Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Calgary Subway® Restaurant at 409 East Hills Blvd. SE, 623 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality were mixed, with many praising friendly and helpful staff, while others reported rude behavior and poor communication.
Food Freshness
Several customers noted issues with food freshness, including stale bread and aged ingredients, while others appreciated the fresh vegetables and well-made sandwiches.
Cleanliness
The establishment was generally described as clean, but there were complaints about unsanitary conditions and maintenance issues.
Staff Training
There were multiple mentions of the need for better staff training in customer service and order accuracy.
SH
She Her
2 days ago
5.0
Today, I picked up my Boss' lunch order; the sandwich was toasted perfectly, kind staff, helped me, my boss's new favorite Subway.
RN
Rabari Nidhi
Feb 14, 2026
1.0
This is my second time and worst experience every single time , 2 girls are working , talking in their own language, not paying attention to my order , I already mobile order 30 mins ago so I don’t need to wait but they make me wait 45 mins in the store telling me how busy they are , they were only 2 customers and they were so rude , no apology at all , please don’t go to this location guys
AL
Amanda Lee
Feb 6, 2026
5.0
Wow! Amazing customer service :)
The restaurant was super clean. The people working were so helpful. I was amazed at how well we were treated there. They clearly care about the customers. We had the cold cut and tuna. My favorite location from now on :) 10 stars ☆☆☆☆☆☆☆☆☆☆
KW
Kk wiser
Feb 1, 2026
1.0
Very disappointing experience. I asked for my sandwich to be grilled, and even though the grill was clearly working, the staff member refused without giving any proper explanation. The attitude was rude and unprofessional. When I asked for a refund, the situation only got worse instead of being handled politely. This is not the level of customer service I expect from Subway.Her Name is Aman. Labelled on tag.
JS
Jasmine S
Jan 21, 2026
1.0
Went around 6pm today, the 3 ladies that were helping today had horrible attitude. I had to repeat my order 3-4 times because they wouldn’t understand. Seems like they were in their own world. Would not recommend this subway if you are looking for a good customer experience.
Response to the owner: Firstly thank you investigating, however, you are talking about the wrong customer. The issue is that I had to repeat myself toppings 3 times because the workers couldnt grasp the fact I said all topping just no pickles. Because I had to repeat myself , they had an attitude about them not being able to listen & embarrassing situation for them. Seems like they are new & could have just apologized they couldn’t hear.
If you really want a feedback, train your staff better with customer service skills.
Wish you luck !
The Subway restaurant is located at 409 East Hills Blvd. SE, 623, Calgary, AB, T2A 3W1, inside the East Hills Shopping Centre.
What are the operating hours of this Subway location?
The Subway restaurant is open Monday to Saturday from 8:00 AM to midnight, and on Sunday from 9:00 AM to midnight.
What payment methods are accepted at this Subway restaurant?
This Subway location accepts American Express, Mastercard, and Visa credit cards.
Does the Subway restaurant offer takeout or delivery services?
Yes, the restaurant offers in-store pickup and curbside pickup. You can order online or through the app for quick and convenient options.
Can I dine inside the Subway restaurant?
Yes, dine-in service is available at this Subway location.
Does this Subway restaurant provide catering services?
Yes, the Subway at East Hills Shopping Centre offers catering services for your events and gatherings.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner meals with a variety of sandwiches, wraps, salads, and fresh ingredients.
What nearby restaurants can I visit after eating at Subway?
Nearby restaurants include Opa! of Greece for Greek cuisine and Panda Express for Chinese and Asian fast food, both within the East Hills Shopping Centre.
Are there other dining options near this Subway besides sandwiches?
Yes, in addition to Subway, you can find Booster Juice for smoothies and Dosa Xpress for Indian cuisine nearby within the East Hills Shopping Centre.
What nearby stores could be convenient to visit along with Subway?
Electronics and telecommunications needs can be met at several Fido stores located within East Hills Shopping Centre close to the Subway restaurant.
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