McDonald's

3.6
3371 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Unit A - 1731 Mountain Ave, CANMORE, AB
T1W 2W1, Canada

Hours

Reviews

3.6
3,371 reviews
5 stars
1,162
4 stars
859
3 stars
608
2 stars
224
1 star
518

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, order inaccuracies, and rude staff.

Food Quality

Several reviews mentioned cold, soggy, or poorly prepared food, with specific complaints about fries and burgers.

Cleanliness

Mixed feedback on cleanliness; some noted clean facilities while others reported dirty bathrooms and a need for maintenance.

Location Convenience

The location is praised for its accessibility and scenic views, making it a popular stop for travelers.

Drive-Thru Issues

Numerous complaints about the drive-thru experience, including long waits and order mix-ups.
  • HH
    Heather
    Nov 17, 2025
    1.0
    Waited 20 minutes for order to be brought out in waiting area so ended up going inside and the person that’s supposed to bring it out never did and it was sitting there getting cold. Also the order was screwed up on top of it. There was 20 people inside waiting for their orders too. And drive thru line up was super long.
  • AA
    Alex Adams
    Nov 15, 2025
    3.0
    Horrible food from the drive through. Service was good. But the big mac was very poorly made with sauce on only half the burger. Fries tasted overcooked. Disappointing location.
  • RB
    Rishu Batra
    Nov 14, 2025
    1.0
    Really disappointed with this McDonald’s. The staff is consistently unprofessional and rude, and the service feels rushed even when it isn’t busy. I’ve had missing items in my order multiple times, which is really frustrating—always double-check your bag before you leave because they clearly don’t. Definitely not the experience you expect from a place this well-known.
  • BD
    Brock Debenham
    Nov 10, 2025
    1.0
    Ordered breakfast on the app right in the parking lot. Because they were so backed up they couldn’t fulfil the order in time and switched to lunch. Cancelled it and didn’t tell me until I was at the window,
  • AC
    Alan Czerkaszyn
    Nov 6, 2025
    3.0
    The dirtiest bathrooms I have ever run across in a MacDonalds. Not the standard of cleanliness I would expect. Other than that it is a typical Macdonalds but in a beautiful scenic location.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Canmore?

McDonald's in Canmore is open 24 hours every day of the week.

During what hours is in-store pickup available at this McDonald's?

In-store pickup is available from 5:00 AM to 11:59 PM daily.