McDonald's

2.5
369 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
2101-50 Fireside Gate, Cochrane, AB
T4C 2A3, Canada

Hours

Reviews

2.5
369 reviews
5 stars
77
4 stars
53
3 stars
30
2 stars
25
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, particularly at the drive-thru, with long wait times and frequent order errors.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to frustration among customers.

Staff Training

Feedback indicated a need for better staff training, as many customers experienced unprofessional behavior and lack of attention to detail.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Customer Experience

While some customers praised friendly staff, many others reported poor customer service and a lack of attentiveness.
  • CH
    chang he
    Nov 17, 2025
    5.0
    Ordered a quarter pound meal and 10pcs chicken nuggets, add lettuce to my burger with orange juice. No complain!
  • MM
    M
    Nov 15, 2025
    1.0
    Like others say…slow!! No exaggeration!! Several times I ordered a coffee, and it’s like 10-15 minutes! No joke!! They are totally dedicated to the drive through and not the customers inside!! They really need to improve this!!! They need to learn from Tim Hortons about efficiency!!!
  • MS
    Megan Simmons
    Nov 13, 2025
    2.0
    This used to be the best mcdonalds in town, now, due to low staffing, it has become the worst. Takes forever to get your orders, and most of the time they're either completely wrong, or missing items. The staff is very sweet, and doing their best, but there needs to be more people on shift, especially in the mornings. It is so unfair to the hard working employees to be slammed so often and unable to keep up during peak hours.
  • BB
    Barbara Brown
    Nov 2, 2025
    2.0
    The McDonald’s in Fireside, Cochrane is slow… like really slow and more often than not we don’t get what we ordered. We always joke about what we’ll actually get in our order because it’s almost always wrong. If we order an iced coffee without liquid sugar, we usually end up with the awful vanilla sweetener instead. Or if we ask for a sausage McMuffin without egg because my husband can’t have it, we’ve gotten a sausage, egg, and cheese with no bun, just in a container. No bun! Otherwise, it’s McDonald’s, it’s fine for what it is. Slow service and wrong orders are the main issues, and the staff are average at best in terms of friendliness.
  • VC
    Vince Chew
    Oct 31, 2025
    1.0
    The. Worst. Location. Slow slow slow. And doesn't understand modifications like extra pickles. Super complicated right? They cannot handle peak times. Catch them at 3pm on a weekday and you're probably good. Otherwise, don't bother

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Cochrane?

McDonald's in Cochrane is open 24 hours a day, seven days a week.

When is McDonald's delivery service available?

Delivery is available 24/7 every day of the week.