Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Mixed reviews on food quality; some customers enjoyed the burgers while others found them greasy and lacking flavor.
Service
Generally positive feedback on service, with many praising friendly and helpful staff, though some noted slow service during peak hours.
Cleanliness
Concerns about cleanliness, particularly regarding tables and fryer oil, were mentioned by several customers.
Pricing
Customers expressed that prices are on the higher side, with some feeling the quality does not justify the cost.
Menu Variety
Some customers were disappointed by the lack of certain menu items and changes to the menu that affected their dining experience.
AV
Austin Venturelli
Feb 14, 2026
2.0
This place seems to have gone downhill. Its been awhile since having a smash burger and I had a craving... this visit was not what I remembered of their quality of food nor service.
Pic is just the grease that dripped off my mushroom burger not counting the 4 napkins that were required to clean up.
I used to love coming here for quick burgers that are better than the typical wendys but, i wish i wiuld have just went there instead today. I will be cautious to return again.
NC
Nicholas C
Feb 1, 2026
5.0
Has multiple good experiences here!
CM
C Marie
Jan 21, 2026
2.0
Online ordering not available. Was looking to place a larger order for everyone at work. Easiest to do while they look at menu online and tell me what they want. But with no online ordering available, we went somewhere else instead. Hope they get with the times, otherwise they will continue to lose business.
TS
T S
Dec 14, 2025
5.0
Good ingredients, good service, reliable quality burger 🍔
JM
Jennifer Montenegro
Dec 9, 2025
5.0
Tried Smash Burger for the first time and it didn’t disappoint! 🍔✨
I loved the truffle mushroom burger, and the cookies & cream milkshake was so good. I’ll definitely be coming back! Plus, the staff were super friendly. 🤍