Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Calgary Subway® Restaurant at 8818 Macleod Trail SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
141 reviews
5 stars
65
4 stars
19
3 stars
11
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some staff being friendly and efficient while others are reported as rude and unhelpful.
Food Freshness
Many customers expressed dissatisfaction with the freshness of ingredients, particularly vegetables and bread, with reports of old or stale items.
Order Accuracy
There are frequent complaints about incorrect orders and inadequate portion sizes, leading to customer frustration.
Cleanliness
The cleanliness of the location is mixed, with some reviews praising the atmosphere while others mention unsanitary conditions.
Management Issues
Several reviews indicate problems with management, including poor handling of customer complaints and inconsistent service quality.
- MMMattOct 9, 20251.0While in the middle of make my sub the lady just stopped and started making someone elses sub that wasn't even in the store. The dude working there was just standing around picking his nose. So incompetent there. I left because I was just standing there staring at my half made sub and the lady refused to make it because the bacon was "too hot".
- MSMike SigsworthOct 4, 20251.0Lettuce was gross. Like slimy and off colour. Asked the guy to change it and he just dumped fresh lettuce on top of the rotting lettuce. Tried explaining several times why that was the wrong thing to do but he kept trying to explain how it was fine because the refrigeration was bad so it just keeps happening. Fine, but that's a different problem. Change the lettuce! And the drink machine was out of order. Health and safety needs to pay this place a visit.
- EREnnui RocksAug 12, 20251.0I put in an order online for pick-up today. I saw the sign that if you order 3 footlong, you get 1 free footlong. So I asked if I could get that as I am buying 6 footlong for my staff. The guy immediately said no. He then called the “supposedly” lady manager who is no help either. I suggested to do a return at the till and re-do the order. That is not rocket science, easy-peasy if you know how to deliver a great customer service. Also, if you put a sign and not say that it is only for walk-in customers, you’d better write that there or you’re just being stupid to offer something to piss off customers who order online. I also attached a couple pics, one to show how dry the sandwich is, NO SAUCE! That’s why my staff were complaining why there’s no sauce in their sandwiches, when I had my lunch, my sandwich was the same. NO SAUCE!!! Really dry. Barely have meat, mostly veggies! Not coming back to this store!!! Not worth any penny for this location!!!
- FGFrederick GalapateJun 6, 20255.0My favorite branch in Calgary. Very friendly staff and fast service. Very clean and good atmosphere inside the restaurant.
- JSJerry SchliefNov 20, 20223.0Ordered a smashed avocado turkey salad and a Canadian cold cut sub. Both were delicious until my wife bit a staple in her salad!
Frequently Asked Questions About Subway
What are the operating hours of the Subway at 8818 Macleod Trail SE?
The Subway operates from 8:30 AM to midnight Monday through Friday, and from 9:00 AM to midnight on weekends.
Does this Subway location offer in-store pickup?
Yes, in-store pickup is available at this Subway location.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner meals.
How can I view the menu for this Subway?
You can view the menu online at https://subway.com/en-ca/restaurant/4286-0/menu?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=4286&utm_campaign=evergreen-2020.
What payment methods are accepted at this Subway?
This Subway location accepts American Express, Discover, Mastercard, and Visa.
Does this Subway location provide catering services?
No, catering services are not offered at this Subway location.
Is there dine-in service available at this Subway?
Yes, dine-in service is available at this Subway location.
Can I find other Subway restaurants nearby?
Yes, there are multiple other Subway locations near 8818 Macleod Trail SE.
What nearby places can customers visit after eating at Subway?
Customers can visit nearby places such as Calgary Pure Blu Lotus Massage Therapy for relaxation or Jerusalem Shawarma for additional dining options.
Are there any useful nearby services customers might need when visiting Subway?
Yes, nearby services include Peters Barbershop for grooming needs and Browz Eyeware for eye care services, providing convenient options while visiting the area.