Thai Express Restaurant Calgary

2.1
152 reviews

About

Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.

Location

Thai Express Restaurant Calgary
6455 Macleod Trail SW, Calgary, AB
T2H 0K9, Canada

Hours

Reviews

2.1
152 reviews
5 stars
31
4 stars
9
3 stars
6
2 stars
8
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, including aggressive interactions and lack of basic courtesy.

Food Quality

Many customers reported that the food was bland, poorly prepared, or not as described, with complaints about undercooked ingredients and incorrect orders.

Value for Money

Several customers felt that the prices were too high for the quality and quantity of food received, leading to perceptions of being scammed.

Mixed Experiences

While some customers enjoyed their meals and praised the food, the overwhelming majority of feedback pointed to significant issues with service and food quality.

Cleanliness and Safety

There were concerns about food safety, including reports of hair in food and unsanitary practices by staff.
  • SM
    Sheeki Music
    5 days ago
    1.0
    This is probably the most disgusting and disappointing Thai Express in the city. Despite paying for my meal with extras and providing specific instructions on how I want my food, I consistently receive a dry, tasteless pile of oil with little to no sauce. This has happened so many times that I’m convinced the employee who is often on his phone with earbuds in dislikes his job and his life and is intentionally serving poor-quality food.
  • JL
    Jill Li
    Nov 11, 2025
    1.0
    I’ve never been to a fast food place that had such horrible customer service. The minute I stood there to order my food, I waited a few minutes as the two people who worked there walked back and forth in and out of my kitchen. The worker who was short and had glasses came up to the till and basically made me feel like I was bothering him from doing his job. He acted annoyed while inputting my order. I politely said thank you and no response. I waited for my food and he called out my order and I said thank you again - no response and no smile. Oh but I did see him laugh with his coworker so a smile does exist. My daughter had took my fork to eat her own lunch and I was actually scared to even ask for another fork but my partner said just go ask. So I walked up and asked for another fork and was met with the same crappy attitude and he did not say a thing at all. Maybe the guy shouldn’t be in customer service or in the wrong line of work. Sorry for actually trying to give you business and bothering you from doing your job. I will not return and after reading other reviews, I’d advise not to give them business.
  • WW
    Whitney
    Nov 9, 2025
    1.0
    I don’t usually leave bad reviews, but this experience was frustrating enough that I won’t be coming back. When ordering a combo, I listed a few side options before the cashier snapped that the only thing left was one spring roll. I laughed it off, but she clearly wasn’t amused. I’d said I wanted my order to go, yet still had to ask for a takeout bag, which seemed to bother her. She and two cooks then disappeared into the back, laughing for a while before one came out and proceeded to literally start throwing my food into the container. When I politely asked if they had a cardboard bottom to safely carry the soup in (as most places do) he laughed and said no. For how overpriced the food’s become, the service was terrible. Really disappointing, especially since this used to be a great spot.
  • CC
    Charlotte Cheung
    Oct 16, 2025
    5.0
    Cashier on thursday was super nice, service 💯food is amazing, they have the biggest smile on their face. Overall i have a great experience there👍🏻
  • SP
    Sohyun Park
    Oct 5, 2025
    1.0
    The food was great but the cashier was really terrible. I didn’t get the utensils or no any napkins either so I asked her to get one. And she just throw it to me aggressively and said, this is your tray, not a tray that you are holding. Well, in my tray, there’s my bill and a drink that she gave it to me tho🤷‍♀️ She just messed up my feeling and there’s nobody will like it when someone throwing the forks in to you :((((((((((((

Frequently Asked Questions About Thai Express Restaurant Calgary

What type of cuisine does Thai Express Restaurant Calgary serve?

Thai Express Restaurant Calgary serves authentic Thai cuisine made with fresh ingredients and bold flavors, including dishes like Pad Thai, Tom Yum Soup, and General Thai®.

Where is Thai Express Restaurant Calgary located?

It is located at 6455 Macleod Trail SW, CF Chinook Centre, Calgary, AB, T2H 0K9, Canada.