Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Calgary, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
647 reviews
5 stars
484
4 stars
64
3 stars
23
2 stars
23
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Several reviews highlighted exceptional service from staff, particularly mentioning Brenda and Marli for their attentiveness and friendliness.
Food Consistency
While many customers praised the food quality and taste, there were notable complaints about inconsistency, with some meals being served cold or not meeting expectations.
Customer Experience
Mixed feedback on the overall dining experience, with some customers expressing disappointment due to poor service or issues with their orders, while others enjoyed a delightful atmosphere.
Value for Money
Customers appreciated the portion sizes and value, although some raised concerns about discrepancies in billing and additional charges.
- MMMarie MacIsaac2 days ago1.0Ordered at drive thru and was asked to park as would only be a couple of minutes...over 30 MINUTES later my husband went into the restaurant to find our food. He wanted to treat me after a long day. Would have been faster to go home
- KBKourtney Buck-Land3 days ago5.0Today I went in with my grandma and daughter. Rabiha R was our server and she was fantastic! I haven’t had such good service in a really long time. And she was also patient with my toddler and always checked in on us!
- SDSandra Desmet5 days ago1.0Last time I was there just on a Wednesday. We ordered the two can dine. The fries were old the chicken was cold. The food was not good at all . I returned our fries ,and they still weren't that good. So disappointed. I'll never go back to and Swiss chalet again. And that poor waitress seemed to be getting complaints about the fries and food that day . Do better
- DSDon SachinDec 31, 20251.0Be very careful dealing with swiss chalet. An individual working there, indika Jayarathne, took money from me and lot of people by promising a lmia that never existed. After payment, the promises were not fulfilled and communication became unreliable. This is deceptive behavior. Legitimate companies do not ask for money in exchange for employment. I am sharing this to warn others and strongly urge swiss chalet to investigate this individual.
- MMMannyDec 19, 20252.0Just a terrible location. Dinned in a few times. Servers don't go to work to work, they go to work to socialize. Annoyingly long wait times for service... Even if you are the only table in the building. Even when you order food from this place to go or for delivery. I only like dark meat. I only order dark meat but without FAIL I always get white meat. Stop chit chatting with your coworkers and focus on the little work you have. It's truly an embarrassment to be this bad at your jobs.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 525-36th St. N.E, Calgary have a drive-thru?
Yes, Swiss Chalet at 525-36th St. N.E, Calgary has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 525-36th St. N.E, Calgary offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What type of food is Swiss Chalet Calgary known for?
Swiss Chalet Calgary is famous for its authentic and fresh Rotisserie Chicken, Signature Chalet Sauce, Fresh-Cut Fries, and Smoky BBQ Ribs.
What are the operating hours of Swiss Chalet at 525-36th St. N.E, Calgary?
Swiss Chalet Calgary is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does the Swiss Chalet in Calgary offer delivery and takeout services?
Yes, they offer both delivery and takeout. Orders can be placed online via their website, mobile app, or by calling the restaurant.
Can I order ahead online for pickup or delivery?
Yes, you can order ahead online through their website or mobile app, and choose options like curbside pickup, in-restaurant pickup, or delivery.
Are there any special deals or promotions available at Swiss Chalet Calgary?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Check their Specials & Deals page for the latest offers.
Does Swiss Chalet Calgary have a drive-thru option for ordering food?
Yes, the Calgary location at 525-36th St. N.E features a drive-thru for convenient ordering without leaving your car.
Is there a Braille menu available at the Swiss Chalet restaurant?
Yes, Swiss Chalet locations with dining rooms, including this one, offer a Braille menu for guests.
What nearby places can I visit before or after dining at Swiss Chalet Calgary?
Nearby places include IKEA for shopping, The Old Spaghetti Factory for Italian dining, and Tim Hortons for coffee and snacks. These locations offer options to complement your visit to Swiss Chalet.
Are there other dining options near Swiss Chalet Calgary?
Yes, nearby dining options include Harvey's and Wendy's for fast food, Pho' Hao and Vietnam Palace Grill & Noodle House for Vietnamese cuisine, as well as The Keg Steakhouse + Bar and The Dogwood Bar for a pub atmosphere.
What amenities does Swiss Chalet Calgary offer for families and accessibility?
Swiss Chalet Calgary welcomes families, has a children's menu, free Wi-Fi, a Braille menu, and facilities accessible for all guests. They also accept various payment methods including debit, credit, and mobile NFC.