Subway

2.8
174 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Calgary Subway® Restaurant at 9737 Macleod Trail S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9737 Macleod Trail S, Calgary, AB
T2J 6E9, Canada

Hours

Reviews

2.8
174 reviews
5 stars
58
4 stars
21
3 stars
6
2 stars
7
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and attentive, others are reported as rude and unwelcoming.

Food Quality

Many customers appreciate the freshness of the food, but there are numerous complaints about stale bread, poorly made sandwiches, and insufficient toppings.

Cleanliness

The cleanliness of the store is frequently mentioned, with some customers noting a clean environment while others report dirty restrooms and unsanitary conditions.

Staff Attitude

Several reviews highlight a negative attitude from staff, with reports of unprofessional behavior and lack of courtesy towards customers.

Overall Experience

Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others vow never to return due to poor service and food quality.
  • AA
    alexia
    2 days ago
    1.0
    i get this is a minimum wage job but the workers don't care at all and don't pay attention. I literally had to read out the instructions of how they needed to redeem my gift card because they did not care at all! they just said oh it doesn't work (it did end up working) and don't try to offer any help or solutions. one of the sandwiches was completely cold even thought they put it in the oven. I had to repeat what I wanted like 3 times for the most simple order. no one greets you, they are all in the back when you come in talking to each other. they don't even take the chairs out of the tables for people to sit.
  • RR
    Rhian
    3 days ago
    1.0
    Unenthusiastic, lazy staff who make you feel like you’re bothering them just by walking in. If they don’t like their job, then maybe they should find a different one. As soon as they saw a car pulling up, they both peeked out the window and frowned, clearly annoyed that they had to stop eating their cookies and put on an unwelcome smile.
  • VM
    Vajira M
    5 days ago
    1.0
    I really do not like giving bad reviews to any business. You can see my review history, I always give positive reviews. But if something is really not good, I have to get the attention of the business owner. That is why I am writing this review. I came to this location on 2025 11 18 at 10.30 am - 10.40 am and the owner can check what happened on the CCTV cameras. I clearly ordered what I wanted. I even repeated it to the lady at the counter two times. But she made what she wanted, not what I asked for. This happened because of poor language proficiency. She could not understand what I was saying. If you hire someone to work in your business, especially if they are dealing with customers, you need to make sure their language proficiency is good enough.
  • BB
    Bee
    Nov 8, 2025
    1.0
    Far from Fresh & many things on the menu they don’t have … states corporate advertises it and they can’t change the menu advertised and corporate doesn’t supply them with it. Honestly more just sounds like they have there excuses figured out to put the least effort in.
  • KK
    Katie
    Oct 12, 2025
    1.0
    I ordered a great canadian club 12" on whole wheat. First off the bread was hard on the ends however, after I ate the sandwich approximately an hr later I became violently ill. Its obvious the meat was no good. Its safe to say I won't be eating at subway ever again.

Frequently Asked Questions About Subway

Where is Subway Southland Crossing Sc located?

Subway Southland Crossing Sc is located at 9737 Macleod Trail S, Bay 455, Calgary, AB, T2J 6E9, Canada, inside the Southland Crossing Shopping Centre.

What are the operating hours of Subway Southland Crossing Sc?

Subway Southland Crossing Sc is open from 8:00 AM to 9:00 PM Monday to Thursday, Saturday and Sunday, and until 10:00 PM on Friday.