Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Calgary Subway® Restaurant at 8818 Macleod Trail SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for being rude and unhelpful.
Food Quality
Many customers reported issues with the freshness and quality of ingredients, including spoiled vegetables and poorly made sandwiches.
Health Concerns
Several reviews highlighted serious health violations, such as not changing gloves between tasks and unsanitary food handling practices.
Order Accuracy
There are frequent complaints about incorrect orders and poor handling of online orders, leading to customer frustration.
Atmosphere
Some customers appreciated the cleanliness and atmosphere of the location, while others noted a lack of staff during busy times.
SK
Sam K
Jan 25, 2026
5.0
Guy at the counter was kind and on top of things. Well done.
RM
Rose Maria
Jan 23, 2026
1.0
Very bad customer service .They make us wait for long time and give priority to online orders than store orders
MS
Matt S
Jan 18, 2026
1.0
#1 problem: the worker did not change their gloves between using the cash register and markers and going back to making the subs. THIS IS A HUGE HEALTH VIOLATION. But there is more...
Two bad experiences at this location. First, the tomato's looked absolutely disgusting and I asked if they had another batch and the worker said no.
The customer in front of me asked a similar thing about the lettuce and the employee said he would get a fresh bag. Great. Then he empties the new bag and all the lettuce is spoiled and reddish. Not to mention there was a single employee running the place and signs posted everywhere giving the employees "instructions".
Pretty bizarre. The one just NE in the Heritage shopping area is fantastic compared to this one. Hopefully the owner can step in, these reviews seem to reflect something is wrong here.
NL
Nicole L
Dec 15, 2025
1.0
In what world is a half inch thick slab of ham acceptable to put on a sandwich? I got this delivered to me so only saw it when I opened the sandwich.
AH
Annie Hubbard
Dec 11, 2025
5.0
Whoever works here between about 3:30pm-6:00pm on Wednesdays and Thursdays needs a raise. My dude is absolutely sausing a sub up like no ones business.