About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
420 reviews
5 stars
186
4 stars
108
3 stars
58
2 stars
19
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale items, incorrect orders, and unsanitary conditions.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, order inaccuracies, and long wait times.
Cleanliness
Several customers noted cleanliness concerns, particularly in the bathrooms and dining areas.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream and burgers.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, leading to customer dissatisfaction.
- JTJez TrickerNov 15, 20251.0Never had a bad meal at DQ until this location. Poor food quality and the cleaning schedule has certainly been neglected, seating area was filthy. Do not recommend and will not be back.
- SWStone WallOct 31, 20251.0Was there for lunch today? Ordered a number nine double cheeseburger and all it was a hamburger put in the microwave and heated up. Looks like they got all new stuff in there seriously looks like a Tim Hortons nowadays would not recommend.
- JHJames HoylandOct 26, 20251.0Building should have a health inspection as well as employees should get have hair nets and gloves while dealing with food
- FZFernando ZachariasSep 28, 20255.0Was great
- KJKatie JensenAug 24, 20251.0Complete waste of money. The chicken and fries were so stale that even my non picky eaters wouldn't eat them. Tried to call and talk to so one about it, no answer after multiple calls.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Coaldale offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
What are the opening hours of Dairy Queen Grill & Chill in Coaldale?
The location is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it welcomes families and children, providing booster seats and high chairs, along with family-friendly seating and restrooms.
Does Dairy Queen Grill & Chill have outdoor seating available?
Yes, they offer outdoor seating for customers to enjoy their meal.
How can I order food from Dairy Queen Grill & Chill online?
You can order online through their official website at https://www.dairyqueen.com/en-ca/order/pickup/n/27290/.
Are there any nearby community centers near Dairy Queen Grill & Chill for planning events or activities?
Yes, Coaldale Community Centre is nearby and offers event planning and community gathering spaces, a great spot to visit before or after enjoying a meal.
Is there a nearby recreational venue to visit after dining at Dairy Queen Grill & Chill?
Coaldale Sportsplex, a sports and recreation venue including a gym and roller skating rink, is close by and perfect for active fun post meal.
Where can I find nearby automotive services if I am visiting Dairy Queen Grill & Chill by car?
Several automotive service providers are nearby such as Due West Tire Co., Graham's Garage, and Tommy Tires & Auto, making it convenient for vehicle needs.
Is there a nearby gas station close to Dairy Queen Grill & Chill for refueling while visiting?
Yes, Esso Canada, which also offers convenience store and oil change services, is located nearby for your refueling needs.