5.0
    Had the best-tasting gluten-free sub!!! I had them put it in the grill press. Turned out amazing!!

Brand Certified Facts from Subway

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