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Dairy Queen Grill & Chill

2.9
(449 reviews)

Business Details

Unit 301, 100 Marina Dr, Chestermere, AB
T1X 0A9, Canada
(403) 204-8811
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
Unit 301, 100 Marina Dr, Chestermere, AB
T1X 0A9, Canada

Hours

Reviews

2.9
449 reviews
5 stars
118
4 stars
77
3 stars
46
2 stars
40
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Many customers reported issues with food quality, including undercooked items, incorrect orders, and unsanitary conditions.

Hygiene Concerns

Several reviews mentioned serious hygiene issues, such as staff not wearing gloves and unsanitary food preparation practices.

Inconsistent Experience

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in performance.
  • JH
    Jer Hill
    Jan 17, 2026
    1.0
    If it weren't for the nice young woman who speaks english well, i wouldn't go here at all. Extremely stingy on toppings and ice cream, most definitely a rip off when you look at what you get from other locations. Another north American franchise bites the dust. Oh well, hopefully once this location closes down we can get a new spot for butter chicken.. 🙄
  • AZ
    Ali Zafar
    Jan 3, 2026
    1.0
    I WILL NEVER COME BACK TO THIS STORE again very poor Hygine and filthy branch. I saw the lady crew touching the nose while preparing food without even washing hands.
  • TH
    Tyelin Helperl
    Dec 14, 2025
    2.0
    The workers here are never very personable, and mess up orders quite a bit. Tonight I paid almost 6 dollars to get the soft pretzels for them to come with the wrong sauce (they gave me creamy garlic dip instead of the queso), and the queso dip is the best part 😭 Didn’t realize that it was wrong sauce until I got home 😔
  • JM
    Julian Martin
    Nov 20, 2025
    1.0
    My sister and I went to this location tonight. The attitude of the Indian girl worker was insidiously disgusting. Did not speak to us once. Gave such a bad side eye and frown. If this person doesn't want to work at this job, please look into finding new worker who actually enjoys their job. Ive worked in this type of job, but I still find ways to smile. Its very disappointing that I've seen same comments of this. This is a reoccurring issue. Please look into this! As this location stars are decreasing! NOT HAPPY
  • M1
    Moiz 1122
    Nov 10, 2025
    5.0
    Good

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Chestermere?

Dairy Queen Grill & Chill in Chestermere is open daily from 10:00 AM to 10:00 PM.

What is the address of Dairy Queen Grill & Chill in Chestermere?

The address is Unit 301, 100 Marina Dr, Chestermere, AB, T1X 0A9, Canada.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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