Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
2.9
444 reviews
5 stars
118
4 stars
77
3 stars
45
2 stars
40
1 star
164
What are people saying?
AI-generated from recent customer reviews
Hygiene Issues
Multiple customers reported unsanitary conditions, including staff not wearing gloves and poor cleanliness in the restaurant.
Customer Service
There are numerous complaints about rude staff, slow service, and incorrect orders, leading to a negative customer experience.
Food Quality
Customers frequently mentioned issues with food preparation, including undercooked items, incorrect orders, and poor portion sizes.
Positive Staff Experiences
Some reviews highlighted friendly staff members who provided good service, indicating that there are exceptions to the overall negative feedback.
- AZAli ZafarJan 3, 20261.0I WILL NEVER COME BACK TO THIS STORE again very poor Hygine and filthy branch. I saw the lady crew touching the nose while preparing food without even washing hands.
- THTyelin HelperlDec 14, 20252.0The workers here are never very personable, and mess up orders quite a bit. Tonight I paid almost 6 dollars to get the soft pretzels for them to come with the wrong sauce (they gave me creamy garlic dip instead of the queso), and the queso dip is the best part đ Didnât realize that it was wrong sauce until I got home đ
- JMJulian MartinNov 20, 20251.0My sister and I went to this location tonight. The attitude of the Indian girl worker was insidiously disgusting. Did not speak to us once. Gave such a bad side eye and frown. If this person doesn't want to work at this job, please look into finding new worker who actually enjoys their job. Ive worked in this type of job, but I still find ways to smile. Its very disappointing that I've seen same comments of this. This is a reoccurring issue. Please look into this! As this location stars are decreasing! NOT HAPPY
- M1Moiz 1122Nov 10, 20255.0Good
- LFLace FisetSep 22, 20251.0I took my son for ice cream and he ordered an Oreo blizzard with âextraâ since the workers there always seem to be very ungenerous with the candy/cookie toppings. I also got a blizzard. The caramel toffee cookie one with âextraâ. To say I was left extremely disappointed, is an understatement. This location specifically is one of the WORST DQâs around.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Chestermere?
Dairy Queen Grill & Chill in Chestermere is open daily from 10:00 AM to 10:00 PM.
What is the address of Dairy Queen Grill & Chill in Chestermere?
The address is Unit 301, 100 Marina Dr, Chestermere, AB, T1X 0A9, Canada.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, BlizzardÂź Treats, Chicken Strip Baskets, GrillburgersÂź, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating options?
Yes, they offer both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, it is wheelchair accessible and welcomes families and children.
Can customers use WiFi and mobile ordering at Dairy Queen Grill & Chill?
Yes, free WiFi is available and customers can take advantage of mobile ordering and rewards.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/27382/.
Which fitness centers are located near Dairy Queen Grill & Chill in Chestermere?
Anytime Fitness and Anytime Fitness Chestermere gyms are nearby, great options if you want to work out before or after your meal.
What are some nearby dining options around Dairy Queen Grill & Chill?
Nearby restaurants include Van Son Vietnamese, COBS Bread bakery, Chestermere Station, Starbucks, Yume Sushi, Boston Pizza, Little Caesars, Pita King Chestermere, and Mary Brown's.
Are there any useful local services close to Dairy Queen Grill & Chill?
Yes, customers can find services like ATB Financial ATM, RBC Royal Bank, Canada Post, Shoppers Drug Mart pharmacy, and more nearby for convenience.