Multiple customers reported unsanitary conditions, including dirty bathrooms and food preparation areas.
Service Speed
Many reviews highlighted consistently slow service, with long wait times for orders and frequent mistakes.
Customer Service
While some staff were praised for their friendliness, others were described as rude and unprofessional, leading to a negative customer experience.
Food Quality
Customers expressed disappointment with food quality, mentioning issues like cold or poorly prepared items, and concerns about food safety.
Order Accuracy
Numerous reviews indicated frequent errors in order fulfillment, with missing items and incorrect orders being a common complaint.
RW
Rory Whitbread
Jan 4, 2026
5.0
Best Dairy Queen ever! I love this place. Great food, great friendly staff, and a Tesla charger! I cannot say enough. So thankful for this DQ!
LM
Lucas Mulligan
Jan 2, 2026
5.0
Just wow they were so polite and quick way faster than my home town rimbey less than 10 minutes from ordering
DF
Damnation of Faust
Dec 22, 2025
5.0
good attitude
ET
Erin Tegart
Dec 13, 2025
1.0
Just picked up on my way home, chessburger deal. I don't live very far but my fries tasted like they were sitting for an hour or more. As well the person that was handing me the food had there hands all over my spoon for the sundae
SE
Selah Edgar
Dec 13, 2025
1.0
Used to be so clean and friendly but I went in tonight and had to walk out with how repulsively filthy it has become. Beyond unhygienic. Avoid this place as there will be heath concerns if there isn't already
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Didsbury offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, burgers, and fries.
What are the operating hours for Dairy Queen Grill & Chill in Didsbury?
They are open daily from 10:30 AM to 10:00 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill in Didsbury have facilities for families and children?
Yes, the location provides booster seats, high chairs, outdoor seating, is family-friendly, and welcomes children.
Is there drive-thru and mobile ordering available at Dairy Queen Grill & Chill in Didsbury?
Yes, they offer a drive-thru service as well as mobile ordering and rewards through their app.
Are there amenities like WiFi and restrooms available at the Dairy Queen Grill & Chill?
Yes, the restaurant provides free WiFi and has restroom facilities available for customers.
Where is Dairy Queen Grill & Chill located in Didsbury?
It is located at 2412 20th St, Didsbury, Alberta, postal code T0M 0W0, Canada.
Can I order Dairy Queen's menu items online for pickup at the Didsbury location?
Yes, you can place pickup orders online at their website specific to the Didsbury location.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Didsbury?
You can visit The Blooming Fields garden center and flower shop, or stop by Mountain View Volleyball Ltd. if you're interested in sports activities.
Are there other dining options close to Dairy Queen Grill & Chill in Didsbury?
Nearby dining options include Caddy Shack Restaurant, Didsbury Butte Eatery & Grill, and Subway for a variety of cuisines.
How can visiting nearby stores enhance my trip to Dairy Queen Grill & Chill in Didsbury?
You can shop for gardening supplies at The Blooming Fields or pick up pet services and products at Pet Valu, making your visit more convenient and enjoyable.