Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Calgary Subway® Restaurant at 3919 Richmond Rd SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple customers reported issues with food quality, including stale bread, incorrect orders, and unsanitary conditions.
Customer Service
Service experiences varied widely; some staff were praised for friendliness and efficiency, while others were criticized for rudeness and poor handling of orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty premises and unsanitary food handling practices.
Management Issues
Customers expressed concerns about poor management, including incorrect operating hours and inadequate staffing leading to long wait times.
IS
Ibraheem salama
Feb 15, 2026
2.0
Didn’t know how to do something basic and wrap a sub
SS
Simo
Nov 14, 2025
1.0
Got moldy bread.
Really the cost of keeping multiple day old bread is worth losing a customer and making people sick?
LS
Lori Schaff
Oct 30, 2025
1.0
I went into Subway today and witnessed something really upsetting. An employee named Sam was training a new coworker, he was extremely rude and demeaning towards him. It was honestly uncomfortable to watch and made the whole experience unpleasant. There’s a way to train and treat people with patience and respect. I truly felt bad for the new employee and hope management addresses how staff are being treated during training.
RM
Ryan Morgan
Sep 26, 2023
1.0
Irene talking on the phone while she should be serving the 5 customers in the store.
AL
alexandra Lacey
Aug 26, 2020
5.0
Hands down the best customer service!! The staff are extremely friendly, i had the pleasure of having a conversation with Diamond today! What a pleasant individual! Keep up the awesome work :)!!!