Business Details
About
Restaurant
Swiss Chalet in Calgary, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
772 reviews
5 stars
466
4 stars
136
3 stars
53
2 stars
31
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising attentive staff while others reported slow, rude, or inexperienced service.
Food Consistency
While many customers enjoyed the food, there were complaints about inconsistency in temperature and quality, with some meals being served cold or overcooked.
Atmosphere
The restaurant atmosphere received positive remarks for being cozy and inviting, but some noted cleanliness issues, particularly with sticky tables and unkempt areas.
Value for Money
Customers appreciated the reasonable pricing and value, especially during promotions, though some felt portion sizes were lacking.
Staff Recognition
Several servers were highlighted for their exceptional service, with specific names mentioned positively, indicating a few standout employees.
- AVanthony vokey5 days ago1.0Well, going for the festive special was always a treat. Even going anytime. Finally I'm disappointed. Price keeps going up. Portion size now very down. 1/4 chicken dinner use to a nice piece of chicken. Now a little bigger than a quail? It's not that small but very noticeably small. Just not worth it anymore. Can't justify $20 for a plate of fries, a roll, some bread dressing and a mouthful of chicken. Very disappointed.
- SHsafar hamrahNov 12, 20251.0I had a disappointing experience at this restaurant. The staff appeared unprofessional and showed very poor communication with customers. They were slow, inattentive, and seemed to spend more time doing nothing than assisting guests. The lack of courtesy and efficiency made the overall service frustrating. I hope management addresses these issues to improve customer experience.
- PPPhatchettNov 11, 20255.0Always a great spot for the whole family. No leaves hungry
- JLJeramie LegaultNov 4, 20251.0Food was good. Service was slow and seemed they did not really care. No one checked on food quality and we got no refills offered. Staff seem inexperienced in serving and come across as rude. Ordered extra gravy also never got that. And they tried to bill me for it. Manager never came over and said anything. Won't be back.
- BRBrandy RoseOct 22, 20255.0I recently had a fantastic dining experience at the Swiss Chalet location. Thanks entirely to our server, Emily. From the moment we were seated, Emily was exceptionally warm, welcoming, and attentive. She managed the dining room with impressive efficiency, ensuring our order was taken promptly and our drinks were always refilled without us having to ask. What truly set her apart was her genuine, positive attitude. She handled a small request for a menu modification perfectly, showing patience and a great willingness to ensure we were completely happy with our meal. The food itself was delicious, but Emily's excellent service made the entire evening a pleasure. She is a true asset to this location, and I highly recommend seeking her out on your next visit. Thank you, Emily!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 5658 Signal Hill Ctr SW, Calgary offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Calgary - Signal Hill Ctr SW's <a href="https://www.swisschalet.com/en/menus/delivery/store-1912/ab/calgary/5658-signal-hill-ctr-sw.html">delivery menu here</a>.
Does Swiss Chalet Calgary - Signal Hill Ctr SW offer takeout?
Yes, Swiss Chalet® Calgary - Signal Hill Ctr SW offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Calgary - Signal Hill Ctr SW's <a href="https://www.swisschalet.com/en/menus/takeout/store-1912/ab/calgary/5658-signal-hill-ctr-sw.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Calgary - Signal Hill Ctr SW?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Calgary - Signal Hill Ctr SW offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Calgary - Signal Hill Ctr SW?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Calgary - Signal Hill Ctr SW <a href="https://www.swisschalet.com/en/menus/dining-room/store-1912/ab/calgary/5658-signal-hill-ctr-sw.html">dining room menu here</a>.
Is Swiss Chalet at 5658 Signal Hill Ctr SW in Calgary currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Calgary - Signal Hill Ctr SW location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Calgary - Signal Hill Ctr SW Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 5658 Signal Hill Ctr SW in Calgary is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 5658 Signal Hill Ctr SW, Calgary have a drive-thru?
Yes, Swiss Chalet at 5658 Signal Hill Ctr SW, Calgary has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 5658 Signal Hill Ctr SW, Calgary offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 5658 Signal Hill Ctr SW, Calgary?
Swiss Chalet at 5658 Signal Hill Ctr SW, Calgary is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at Signal Hill Centre SW offer delivery and takeout services?
Yes, Swiss Chalet offers both delivery and takeout. You can order online via their website or mobile app for delivery, takeout, curbside pickup, or in-restaurant pickup.
Does the Swiss Chalet location at 5658 Signal Hill Ctr SW have a drive-thru?
Yes, Swiss Chalet at this location has a drive-thru for convenient ordering and pickup without leaving your car.
Are there vegetarian or gluten-friendly options available at Swiss Chalet Calgary - Signal Hill Ctr SW?
Yes, vegetarian options are available. For allergen information including gluten-friendly choices, please refer to the Nutrition & Allergy Guide on their website.
Does Swiss Chalet Calgary - Signal Hill Ctr SW have a Braille menu for visually impaired guests?
Yes, every Swiss Chalet location with a dining room, including this one, provides a Braille menu.
Where can customers find Swiss Chalet online or on mobile apps?
Customers can visit Swiss Chalet's website or download their mobile apps from the Apple App Store or Google Play Store to view menus and place orders.
What nearby places of interest can customers visit before or after dining at Swiss Chalet Signal Hill Ctr SW?
Nearby places include Harvey's and A&W for other dining options, Second Cup Cafe for coffee, and retail stores like Eddie Bauer Outlet and The Brick for shopping.
Are there nearby financial services close to Swiss Chalet at Signal Hill Centre SW?
Yes, multiple TD financial services such as TD Canada Trust Branch and ATM, TD Investment Specialists, and Financial Planners are nearby for your banking and financial planning needs.
Can I combine a visit to Swiss Chalet with shopping in the Signal Hill Centre area?
Absolutely. Signal Hill Centre offers various retail stores such as Eddie Bauer Outlet, Addition Elle, The Shoe Company, La Vie en Rose, Structube, and Pet Valu, all located near Swiss Chalet.
What types of cuisine and specialties can I expect when dining at Swiss Chalet Calgary - Signal Hill Ctr SW?
You can enjoy traditional Canadian comfort food such as slow-roasted Rotisserie Chicken with Signature Chalet Sauce, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, desserts, and family meal deals.