Subway

Reviews

• LL

  Liu Liping

  2 days ago
  1.0
  I had a very disappointing experience on November 15th when my two friends and I tried to use our airline meal vouchers (CAD $15 per person, total $45). We ordered about $33 worth of food, and no one informed us that we still had a balance left. When we tried to order some drinks afterward, the staff suddenly told us “we’re done”, without explaining anything. One Asian female staff member spoke to us with a very rude attitude no explanation, no apology, nothing. It felt like we were being pushed away rather than helped. Honestly, it made us question whether the staff there had received any proper training. Only 5 meters away, the Japanese restaurant handled the exact same meal vouchers for us before, and they always tell customers how much money is left so you know what else you can order. That’s basic customer service. But here, not only did they fail to tell us the balance, they also acted annoyed when we simply asked about it. The whole interaction felt unprofessional, dismissive, and honestly, quite disrespectful. This experience left a very bad impression. I hope management seriously looks into this, because customers deserve clear communication and basic courtesy not confusion and attitude.
• TM

  Trevor Mason

  Nov 3, 2025
  1.0
  Workers didn't understand English. Bread was so dry and disgusting. Prices are outrageous!!!! Charged me $14 for a 6 inch sub.
• DK

  Daisy Kitts

  Oct 22, 2025
  1.0
  I ordered a blt snack sandwich. The bun was a ciabatta and it was comparable in size to a large Kaiser bun. They asked if I wanted it toasted. I said yes. They then took the three strips of paper thin see- through bacon and wadded it up in the middle of the bun. Then the woman went to grab lettuce that was brown and slimey looking. I said no thank you, I will have cucumber in it's place. She only allowed me to have two tiny slices of cucumber and the wadded that in the centre. I asked for tomato, silly me thinking the tomato was obvious, and there were lovely plump slices waiting. I did not get those. The woman found the two smaller slices, the size of a looney coin and put those on top of the rest. Then I asked for the mayo. She barely gave me a tsp and closed it up. So, essentially there minimal ingredients pile in the center and a 1 inch section around the pile was dry stodgy bun. I piled the ingredients on one side to feel like I ate something. I asked if I was able to get a regular kind of blt sando and she just said no. I used to be a sandwich artist. Sandos with buns this size got 4 pieces of paper thin bacon to make people feel like they had eaten some proper protein. They added extra because they knew their bacon was substandard. This was not fabulous at all.
• AF

  Ashley Folwark

  Aug 21, 2025
  1.0
  Super slow to serve people, no order of paying attention to a customer and then moving on. I was just stuck in the middle watching orders be finished and new orders taken while my sub just sat half made. I’ve never seen people move slower.

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