Dairy Queen Grill & Chill

4.0
286 reviews
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Business Details

4605 50th St, Cold Lake, AB
T9M 1Y6, Canada
(780) 594-3223
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4605 50th St, Cold Lake, AB
T9M 1Y6, Canada

Hours

Reviews

4.0
286 reviews
5 stars
127
4 stars
87
3 stars
43
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including mistakes with orders and a lack of attentiveness from staff.

Food Quality

While some customers enjoyed the food, there were multiple complaints about food quality, including issues with freshness and portion sizes.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Value for Money

Some customers felt that the prices were high for the quality and portion sizes received, while others appreciated the meal deals.
  • AB
    Alberto Bonini
    Nov 8, 2025
    1.0
    The notion of customer serice at this place is basically non-existent. We arrived after a long day of work at about 6:40pm. Ordered our food and then proceeded to the dining room. All of the chairs were up on the tables with exception of two very close together tables right at the front of the dining room. One had four customers seated that were eating and talking. Since we wanted a bit of privacy (perhaps too much to ask of this place) we put the charis down on another table. I went to get my drink and the cashier tells me "Just to let you know the dining room closes at 8pm." I look at my watch and its like 6:50pm. What the heck! Its fast food chicken we won't be there more than 30 minutes on the very outside. Not to mention there is not a single sign anywhere indicating the dining room closes at 8pm. And, even if it did as customers we should be able to be seated there up to 8pm. Then I though about it and realized the guy was upset likley because we put chairs down at another table. I say this beacuse after we sat down he was in there moping the floor so he probably was annoyed. Guess he expected us to sit at the table right next the the four seated customers. Just utterly ridiculous. At least the chiken was ok, thank goodness.
  • CS
    C S
    Sep 7, 2025
    4.0
    Monicka is really good on the order front. The meal came quickly and correct. Portions have gotten a bit smaller, the fries seem different but overall quite pleased with the value
  • DL
    Dave L
    Sep 6, 2025
    5.0
    Love coming to DQ Cold Lake. Fast service and friendly staff Love the onion rings and the mushroom burger. Thank you to the staff for being so awesome.
  • MA
    Melissa Ashby
    Jun 29, 2025
    2.0
    Ordered a cake for a birthday online where you enter excatly want you want written. The name was missing a letter. They "fixed" it by squishing the last letter in. Disappointed
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and more.

What are the opening hours of Dairy Queen Grill & Chill in Cold Lake, AB?

The restaurant is open daily from 10:00 AM to 11:00 PM.