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McDonald's

2.7
(463 reviews)

Business Details

(403) 204-1411
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
100 - 135 Chestermere Station Way, CHESTERMERE, AB
T1X 1V2, Canada

Hours

Reviews

2.7
463 reviews
5 stars
148
4 stars
34
3 stars
29
2 stars
28
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food.

Speed of Service

Many customers expressed frustration with slow service times, particularly in the drive-thru, often waiting excessively for their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and sticky coffee cups, indicating a need for better hygiene practices.

Staff Attitude

While some staff were praised for their friendliness, many reviews noted a lack of professionalism and negative attitudes from certain employees.
  • VS
    Vash Stampede
    Feb 19, 2026
    3.0
    My family and I always enjoy coming here. The Happy Meals are a favorite with my kids, and the food is consistently good. The only concern I have is regarding table cleanliness. During each visit, we often need to search for a clean table before we can sit down. It would greatly improve the overall experience if tables were wiped promptly after guests leave. I hope management can place more attention on maintaining clean dining areas, as it would make an already enjoyable visit even better.
  • NN
    Naeem Nazar
    Feb 14, 2026
    1.0
    I will give this location 1 ⭐. We ordered 3 fries alongside other stuff through driveway and got only 2 fries. When asked for 3rd one the lady replied rudely and didn't give us 3rd one. She said we only ordered 2. Very unprofessional and rude staff.
  • A
    كايتو
    Feb 10, 2026
    5.0
    A wonderful experience saddened by the lack of refill
  • AA
    abbas
    Feb 1, 2026
    1.0
    I ordered a 5$ meal deal today and they forgot my chicken patty in the burger i asked for one and then they called me rude and when i got my burger it looked like someone spit in it and i asked if they did and the manager said "we are not dirty like you". Very rude and terrible service like how does one forget a whole patty in a burger?
  • JR
    Jonathan Rosebush
    Feb 1, 2026
    1.0
    This McDonalds is dreadfully mismanaged. Drive thru consistently helps people in one lane not checking both, the food is always incorrect. At what point does corporate step in?

Frequently Asked Questions About McDonald's

What are McDonald's Chestermere's operating hours?

McDonald's Chestermere is open 24 hours a day, 7 days a week.

Is there a drive-through available at McDonald's Chestermere, and what are its hours?

Yes, McDonald's Chestermere has a drive-through that operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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