We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, including aggressive interactions and lack of basic courtesy.
Food Quality
Many customers reported that the food was bland, poorly prepared, or not as described, with complaints about undercooked ingredients and incorrect orders.
Value for Money
Several customers felt that the prices were too high for the quality and quantity of food received, leading to perceptions of being scammed.
Mixed Experiences
While some customers enjoyed their meals and praised the food, the overwhelming majority of feedback pointed to significant issues with service and food quality.
Cleanliness and Safety
There were concerns about food safety, including reports of hair in food and unsanitary practices by staff.
SM
Sheeki Music
5 days ago
1.0
This is probably the most disgusting and disappointing Thai Express in the city. Despite paying for my meal with extras and providing specific instructions on how I want my food, I consistently receive a dry, tasteless pile of oil with little to no sauce. This has happened so many times that I’m convinced the employee who is often on his phone with earbuds in dislikes his job and his life and is intentionally serving poor-quality food.
JL
Jill Li
Nov 11, 2025
1.0
I’ve never been to a fast food place that had such horrible customer service. The minute I stood there to order my food, I waited a few minutes as the two people who worked there walked back and forth in and out of my kitchen. The worker who was short and had glasses came up to the till and basically made me feel like I was bothering him from doing his job. He acted annoyed while inputting my order. I politely said thank you and no response. I waited for my food and he called out my order and I said thank you again - no response and no smile. Oh but I did see him laugh with his coworker so a smile does exist. My daughter had took my fork to eat her own lunch and I was actually scared to even ask for another fork but my partner said just go ask. So I walked up and asked for another fork and was met with the same crappy attitude and he did not say a thing at all. Maybe the guy shouldn’t be in customer service or in the wrong line of work. Sorry for actually trying to give you business and bothering you from doing your job. I will not return and after reading other reviews, I’d advise not to give them business.
WW
Whitney
Nov 9, 2025
1.0
I don’t usually leave bad reviews, but this experience was frustrating enough that I won’t be coming back.
When ordering a combo, I listed a few side options before the cashier snapped that the only thing left was one spring roll. I laughed it off, but she clearly wasn’t amused. I’d said I wanted my order to go, yet still had to ask for a takeout bag, which seemed to bother her.
She and two cooks then disappeared into the back, laughing for a while before one came out and proceeded to literally start throwing my food into the container. When I politely asked if they had a cardboard bottom to safely carry the soup in (as most places do) he laughed and said no.
For how overpriced the food’s become, the service was terrible. Really disappointing, especially since this used to be a great spot.
CC
Charlotte Cheung
Oct 16, 2025
5.0
Cashier on thursday was super nice, service 💯food is amazing, they have the biggest smile on their face. Overall i have a great experience there👍🏻
SP
Sohyun Park
Oct 5, 2025
1.0
The food was great but the cashier was really terrible. I didn’t get the utensils or no any napkins either so I asked her to get one. And she just throw it to me aggressively and said, this is your tray, not a tray that you are holding. Well, in my tray, there’s my bill and a drink that she gave it to me tho🤷♀️
She just messed up my feeling and there’s nobody will like it when someone throwing the forks in to you :((((((((((((
Frequently Asked Questions About Thai Express Restaurant Calgary
What type of cuisine does Thai Express Restaurant Calgary serve?
Thai Express Restaurant Calgary serves authentic Thai cuisine made with fresh ingredients and bold flavors, including dishes like Pad Thai, Tom Yum Soup, and General Thai®.
Where is Thai Express Restaurant Calgary located?
It is located at 6455 Macleod Trail SW, CF Chinook Centre, Calgary, AB, T2H 0K9, Canada.
What are the opening hours of Thai Express Restaurant Calgary?
The restaurant is open daily from 11:00 AM to 9:00 PM, except on Sundays when it closes at 7:00 PM.
What payment options are accepted at Thai Express Restaurant Calgary?
They accept cash and contactless payment methods.
How can I contact Thai Express Restaurant Calgary by phone?
You can call them at +1 403-457-3888 for inquiries or orders.
Does Thai Express Calgary have a social media presence?
Yes, they have accounts on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
Is Thai Express Restaurant Calgary inside a shopping mall?
Yes, it is located inside CF Chinook Centre, a large shopping center in Calgary.
What nearby shopping options are available around Thai Express Restaurant Calgary?
Nearby you can find the CF Chinook Centre shopping mall and various stores like BOOTLEGGER, Dynamite, Roots, Fairweather, and Jack & Jones for clothing and retail shopping.
Are there entertainment options near Thai Express Restaurant Calgary?
Yes, Booster Bowling League at Chinook Mall offers bowling and active entertainment close to the restaurant.
If I want a quick dessert near Thai Express Restaurant Calgary, where can I go?
You can visit Dairy Queen nearby, which offers ice cream and fast food options.