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McDonald's

2.5
(386 reviews)

Business Details

2101-50 Fireside Gate, Cochrane, AB
T4C 2A3, Canada
(403) 981-2593
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
2101-50 Fireside Gate, Cochrane, AB
T4C 2A3, Canada

Hours

Reviews

2.5
386 reviews
5 stars
80
4 stars
57
3 stars
30
2 stars
27
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many stating they waited over 20 minutes for their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and poor handling of modifications, leading to customer frustration.

Staff Performance

While some customers praised individual staff members for their friendliness, many reviews highlighted issues with staff training and overall management, indicating a need for improvement.

Cleanliness

Several reviews noted that the dining area and bathrooms were not well-maintained, contributing to a negative customer experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold items, stale products, and incorrect preparation.
  • RP
    Ryan Perraton
    Feb 24, 2026
    1.0
    Paid $7.50 for a cold undersized chicken burger, and had ordered a hot chocolate which tasted like warm sink water with whipped cream on it, waited for a very long time in the drive thru for all of this too. Will not be taking my business to this McDonald’s any longer. Very disappointing experience all around.
  • EN
    Elly Newell
    Feb 21, 2026
    5.0
    Had an amazing and professional experience from a girl in the drive through tonight! I think her name is Seva? She was so fantastic and her customer service is another level! Thank you
  • JL
    Jerry Lawrence
    Feb 20, 2026
    2.0
    What ever happened to customer service? I ordered a large fry at the drive through got them they were cold. Found a parking spot went inside, the person who served me at the drive through came up. I told him the fries were cold he promptly told me they were not but he would get me new ones. Why would I take the time to find a parking spot, park, go inside to get hot fries if they were in fact hot. Disappointed with the interaction.
  • KC
    Kirstin Cinnamon
    Feb 12, 2026
    1.0
    Constantly bad. Doesn’t matter what time of day you go, food is terrible. I’ve given them multiple chances and there has been no improvement. Save your time and money, go somewhere else
  • CS
    Chris Sinclair
    Feb 7, 2026
    1.0
    You could order your food here (take-out or dine-in), drive town the other McDonald's in town, order the same thing, eat it, and still be back before your original order is ready. I'm only slightly kidding.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Cochrane?

McDonald's in Cochrane is open 24 hours a day, seven days a week.

When is McDonald's delivery service available?

Delivery is available 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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