We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Many customers reported inconsistent food quality, with some dishes being overcooked, bland, or poorly prepared, while others praised the freshness and flavor.
Service Issues
Numerous reviews highlighted poor customer service experiences, including rude staff interactions and order inaccuracies.
Value for Money
Several customers expressed dissatisfaction with portion sizes relative to prices, feeling that the meals did not justify the cost.
Cleanliness and Atmosphere
The restaurant was frequently noted for its cleanliness and pleasant dining environment, contributing positively to some customers' experiences.
Staff Friendliness
While some reviews mentioned friendly and accommodating staff, others reported negative interactions, indicating inconsistency in service quality.
BJ
Bhumika Jejurkar
Nov 10, 2025
5.0
Really kind easy going service from Generoso! Patient with our meal deciding/switching and nice spirit throughout!
DP
Debbie Pirozzo
Nov 3, 2025
3.0
$50 for 2 dine in Plates of food. Was charged .60 for a bowl which I saw after I asked for a receipt. My food was burnt which ruined the taste for me. Not the best value in my opinion and won't be back.
NH
Naz Hoque
Oct 29, 2025
1.0
Ordered fried rice it was extremely worse. It cost $20 but the rice was literally unboiled. Shrimp was not properly cooked. Spice level was too high being the level that I choose. And they use so much sauce that the color of the rice became dark brown. Never going back again.
PP
Preeti Pandey
Oct 21, 2025
1.0
Ordered $60 worth of food from here, each item was disappointing. The spring rolls and fried chicken dumplings were not crispy, Tom Yum soup was full of sugar, Mango Salad had very little Mango (and overripe), popcorn chicken looked nothing like the online picture, and stir-fry noodles had so much oil that it took us 6 paper towels to soak it out. Never ordering from any Thai Express again, there is nothing Thai about them.
TR
Trevor Rivette
Oct 20, 2025
5.0
This Pad Thai location stands above the rest! We order from here regularly and have yet to be disappointed. We have tried other Pad Thai restaurants and they don't compare. The food is always fresh and consistently delicious, especially the chicken curry and Pad Thai, which have become our go-to dishes. The staff are genuinely kind and welcoming every time. Great food, great service, every single time. Highly recommend!